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Wed 7 Nov 2007, 11:59 MET - Metropolitan Holdings Limited - Operational
MET
 MET                                                                             
MET - Metropolitan Holdings Limited - Operational performance for the nine      
months ended 30 September 2007                                                  
METROPOLITAN HOLDINGS LIMITED                                                   
(Incorporated in the Republic of South Africa)                                  
Registration number: 2000/031756/06                                             
ISIN: ZAE000050456                                                              
JSE Share Code: MET                                                             
NSX Share Code: MTD                                                             
("Metropolitan")                                                                
Operational performance for the nine months ended 30 September 2007             
Group overview                                                                  
-    Management is confident that the actions taken over the past year will     
    continue to generate positive results for the group as a whole.             
-    Group present value of premiums (PVP) increased by 12% year on year.       
-    The 34% growth in retail PVP over the nine months was driven by a change   
in the business mix.                                                        
-    Growth of between 5% and 10% in retail recurring premium new business for  
    the full year remains achievable.                                           
-    The corporate business has continued to take advantage of profitable       
opportunities in the market through innovative solutions, achieving a       
    143% growth in recurring new business premiums.                             
-    The 45% growth in Metropolitan International recurring individual life     
    new business was driven mainly by the Namibia and Botswana businesses.      
-    Metropolitan Health Group (MHG) continued its successful take-on of        
    new -GEMS members while two major existing contracts are in the process     
    of being renewed.                                                           
-    The group`s capital management activities continue to receive focused      
attention, with further refinements being made to the capital model.        
-    The net cash received from clients, including all Metropolitan             
    businesses, was R8.7 billion.                                               
Retail business                                                                 
9 months to   9 months to  Change        9 months to  Change 
                   30-Sept-05    30-Sept-06                 30-Sept-07          
                   Rm            Rm           %             Rm           %      
New business                                                                    
Recurring premiums  527           587          11            578          (2)   
Single premiums     954           1 402        47            1 853        32    
APE                 622           727          17            763          5     
PVP                               3 296                      4 424        34    

Cashflow                                                                        
Recurring premiums  2 599         2 847        10            3 126        10    
Single premiums     954           1 402        47            1 853        32    
Claims paid         2 110         2 955        40            2 988        1     
Net cashflow        1 443         1 294        (10)          1 991        54    
New business                                                                    
-    New business improved across most of the distribution channels over the    
corresponding period for 2006.                                              
-    In particular, telemarketing, direct writers and Odyssey broker business   
    delivered strong contributions.                                             
-    The increased direct marketing lapse rate assumptions, implemented at the  
end of 2006, have understated the year-to-date growth in recurring          
    premium new business.  This effect will not be reflected in the full year   
    results as the 2006 full year results already incorporated these            
    assumptions.                                                                
-    Gross new recurring premium business is 10% above that for 2006.           
Cashflow                                                                        
-    Both total recurring and single premium income increased well in excess    
    of inflation and contributed to the growth of the in-force book.            
-    Claims experience remained in line with expectations, with the rate of     
    growth slowing considerably during the period under review.                 
-    Retention rates for our core business remained within acceptable limits;   
    continued attention is being given to that business secured via the         
direct marketing channel.                                                   
-    The net result of these factors is a 54% increase in net cash received.    
Challenges and opportunities                                                    
-    Changes to the commission structure and transitional arrangements.         
-    Re-alignment of the value chain and related restructuring.                 
-    Inclusion of HTG Life (Union Life) within the Retail business cluster.     
Corporate business                                                              
              9 months to  9 months to Change      9 months to Change           
30-Sept-05   30-Sept-06              30-Sept-07                   
              Rm           Rm          %           Rm          %                
New business                                                                    
Recurring      35           68          94          165         143             
premiums                                                                        
Single         309          2 583       -           1 655       (36)            
premiums                                                                        
APE            66           326         394         331         2               
PVP                         3 005                   2 731       (9)             
                                                                                
Cashflow                                                                        
Recurring      1 087        1 171       8           1 357       16              
premiums                                                                        
Single         309          2 583       736         1 655       (36)            
premiums                                                                        
Off-balance                 321                     -                           
sheet                                                                           
Claims paid    2 829        2 088       (26)        2 211       6               
Net cashflow   (1 433)      1 987       238         801         (60)            
New business                                                                    
-    The employee benefits market remains a challenging one in which to secure  
    new business.                                                               
-    The 143% growth in recurring new business was generated mainly from        
    group risk and disability solutions.                                        
-    Excluding the recent two large single premium transactions (R1.1 billion   
    in 2007 and R2.2 billion in 2006), the residual single premium business     
    grew by 45%, the majority of which was smoothed bonus type products.        
-    The pipeline for future new business remains healthy but we are cautious   
about the very aggressive pricing practices in the market for risk and      
    single premium annuity contracts at the moment.                             
Cashflow                                                                        
-    Recurring premium income increased substantially over 2006, confirming     
the stability introduced by the growth in the EB book over the last few     
    years.                                                                      
-    The ability of the corporate business to successfully administer large     
    schemes on the MRA platform is gaining increased recognition, which bodes   
well for the future positioning of this business.                           
-    The increase reflected in claims paid is as a result of the large volumes  
    of annuity and risk business sold over the last few years. Claims           
    experience on risk schemes remained within pricing parameters.  For the     
year to date, annuity claims are more than double those for the similar     
    period last year. Overall both these claim increases have been offset by    
    favourable investment termination experience.                               
-    Net cash flow for the year to date remains positive but is down on 2006    
owing to the very large inflow in the third quarter of that year.  It is    
    expected to remain positive for the full financial year.                    
International business                                                          
                 9 months to   9 months   Change   9 months    Change           
to                 to                               
                 30-Sept-05    30-Sept-            30-Sept-07                   
                            06                                                  
                 Rm            Rm         %        Rm          %                
New business                                                                    
Recurring         83            70         (16)     85          21              
premiums                                                                        
  Individual life 60            55         (8)      80          45              
Employee        23            15         (35)     5           (67)            
 benefits                                                                       
                                                                                
Single premiums   133           147        11       77          (48)            
(incl EB)                                                                       
APE               96            85         (11)     93          9               
PVP                             379                 356         (6)             
                                                                                
Cashflow                                                                        
Recurring         575           585        2        614         5               
premiums                                                                        
Single premiums   160           185        16       93          (50)            
Claims paid       394           452        15       510         13              
Net cashflow      341           318        (7)      197         (38)            
New business                                                                    
-    Conditions in the Lesotho and Botswana markets remained challenging,       
whilst the Namibian business showed some improvement.                       
-    The new operation in Ghana is progressing according to expectations,       
    although progress in Kenya is slower than anticipated.                      
-    UBA Metropolitan Life Insurance in Nigeria is currently assessing the      
implications of a recent court ruling against the national regulator        
    that has restricted the rollout of the business.                            
Cashflow                                                                        
Net cashflow position remained positive.                                        
Asset management business                                                       
                 9 months to  9 months   Change   9 months    Change            
                            to                 to                               
                 30-Sept-05   30-Sept-            30-Sept-07                    
06                                                  
                 Rm           Rm         %        Rm          %                 
Cashflow                                                                        
Third party       334          (3 472)    -        240         -                
mandates - net                                                                  
Collective        3 092        3 003      (3)      5 066       69               
investments - net                                                               
-    Flows into collective investments have continued to exceed expectations.   
-    The outlook for asset management remains positive.                         
New appointments                                                                
Robert Walton was appointed managing director of Metropolitan Asset Managers    
at the end of June 2007.                                                        
Romeo Makhubela has been appointed to the position of chief investment officer  
(CIO) at MetAM with effect from January 2008. He spent close on nine years      
with Stanlib where he was a senior portfolio manager involved in the recently   
established multi-asset franchise as well as the core equity franchise.         
Current CIO Liston Meintjes, whose contract with MetAM expires at the end of    
June                                                                            
next year, will assist with the CIO handover process.                           
At the same time, Craig Whittle will be joining the MetAM team as senior        
portfolio manager for small/mid cap portfolios. He will also assume             
responsibility for the management of the Metropolitan Industrial Fund.          
Craig has previously been with PricewaterhouseCoopers in London, Coronation     
Fund Managers and more recently OMIGSA (OMAM) where he was a senior research    
analyst and co-managed the Old Mutual High Yield Opportunity Fund.              
Wouter de Goede joined MetAM at the beginning of October as a liability-driven  
and hybrid investments analyst assisting with the Metropolitan Life annuity     
books. He previously spent time at ABSA Treasury, trading interest rate and     
bond options and later assuming a structuring role in both the interest rate    
and foreign exchange markets.                                                   
Health business                                                                 
-    At 30 September 2007 GEMS had 167 200 registered, fee-paying members,      
with membership continuing to increase month on month.                      
-    Principal members under administration and franchise stood at 634 174.     
-    On the contract renewal front, Transmed is about to sign a 5-year          
    contract while negotiations with Polmed are being finalised for the         
renewal of its contract.                                                    
-    Performance levels across the board are in line with contracted service    
    level agreements with the various schemes under administration.             
-    Outlook remains positive.                                                  
Strategic initiatives                                                           
Metropolitan Card Operations                                                    
Metropolitan Card Operations (MCO), launched in September 2006, completed its   
first full year in business at the end of the third quarter of 2007.            
During its inaugural twelve months, new business growth of approximately R200m  
in loans advanced was achieved.                                                 
The original direct marketing business model was revised throughout the year    
in accordance with several business alliances or joint venture partnerships     
that evolved. These were both internal, involving Retail and the Metropolitan   
Health Group (MHG), and external in the form of the newly created Union Money   
business and the associated workplace opportunities.                            
Leveraging such initiatives while continuing to optimise the direct marketing   
channels will provide excellent client acquisition vehicles for growth through  
2008 and beyond.                                                                
Metropolitan in two joint ventures with NUMSA                                   
Metropolitan has recently entered into two joint ventures with the National     
Union of Metalworkers of South Africa (Numsa - 260 000 members) via its         
investment company.                                                             
-    The company formerly known as HTG Life, which was previously 100% owned    
    through a Numsa investment, is now owned jointly by Metropolitan and        
Numsa and has been renamed Union Life. Union Life will target clients       
    with whom Numsa has preferred access arrangements/existing relationships,   
    as well as marketing and distributing its products via the branch offices   
    of Doves countrywide. (Doves Funerals is also a Numsa investment.) Union    
Life will continue to operate as a separate business, with Metropolitan     
    Life providing additional skills and other resources as appropriate.  No    
    new business figures have been included in this report.                     
-    Union Money is the second of the joint ventures between Numsa and          
Metropolitan (50/50). Union Money has been established with a single        
    purpose in mind: to identify the specific needs of union members and        
    develop financial products and services tailored to meet those particular   
    needs. It is anticipated that the majority of these products will be        
provided by companies within the Metropolitan group and Union Life. The     
    products will include life insurance, banking type products and medical     
    scheme administration.                                                      
Group perspective                                                               
Capital management                                                              
-    The group continues actively to monitor the capital position throughout    
    its operations with a view to increasing the return on shareholder          
    investments while keeping the capital adequacy risk at an acceptable        
level                                                                       
-    During the quarter under review the group re-commenced share buy back      
    activities, with an additional 16.5 million shares (R257 million) being     
    repurchased (refer to the separate SENS announcement for further            
details).                                                                   
FitchRatings confirms Metropolitan`s strong capital position                    
Metropolitan Life Limited, the primary operating entity and leading life        
insurance company in the Metropolitan Holdings group, maintained its financial  
strength (IFS) rating of AA- (double minus) (zaf) in 2007.                      
Metropolitan Holdings Limited, holding company of the group, was awarded a      
national long-term rating of A (zaf).                                           
Administration expenses                                                         
Administration expenses continue to be a key area of focus. Overall life        
insurance administration expenses were well contained and remain within         
budget.                                                                         
Curatorship of Ovation                                                          
Shareholders are referred to the directors report (p84) of the 2006 annual      
report. A second report from the curators has recently been released, which     
contains new information on how the fraud was perpetrated. However, the full    
facts of this fraud are not yet known and it will still take a while for these  
to be established. We are monitoring the progress of the curators and will      
consider an appropriate course of action once we have obtained more             
information. In addition, we also want to consider and assess any recoveries    
made by the curators, details of which have been very sketchy to date.          
Comments / qualifications                                                       
-    All figures are provisional and unaudited.                                 
-    The basis on which the new business figures have been calculated is the    
    same as that used for embedded value purposes. Premium income is included   
from the date on which policies come into force as opposed to the date on   
    which they are accepted. (Figures calculated on the latter basis are        
    normally referred to as production figures.) It should be noted that        
    there can be a delay of up to three months between these two dates.         
-    The new business figures are all net of outside shareholder interests.     
-    The percentage ownership by the group in the international subsidiaries    
    is as follows:                                                              
    -    Metropolitan Botswana - 76%                                            
-    Metropolitan Namibia - 81%                                             
    -    Metropolitan Kenya - 67%                                               
    -    Metropolitan Ghana - 60%                                               
ISSUED BY                NICO OOSTHUIZEN                                        
MANAGER: INVESTOR RELATIONS                             
                        METROPOLITAN HOLDINGS LIMITED                           
                        TEL 021 940 6111 OR 083 285 7092                        
DATE                     7 NOVEMBER 2007                                        
QUERIES                  PETER DOYLE                                            
GROUP CHIEF EXECUTIVE                                                           
METROPOLITAN HOLDINGS LIMITED                                                   
TEL 021 940 5681 OR 082 880 2690                                                
PRESTON SPECKMANN                                                               
GROUP FINANCE DIRECTOR                                                          
METROPOLITAN HOLDINGS LIMITED                                                   
TEL 021 940 6634 OR 083 285 6454                                                
TYRREL MURRAY                                                                   
GENERAL MANAGER: GROUP FINANCE                                                  
METROPOLITAN HOLDINGS LIMITED                                                   
TEL 021 940 5083 OR 082 889 2167                                                
Sponsor                                                                         
Merrill Lynch South Africa (Pty) Limited                                        
End                                                                             
Date: 07/11/2007 11:59:01 Produced by the JSE SENS Department.                  
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