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Trading update for the first quarter ended 30 June 2026
Telkom SA SOC Limited
(Incorporated in the Republic of South Africa)
Registration number 1991/005476/30
JSE share code: TKG
JSE bond code: BITEL
ISIN: ZAE000044897
("Telkom" or the "Group")
Trading update for the first quarter ended 30 June 2026
TELKOM REPORTS STRONG FIRST QUARTER PERFORMANCE, WITH DATA-LED STRATEGY DELIVERING
GROWTH
HIGHLIGHTS
- Group data revenue increased by 8.8% to R6 922 million, contributing 62.4% to total revenue driven by:
- 11.4% rise in mobile data revenue, and
- 4.0% growth in fibre-related data revenue
- Pre-paid service revenue growth of 9.1% was the driver of mobile service revenue increase of 6.4%.
- Openserve maintained overall positive revenue trajectory which increased by 5.6%.
- BCX IT services revenue was stable at 0.3% in a constrained IT sector, with Cybersecurity growing 36.6% and
Cloud Services 11.8%.
- Group EBITDA margin expanded to 27.7%, benefitting from double-digit growth in EBITDA.
- The total Mobile subscriber base increased by 6.1% to 25.3 million, underpinned by pre-paid subscriber growth,
while data subscribers grew 15.5% to 19.8 million.
- The industry-leading fibre connectivity rate further improved to 53.9%, on the back of homes connected increasing
by 16.6% to 843 563.
Group financial information Quarter ended 30 June
R million 2026 2025 Y-o-Y % change
Group revenue 11 096 10 817 2.6%
Group data revenue 6 922 6 361 8.8%
Group EBITDA 3 079 2 798 10.0%
Group EBITDA margin 27.7% 25.9% 1.8 ppts
Capex 888 1 102 (19.4)%
Capex intensity 8.0 % 10.2% (2.2) ppts
Notes:
1. The information contained in this trading update has not been audited or reviewed by the external auditor of Telkom.
2. The percentage movements quoted are year-on-year ("Y-o-Y"), referring to the quarter ended 30 June 2026 ("Q1 FY2027") compared to the quarter ended 30 June
2025 (Q1 FY2026), unless stated otherwise.
3. Percentage points has been abbreviated to ppts.
1
Group Chief Executive Officer – Serame Taukobong commented:
We commenced the new financial year with strong data-led growth supported by Mobile and Openserve. Mobile and
Openserve delivered solid revenue and EBITDA growth, as mobile service revenue re-accelerated compared to the preceding
quarter (Q4 FY2026). We continued with our OneTelkom approach. Furthermore, our cost discipline initiatives contributed to
a solid Group EBITDA growth and the EBITDA margin expanded. BCX continued to experience revenue pressure, mainly as
a result of revenue decrease in Converged Communications as well as IT hardware and software sale. As expected, subdued
performance in BCX remains, while the new management continues the reshaping of the business.
In July 2026, Openserve launched its own Internet Service Provider (ISP) to monetise its existing infrastructure and improve
the connectivity rate.
Group data revenue continued to drive revenue growth
Group revenue increased by 2.6% for the quarter, driven by robust Group data revenue growth of 8.8%, underscoring the health
of our growth engine. Data revenue contribution to total Group revenue improved to 62.4% (Q1 FY2026: 58.8%). Fibre-related
data revenue for the Group increased by 4.0% to R2 095 million, while mobile data revenue rose by 11.4%. Data-led revenue
(mobile and fibre-related data revenue) increased by R561 million, offsetting a R124 million decline in traditional fixed revenue,
as BCX continued to experience revenue strain in Converged Communications.
Group EBITDA margin continued to expand
Group EBITDA grew by 10.0%, resulting in Group EBITDA margin expanding by 1.8 ppts to 27.7% for the quarter. Our drive
for cost efficiencies resulted in total expenses declining by 1.9% for the quarter, mainly due to a decrease in roaming costs in
Mobile, maintenance costs and impairment of receivables.
Smart capex deployment
Capital expenditure of R888 million was 19.4% lower for the quarter, primarily attributable to the timing of multi-year projects in
Openserve, as Q1 FY2026 included a higher level of network project completions and associated capital recognition. We mainly
invested in our Mobile business and Openserve, while a portion of the capex was directed towards IT solutions relating to the
transformation programme for business support systems (BSS). Capex intensity was at 8.0% for the period and we will ramp-
up the spend for the remainder of the year.
In the Mobile business, R421 million was invested primarily to expand network capacity and upgrade base stations. As a result,
84 sites were added during the quarter, increasing the network footprint of Mobile to 8 504 base stations. The business also
invested in IT transformation and in the upgrade of BSS and digital platforms. Openserve invested R379 million in capex during
the period to modernise and expand its network, passing 26 541 homes and connecting 26 023 for the quarter.
Performance of business units and property disposals
Service revenue for the Mobile business grew by 6.4% supported by market-leading pre-paid service revenue growth of 9.1%.
The execution of the regional strategy resulted in revenue from non-metro regions increasing in the double digits. Mobile data
traffic increased 19.6%, while data subscribers grew to now represent 78.4% of the total base. Pre-paid subscribers rose by
7.1% to 22.3 million, with the pre-paid ARPU broadly stable at R59 year-on-year. The EBITDA margin of Mobile remained
strong, expanding by 2.7 ppts to 29.1%.
Openserve overall revenue increased by 5.6% due to fibre-related data revenue growth, while external revenue grew by 18.2%.
The increase in revenue and EBITDA growing by 6.7% translated in the EBITDA margin expanding to 33.2%. Openserve
maintained its industry-leading connectivity rate which improved to 53.9% driven by the proven connect-led strategy of the
business.
Revenue in BCX declined by 10.9% with IT services revenue stable, as Cybersecurity and Cloud Services recorded robust
growth. EBITDA increased 2.6% driven by improved margins in the IT services segment, lower impairment of receivables and
disciplined cost management. This led to EBITDA margin expanding by 1.0 ppts to 7.5%.
During the quarter, we sold 100 properties with a sales value of R200 million and 105 properties are in conveyancing valued at
R264 million.
Outlook
As we pursue our priorities of growth and improving efficiencies, our data-led strategy will continue to drive expansion, while
cost optimisation initiatives remain a key focus. Our OneTelkom approach is delivering on its promise, reinforcing our leadership
in digital infrastructure and strengthening our role as the backbone of South Africa's digital future. We expect capex intensity to
be within the 12%-15% of our guidance. We remain focused on delivering on our medium-term guidance objectives.
The drive for pre-paid growth will continue in the Mobile business coupled with advancing the execution of our country-wide
regional strategy in gaining share in under-indexed and underserved regions. Accordingly, service revenue is expected to grow
in the mid-single digits, potentially trending above the upper end of the range. Openserve will continue to focus on growing
external wholesale revenues, deepen partnerships with ISPs, enterprises and carriers, maintain disciplined capital allocation
and drive greater operational efficiency through network simplification, energy transformation and digital automation. The launch
of Openserve ISP provides an additional channel to increase fibre adoption and improve network utilisation, while remaining
fully aligned with our wholesale open-access strategy. We remain committed to providing fair, transparent and non-
discriminatory access of our network to all service providers.
BCX turnaround requires time and the new leadership has commenced with repositioning and reassessing the IT product
portfolio to ensure that focus remains on scalable high margin offerings. Key priorities include completing modernisation
initiatives and enhancing cloud, data and AI capabilities to support customer digital transformation requirements. As enterprise
demand for AI-enabled solutions continues to grow, BCX remains focused on strengthening the underlying digital infrastructure,
advisory and managed services capabilities required to support responsible AI adoption. There is further repositioning of
connectivity as the foundation for digital services. IT hardware and software revenue is expected to recover as the financial
year progresses, although the pace of recovery will depend on the extent to which global supply chain disruptions associated
with the geopolitical conflict moderate. Disciplined cost management will be maintained and the focus on cash collections will
continue, in order to improve EBITDA margin of BCX.
Business unit reviews – standalone
TELKOM
The pre-paid segment continued to drive market-leading service revenue growth
Quarter ended 30 June
R million 2026 2025 Y-o-Y % change
Telkom Consumer revenue 7 323 6 954 5.3%
Mobile service revenue 5 731 5 386 6.4%
Mobile data revenue 4 673 4 193 11.4%
Mobile EBITDA 1 920 1 632 17.6%
Mobile EBITDA margin 29.1% 26.4% 2.7 ppts
The Consumer business continues to deliver solid operating revenue growth momentum in mobile and fibre. Mobile service
revenue expansion was underpinned by a pleasing 9.1% increase in pre-paid service revenue to R3 970 million. This
unparalleled pre-paid growth was attributed to targeted customer acquisition, deep segmentation through our best in class and
people-led AI capabilities, with our effective customer value management (CVM) platforms (Mo'Nice and Mo'Town) accounting
for 54.6% of pre-paid service revenue. Our country-wide regional strategy continues to increase our share of acquisitions and
gain market share, with double digit revenue growth being achieved in non-metro regions. Mobile data revenue increase was
driven by mobile data subscribers and data traffic growth of 19.6% to 574 petabytes.
Customer growth continued, with the mobile subscriber base increasing by 6.1% to 25.3 million, attributable to pre-paid
subscriber growth of 7.1% to 22.3 million at a stable ARPU of R59. The post-paid subscriber base was flat at 3.0 million, with
ARPU at R183. Mobile data subscribers increased by 15.5% to 19.8 million and now represents 78.4% of the total base.
Fibre revenue grew by 8.0% due to subscriber growth of 11.1%, while ARPU contracted marginally. The beyond connectivity
services recorded revenue of R425 million. Airtime advance lending offering, which represented 24.7% of pre-paid recharges,
is a key contributor and had 4.4 million active users during the quarter.
Consumer EBITDA improved by 17.9% to R1 678 million, leading to EBITDA margin expanding by 2.4 ppts to 22.9%. Mobile
EBITDA increased by 17.6% driven by service revenue growth and prudent cost management, including a decline of impairment
of receivables and roaming costs, resulting in an EBITDA margin of 29.1%.
Our focused strategy remains on driving deeper regional penetration, delivering differentiated data-led propositions and scaling
margin enhancing beyond connectivity solutions. This is all underpinned by our continued investment in a strong mobile and
fibre network, which is sustaining our growth momentum and strengthening our competitive position in the market.
OPENSERVE
Overall positive revenue trajectory sustained
Quarter ended 30 June
R million 2026 2025 Y-o-Y % change
Revenue 3 320 3 143 5.6%
Fibre-related data revenue 2 672 2 507 6.6%
External revenue 1 475 1 248 18.2%
EBITDA 1 101 1 032 6.7%
EBITDA margin 33.2% 32.8% 0.4 ppts
Openserve delivered a resilient performance, maintaining solid operational execution while continuing to strengthen its revenue
base. Overall revenue increase was as a result of fibre-related data revenue growth. Fibre-related revenue contributed 89.2%
to total operating revenue, reflecting the continued transition of the business towards high-quality recurring infrastructure
revenue. At a segment level, broadband revenue grew by 9.7% and carrier services by 2.3%.
External revenue grew by 18.2%, supported by increasing demand for broadband, fibre connectivity, Ethernet and next-
generation carrier services. This reflects the execution of our strategy to grow our wholesale business and expand our external
customer base. Our strong performance reinforces the competitiveness of our open-access model, as more service providers,
enterprises and carrier customers choose Openserve to grow their own businesses. Growing external revenues remains a
strategic priority, as it enhances the quality of our earnings and diversifies our revenue base.
Openserve continued to monetise its national fibre infrastructure, increasing homes connected to 843 563 and expanded the
fibre footprint to 1 565 750 homes passed. This lifted the industry-leading connectivity rate to 53.9%. This reflects a continued
focus on improving utilisation of existing infrastructure, improves returns and reinforces the long-term value of our infrastructure
assets.
The quarter was also characterised by severe weather events in the Eastern and Western Cape, which required significant
network restoration efforts. Through the dedication of our teams and the resilience of our network, we successfully restored
services with minimal disruption to customers. Furthermore, fuel prices increased and this impact was substantially mitigated
through deployed lithium battery and solar backup solutions across our network. These additional costs were absorbed through
our efficient operating model.
The resilience of our network and our ability to respond rapidly to major disruptions while maintaining high service standards
for our customers, resulted in Openserve achieving 99.94% availability for broadband, 99.92% for aggregation network and
99.99% for the core network. Customer satisfaction remained exceptionally strong delivering a Net Promoter Score of 80.6 (Q1
FY2026: 80.1) and our operational excellence remains our key differentiator in the market.
EBITDA increased by 6.7% driven by revenue growth, disciplined cost management and continued operational efficiencies. We
accelerated our network simplification and energy transformation programme for the period, improving the efficiency, resilience
and sustainability of our network.
BCX
IT services revenue was stable, amid challenges in the sector
Quarter ended 30 June
R million 2026 2025 Y-o-Y % change
Revenue 2 594 2 910 (10.9)%
Information technology service revenue 1 048 1 045 0.3%
IT hardware and software revenue 424 607 (30.1)%
Converged Communications 1 084 1 220 (11.1)%
EBITDA 194 189 2.6 %
EBITDA margin 7.5% 6.5% 1.0 ppts
IT services revenue was stable despite extended customer decision cycles. Overall revenue declined primarily due to revenue
decrease in Converged Communications and IT hardware and software sales. The migration to fibre services resulted in
traditional voice and data revenue declining by R37 million in total. Fibre-related data revenue reduced by R54 million.
Enterprise performance continued to be impacted by clients favouring cost-efficiency measures, instead of transformation
initiatives. The continued structured operating cadence has strengthened oversight of performance, pipeline quality and deal
execution.
The stable IT services revenue is commendable considering that the IT sector remained constrained, a testament of the focus
on customer retention and a reflection of shifting the portfolio towards scalable, higher margin and annuity-oriented offerings.
Total IT business revenue declined by 10.7% driven by a 30.1% decline in IT hardware and software revenue, which was
impacted by delivery and customer decision delays as input costs have been significantly impacted by a geopolitical conflict.
However, the drive to attach services that support annuity-based revenue remains. Cybersecurity services revenue increased
by 36.6%, reflecting sustained client demand for advanced threat management, advisory and network protection services.
Cloud Services revenue increased by 11.8% due to increased consumption in the BCX OneCloud environment. Our own IP
portfolio saw significant growth in Payroll services (up 8.0%), with Municipal Services remaining flat. Field Services saw revenue
growth of 5.4%, while IoT revenue declined due to deals being delayed.
The Converged Communications revenue decline was due to the ongoing managed migration to fibre-based platforms and
continuing pricing dynamics challenges. Fibre-related data revenue declined by 10.4% and contributed 81.6% to total data
revenue. The decline was as a result of a loss of key client contracts and transfer of a key government contract to Openserve.
The focus is on stabilising connectivity through disciplined renewal defence efforts, targeted retention actions and improved
pipeline conversion.
EBITDA increased due to improved margins in the IT services business, lower impairment of receivables and continued
disciplined cost management. This was partly offset by the margin impact emanating from the decline in the Converged
Communications revenue leading to an EBITDA margin of 7.5%. The continued focus on cost transformation resulted in
operational expenditure declining by 8.1%. Impairment of receivables decreased due to the focus on collections of long
outstanding debt as we continue to manage receivables proactively.
Telkom management to host conference call
Management will host a call for the investment community on Monday, 03 August 2026 at 16h00 South African Standard Time
(UTC+2,) to discuss the trading update and conduct a Q&A session. Dial-in details will be made available on the Group's
website https://group.telkom.co.za/ir/overview.html.
Centurion
03 August 2026
Sponsor
Nedbank Corporate and Investment Banking, a division of Nedbank Limited
Supplementary financial information
The financial information in the tables below has not been audited or reviewed by the external auditor of Telkom.
Q1 FY2027 Q4 FY2026 Q3 FY2026 Q2 FY2026 Q1 FY2026
June March December September June
2026 2026 2025 2025 2025
Continuing operations
Group revenue 11 096 11 239 11 134 11 287 10 817
Group data 6 922 6 662 6 864 6 711 6 361
Other 4 174 4 577 4 270 4 576 4 456
Group EBITDA 3 079 3 220 3 237 3 225 2 798
Group EBITDA margin (%) 27.7% 28.7% 29.1% 28.6% 25.9%
Group capex 888 2 260 1 304 1 768 1 102
Consumer 458 1 130 676 912 473
BCX 39 148 45 102 61
Openserve 379 905 557 700 557
Other 12 77 26 51 11
Revenue breakdown
Mobile 6 559 6 375 6 687 6 504 6 148
Mobile voice and subscriptions 951 976 1 061 1 060 1 036
Mobile interconnection 107 112 118 116 157
Mobile data 4 673 4 477 4 617 4 465 4 193
Handset and device sales 730 708 797 773 668
Significant financing component 97 102 94 89 92
Other 1 1 -1 1 2
Fixed 3 149 3 129 3 120 3 162 3 100
Voice 413 451 443 510 504
Interconnection 47 44 43 43 51
Data 2 249 2 185 2 247 2 246 2 168
Fibre-related services 2 095 2 069 2 074 2 088 2 014
Other data services 154 116 173 158 154
Handset and device sales 245 248 271 254 274
Sundry revenue 195 202 115 109 103
Information technology 1 240 1 600 1 145 1 461 1 421
Information technology service revenue 921 1 045 859 977 893
IT hardware and software 310 520 273 469 514
Interest revenue 9 15 13 15 14
Other 148 135 182 160 148
Digital media sales 24 32 32 36 27
Insurance revenue 66 67 70 68 78
Lease revenue 58 36 80 56 43
Total 11 096 11 239 11 134 11 287 10 817
Business unit stand-alone information
Q1 FY2027 Q4 FY2026 Q3 FY2026 Q2 FY2025 Q1 FY2025
June March December September June
2026 2025 2025 2025 2025
Revenue
Telkom Consumer 7 323 7 154 7 476 7 296 6 954
Telkom Mobile 6 589 6 409 6 716 6 538 6 177
Mobile service revenue (external) 5 728 5 565 5 796 5 641 5 386
BCX 2 594 2 902 2 642 2 958 2 910
Openserve 3 320 3 132 3 173 3 184 3 143
EBITDA
Telkom Consumer 1 678 1 822 1 807 1 676 1 423
Telkom Mobile 1 920 1 985 1 994 1 874 1 632
BCX 194 220 275 392 189
Openserve 1 101 1 032 1 090 1 076 1 032
EBITDA margin (%)
Telkom Consumer 22.9% 25.5% 24.2% 23.0% 20.5%
Telkom Mobile 29.1% 31.0% 29.7% 28.7% 26.4%
BCX 7.5% 7.6% 10.4% 13.3% 6.5%
Openserve 33.2% 32.9% 34.4% 33.8% 32.8%
Quarterly operational information
Q1 FY2026 Q4 FY2026 Q3 FY2026 Q2 FY2026 Q1 FY2025
June March December September June
2026 2026 2025 2025 2025
Mobile subscribers
Active mobile subscribers 25 278 864 25 651 212 25 259 920 24 542 533 23 818 683
Pre-paid 22 275 730 22 601 372 22 208 917 21 553 227 20 795 811
Post-paid 3 003 134 3 069 840 3 051 003 2 989 306 3 022 872
ARPU blended (rand) 74.87 76.29 77.24 77.27 75.40
ARPU pre-paid (rand) 59.20 59.91 60.68 60.07 58.49
ARPU post-paid (rand) 182.51 186.19 187.41 190.18 187.13
Mobile data subscribers 19 828 195 19 961 588 19 318 975 18 479 491 17 165 079
Fixed subscribers
Fixed broadband lines 650 866 611 369 602 379 577 318 577 318
Fibre 639 735 597 582 585 302 568 217 552 012
xDSL 11 131 13 787 17 077 20 922 25 306
Network population coverage
Homes passed 1 565 750 1 539 209 1 501 406 1 453 810 1 414 927
Homes connected 843 563 817 540 786 490 756 409 723 337
Fibre connectivity rate (%) 53.9% 53.1% 52.4% 52.0% 51.1%
Mobile sites integrated 8 504 8 420 8 265 8 115 7 965
Traffic
Mobile broadband (petabytes) 574 547 544 513 480
Total fixed-line traffic (millions of minutes) 741 805 779 820 817
Forward looking statements
Certain financial information presented in this trading update announcement may constitute forward looking statements.
All statements, other than statements of historical facts, including, among others, statements regarding our strategy; future
financial position and plans; objectives; capital expenditures ("capex"); projected costs and anticipated cost savings and
financing plans; as well as projected levels of growth in the communications market, are forward-looking statements. Forward-
looking statements can generally be identified by terminology such as "may", "will", "should", "expect", "envisage", "intend",
"plan", "project", "estimate", "anticipate", "believe", "hope", "can", "is designed to" or similar phrases. However, the absence of
such words does not necessarily mean a statement is not forward looking.
Forward-looking statements involve several known and unknown risks, uncertainties and other factors that could cause our
actual results and outcomes to be materially different from historical results or from any future results expressed or implied by
such forward-looking statements. Factors that could cause our actual results or outcomes to differ materially from our
expectations include, but are not limited to, those risks identified in Telkom's most recent integrated report which is available at
https://group.telkom.co.za/ir/overview.html.
Telkom cautions readers not to place undue reliance on these forward-looking statements. All written and verbal forward-looking
statements attributable to Telkom, or persons acting on Telkom's behalf, are qualified in their entirety by these cautionary
statements. Moreover, unless we are required by law to update these statements, we will not necessarily update any of these
statements after the date of this document, so that they conform either to the actual results or to changes in our expectation.
ADMINISTRATION
Directors
MG Qhena (Chairman), S Taukobong (Group CEO), Auditor
NS Dlamini (Group CFO), O Ighodaro, B Kennedy,
PricewaterhouseCoopers Inc.
KP Lebina, PCS Luthuli, EG Matenge-Sebesho, KA
Rayner, SP Sibisi, H Singh, IO Selele, SH Yoon, M Booi, 4 Lisbon Lane, Waterfall City
MLB Msimang.
Jukskei View, 2090
Head office Tel: +27 11 797 4000
61 Oak Avenue
Transfer secretaries
Centurion, 0157
Computershare Investor Services (Pty) Ltd
Postal address Rosebank Towers
Telkom SA SOC Ltd 15 Biermann Avenue
Private Bag X881 Rosebank, 2196
Pretoria, 0001 Private Bag X9000,
Telkom register helpline Saxonwold, 2132
0861 100 948
Sponsor
Telkom register helpline Nedbank Corporate and Investment Banking
0861 100 948 a division of Nedbank Ltd
135 Rivonia Road
Group Company Secretary
Sandown
Ephy Motlhamme
Sandton, 2196
secretariat@telkom.co.za
Investor relations United States ADR depository
Kamohelo Selepe The Bank of New York Mellon
telkomir@telkom.co.za Shareholder Relations Department
PO Box 11258
Media
New York
Batlile Phaladi
NV 10286-1258
media@telkom.co.za
Tel: +1 888 643 4269
Shareowner-svcs@bankofny.com
Date: 03-08-2026 08:10:00
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