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Mon 17 Aug 2009, 17:00 CLI - Clientele Limited - Summarised Group Results For The Year Ended 30 June
CLI
CLI                                                                             
CLI - Clientele Limited - Summarised Group Results For The Year Ended 30 June   
2009                                                                            
Clientele Limited                                                               
(Registration number 2007/023806/06)                                            
Share code: CLI                                                                 
ISIN: ZAE000117438                                                              
Highlights                                                                      
Return on average shareholders` interest of 57%                                 
Return on Embedded Value of 62%                                                 
Embedded Value Earnings increased by 102% from R326 million to R657 million     
Value of New Business increased by 31% from R321 million to R420 million        
Embedded Value per share increased by 43%                                       
Improved lapse experience in South Africa                                       
Investment losses on insurance assets limited to 2%                             
Diluted headline earnings per share increased by 8% from 41.21 cents to 44.52   
cents                                                                           
Dividends per share increased by 8% from 39 cents to 42 cents                   
SUMMARISED GROUP RESULTS FOR THE YEAR ENDED 30 JUNE 2009                        
COMMENTS                                                                        
Introduction                                                                    
What a year it has been! Clientele Limited ("Clientele") and its subsidiaries   
("the Group") have recorded results of which we are proud; reflecting a return  
on average shareholders` interest of 57%, a return on Embedded Value of 62% and 
an increase in the Value of New Business of 31%.                                
These results have been achieved in a year of turmoil for global financial      
markets, a recession in South Africa, a decline in investment returns from the  
JSE All Share Index of negative 25% and the first full year of operations for   
Clientele`s newly established businesses which include: Independent Field       
Advertisers Limited Nigeria, Clientele Legal and Clientele Loans Direct.        
Operating Results                                                               
The Group has continued to create significant value this year. Although         
production volumes have been impacted by the state of the economy this has been 
countered by improved new business profit margins which have increased from 21% 
last year to 24% this year and enhanced premium collections management resulting
in improved lapse experience this year in South Africa. The Value of New        
Business has increased from R320.6 million for last year to R420.0 million this 
year.                                                                           
The Embedded Value ("EV") has increased from R1.06 billion (after adjusting for 
dividends and related STC) to R1.72 billion at 30 June 2009. This reflects EV   
earnings of R657.0 million and translates into a Return on EV of 62%. This      
return can be broken down into a return of 51% per annum before allowing for any
economic assumption changes and 11% being the impact of once-off items          
(including economic assumption changes).                                        
The increase in EV from R1.20 billion to R1.72 billion represents a 43% increase
in EV per share.                                                                
The risk discount rate of 13.25% (2008: 15.00%) has been set in terms of current
actuarial guidance and includes a conservative adjusted beta of 1, an equity    
risk premium of 3.5% and an additional risk margin of 1% to allow for some      
conservatism given the current economic climate. The calculation is             
comprehensively explained and a sensitivity analysis is provided under the Group
Embedded Value section of the results.                                          
Headline earnings for the Group of R144.0 million is 7% higher than the headline
earnings of R134.0 million for last year despite the reduction in investment    
income related to insurance assets, start up costs as budgeted in respect of the
newly established businesses and the higher STC charge in respect of the 30%    
increase in dividends paid during the year. Net profit before the results of    
newly established businesses has increased by 19% from R139.0 million last year 
to R165.4 million this year.                                                    
Diluted headline earnings per share has increased by 8% from 41.21 cents for the
year ended 30 June 2008 to 44.52 cents for the year ended 30 June 2009.         
The three new ventures, which, as budgeted, have incurred start up costs ahead  
of income, have together contributed a net loss after tax of R21.3 million after
adjusting for minority interests.                                               
The return on average shareholders` interests for the year has decreased from   
70% for last year to 57% for this year. The decrease is due to the start-up     
costs for new ventures and the decrease in investment returns from last year.   
Net recurring insurance premiums for the year are up by 15% from R784.0 million 
to R902.1 million and other recurring income which comprises mainly of annuity  
fees from Clientele Life`s Independent Field Advertisers, of R145.9 million is  
23% up on last year`s other income of R118.4 million.                           
Investment returns on insurance assets for the year, although negative, have    
been limited to negative 2% in comparison to the negative 25% return of the JSE 
All Share Index for the year. Prompt action in revising and adjusting the asset 
allocation for the year has sheltered the Group from the effects of the         
turbulent markets during the year.                                              
* The fair value adjustment to financial assets at fair value through profit and
loss of R88.5 million consist of a loss in respect of insurance assets of R25.6 
million and a gain in respect of investment contract assets (Single Premium     
Business) of R114.1 million which should be viewed in conjunction with the fair 
value adjustment to financial liabilities at fair value through profit and loss 
in respect of investment contracts of R112.0 million.                           
During the year significant investment contract business was written which is   
evidenced by the increase in financial assets held at fair value through profit 
and loss increasing from R488.4 million last year to R721.8 million this year.  
This is also evidenced in the net acquisition of investments of R250.8 million, 
as reflected in the cash flow statement.                                        
Net insurance benefits and claims of R153.1 million (2008: R161.5 million) have 
decreased by 5% over last year. The majority of the net insurance benefits and  
claims relate largely to payments in respect of linked endowment products whose 
unit price has decreased by 3% over the year.                                   
The active ongoing management of expenses has continued to support the growth in
New Business Profit margins and the strong growth in EV. Expenses for the year  
have increased by 24% due to the inclusion of expenses related to the new       
subsidiaries. The increase in expenses prior to the inclusion of the new        
ventures amounted to 8% from R512.7 million to R554.5 million, which is lower   
than the corresponding increase in net insurance premiums and other income from 
R899.1 million to R1 009.3 million, an increase of 12%.                         
Intangible assets of R31.4 million comprises mainly of software development     
costs for IFA Nigeria of R5.4 million and purchased software and television     
production costs for Clientele Life of R25.1 million.                           
The increase in the deferred tax asset of R18.2 million is mainly attributable  
to deferred tax raised in respect of the IFA Nigeria net loss for the year.     
The cash flows from financing activities comprises mainly of R15.5 million of   
loans at amortised cost from minority shareholders in IFA Nigeria and R62.8     
million in respect of shareholder funds received from minority shareholders in  
IFA Nigeria.                                                                    
The cash and cash equivalents of the Group has decreased to R112.6 million as a 
result of the acquisition of property, equipment and intangible assets,         
dividends and related STC, taxation payments and the acquisition of investments.
New Ventures                                                                    
IFA Nigeria                                                                     
Clientele launched a new Life Insurance Brokerage business in Nigeria, IFA      
Nigeria, in July 2008 and commenced policy sales from August 2008.              
The EV results for IFA Nigeria have been based on a risk discount rate of 25%   
per annum, a long-term investment return of 13% per annum and a long-term       
inflation rate of 12% per annum. The Present Value of In-force Business at 30   
June 2009 amounts to R24.8 million and Value of New Business amounts to negative
R0.4 million. The business has a total EV of R57.4 million. Production is in    
line with expectations and expenses have been more favourable than expected;    
however, collections are lower than expected. Management believes that          
controlling and improving the premium collection process will play an important 
role in the overall success of IFA Nigeria.                                     
Clientele Legal                                                                 
The personal lines legal insurance business is performing as expected with a    
Value of In-force Business of R73.6 million and a Value of New Business of R31.3
million.                                                                        
Clientele Loans Direct                                                          
The unsecured personal loans business, of which Clientele owns 70%, operated in 
co-operation with Direct Axis (SA) (Pty) Ltd., is progressing in line with its  
conservative credit assessment and lending approach. R20.2 million has been     
advanced in the first ten months of operation and experience from the loans book
has been as expected. The advances book has been impaired by R1.8 million which 
is in line with expectations. Direct Axis is a fully integrated and centralised 
direct marketing business that offers selected financial products. Direct Axis  
has established joint ventures with other insurance and banking partners that   
utilise its risk management intellectual property, marketing tools, IT          
infrastructure, database and risk assessment expertise, customer management     
skills and distribution ability. Direct Axis prides itself on its extensive loan
portfolio management skills acquired since inception in 1995.                   
Prospects                                                                       
This year has seen the progress of the Group`s transformation from a life       
insurance company to a financial services group. At the same time its core      
traditional business continues to enjoy the success it has achieved in the past.
This has paved the way for Clientele to offer other financial services products 
to its existing customers and for it to use its existing direct distribution    
channels to market these additional products. Clientele believes that its proven
IFA distribution model is well suited to other African markets and the          
acceptance of IFA in Nigeria has been encouraging. The new group intends to     
leverage off its existing customers and distribution methods and to remain a    
highly focused organisation in order to further enhance the creation of value   
for shareholders.                                                               
By order of the Board                                                           
G Q Routledge            G J Soll                                               
Chairman                 Managing Director                                      
Johannesburg                                                                    
13 August 2009                                                                  
DIVIDEND DECLARATION                                                            
Notice is hereby given that the Board is declaring the following dividend per   
ordinary share:                                                                 
Ordinary dividend (cents per share)              42                             
Ordinary shares in issue at record date (000`s)  323 500                        
The dividend will be paid on Monday, 14 September 2009.                         
To comply with the procedures of Strate Limited the last day to trade in the    
shares for purposes of entitlement to the dividend is Friday, 4 September 2009. 
The shares will commence trading ex dividend on Monday, 7 September 2009 and the
record date will be Friday, 11 September 2009.                                  
Share certificates may not be dematerialised or rematerialised between Monday, 7
September 2009 and Friday, 11 September 2009 both days inclusive.               
By order of the Board                                                           
G Q Routledge         G J Soll                                                  
Chairman              Managing Director                                         
Johannesburg                                                                    
13 August 2009                                                                  
CONDENSED GROUP INCOME STATEMENTS                                               
                                    Year ended                                  
30 June                 %                    
(R`000`s)                           2009        2008        Change              
Revenue                                                                         
Insurance premium revenue           938 226     815 232     15                  
Reinsurance premiums                (36 096)    (31 195)    16                  
Net insurance premiums              902 130     784 037     15                  
Other income                        145 949     118 395     23                  
Interest income                     14 283      10 207      40                  
Income from brokerage (Nigeria)     15 483      -                               
Fair value adjustment to financial  88 465      53 792      64                  
assets at fair value through profit                                             
and loss*                                                                       
Total revenue                       1 166 310   966 431     21                  
Net insurance benefits and claims   (153 063)   (161 485)   (5)                 
Increase in policyholder            (45 519)    (40 315)    13                  
liabilities under insurance                                                     
contracts                                                                       
Decrease in reinsurance assets      (1 648)     (10 564)                        
Fair value adjustment to financial* (112 010)   (31 770)                        
liabilities at fair value through                                               
profit and loss - investment                                                    
contracts                                                                       
Impairment of advances              (1 830)     -                               
Operating expenses                  (649 394)   (522 029)   24                  
Results from operating activities   202 846     200 268     1                   
Equity accounted earnings           165         74                              
Profit before tax                   203 011     200 342     1                   
Tax                                 (65 051)    (66 136)    (2)                 
Net profit for the year             137 960     134 206     3                   
Attributable to:                                                                
Minorities - ordinary shareholders  (6 327)     -                               
Equity holders of the Group -       144 287     134 206     8                   
ordinary shareholders                                                           
CONDENSED GROUP BALANCE SHEETS                                                  
                                           Year ended                           
                                           30 June                              
(R`000`s)                                   2009         2008                   
Assets                                                                          
Intangible assets                           31 367       3 848                  
Property and equipment                      41 452       21 476                 
Owner-occupied properties                   129 600      127 600                
Investment in associates                    349          626                    
Deferred tax                                24 201       5 966                  
Inventories                                 2 653        712                    
Reinsurance assets                          22 147       23 795                 
Financial assets held at fair value through 1 404 549    1 065 997              
profit and loss*                                                                
Loans and receivables including insurance   50 559       45 113                 
receivables                                                                     
Current tax receivables                     -            1 742                  
Cash and cash equivalents                   112 633      197 390                
Total assets                                1 819 510    1 494 265              
Total equity and reserves                   287 958      217 789                
Liabilities                                                                     
Policyholder liabilities under insurance    584 027      538 335                
contracts                                                                       
Financial liabilities held at fair value    717 561      490 469                
through profit and loss                                                         
Loans at amortised cost                     15 505       -                      
Finance leases                              1 303        -                      
Employee benefits                           73 724       65 941                 
Accruals and payables including insurance   88 511       137 036                
payables                                                                        
Deferred tax                                11 682       13 168                 
Current tax                                 39 239       31 527                 
Total liabilities                           1 531 552    1 276 476              
Total equity and liabilities                1 819 510    1 494 265              
TAX                                                                             
Year ended                     
                                                 30 June                        
(R`000`s)                                         2009             2008         
Current and deferred tax                          (53 435)         (58 250)     
Secondary tax on companies ("STC")                (11 952)         (9 288)      
Capital gains tax                                 (662)            (340)        
Overprovision in prior years                      998              1 742        
Tax                                               (65 051)         (66 136)     
The Individual Policyholder Fund has an estimated tax loss of R1.20 billion     
(2008: R1.03 billion).                                                          
RECONCILIATION OF NET PROFIT TO HEADLINE EARNINGS                               
                                             Year ended                         
30 June                            
(R`000`s)                                     2009         2008                 
Net profit for the year attributable to       144 287      134 206              
equity holders of the Group                                                     
Less: Profit on disposal of fixed assets      (254)        (202)                
Headline earnings                             144 033      134 004              
RATIOS PER SHARE                                                                
                                            Year ended                          
30 June                             
                                            2009         2008                   
Headline earnings per share (cents)          44.52        41.42                 
Diluted headline earnings per share (cents)  44.52        41.21                 
Earnings per share (cents)                   44.60        41.49                 
Diluted earnings per share (cents)           44.60        41.27                 
Net asset value per share (cents)            89.01        67.32                 
Diluted net asset value per share (cents)    89.01        66.98                 
Dividends per share (cents)                  42.00        39.00                 
Weighted average ordinary shares (`000)      323 500      323 500               
Diluted average ordinary shares (`000)       323 500      323 500               
NOTES TO THE RESULTS                                                            
The results have been reviewed by the Group`s auditors, PricewaterhouseCoopers  
Inc., in terms of International Standards on Review Engagements 2410. The scope 
of the review was to enable the auditors to report that nothing came to their   
attention that caused them to believe that the accompanying condensed           
preliminary consolidated financial information is not presented in all material 
respects, in accordance with the South African Companies Act 1973 (Act 61 of    
1973), as amended, and section 8.57 of the JSE Limited Listings Requirements. A 
copy of the review opinion is available on request at the Company`s registered  
offices.                                                                        
ACCOUNTING POLICIES                                                             
Statement of compliance                                                         
The accounting policies adopted for the purpose of the Group Financial          
statements comply with International Financial Reporting Standards ("IFRS"), the
JSE Limited Listings Requirements and the Companies Act 1973 (Act 61 of 1973),  
as amended, and are consistent with those used in the Annual Financial          
statements for the year ended 30 June 2008. During the year the Group has       
transacted with minority shareholders and consequently accounted for these      
transactions based on the economic entity model method. The results have been   
prepared in terms of IAS 34 (Interim Financial Reporting).                      
The preparation of financial statements in accordance with IFRS requires the use
of certain critical accounting estimates and judgement. The reported amounts in 
respect of the Group`s insurance contracts, employee benefits and unquoted      
financial instruments are affected by accounting estimates and judgement.       
There was no significant impact due to changes in previous assumptions used in  
deriving the amounts referred to above.                                         
CONDENSED GROUP CASH FLOW STATEMENTS                                            
                                            Year ended                          
                                            30 June                             
(R`000`s)                                    2009         2008                  
Cash flows from operating activities         (98 846)     182 518               
Cash generated by operations                 283 771      252 229               
Net (acquisition)/disposal of investments    (250 087)    40 061                
Interest received                            45 136       10 084                
Dividends received                           23 747       12 536                
Dividends paid                               (126 095)    (97 116)              
Tax paid                                     (75 318)     (35 276)              
Cash flows from investing activities         (65 122)     (74 823)              
Cash flows from financing activities         79 211       -                     
Net (decrease)/increase in cash and cash     (84 757)     107 695               
equivalents                                                                     
Cash and cash equivalents at beginning of    197 390      89 695                
the year                                                                        
Cash and cash equivalents at end of the year 112 633      197 390               
SEGMENT INFORMATION                                                             
The Group`s results are analysed across two geographical segments which are     
South Africa ("SA") and Nigeria.                                                
The Group`s main business segments are Long term insurance, Short term          
insurance, Investment contracts, Loans business and Long term brokerage         
segments. Policies written are in respect of individuals.                       
SEGMENT ASSETS & LIABILITIES                                                    
                                                   Year ended                   
                                                   30 June                      
(R`000`s)                                           2009         2008           
Assets                                                                          
SA - Long term insurance                            1 013 507    1 007 164      
SA - Short term insurance                           21 310       6 662          
SA - Investment contracts                           721 836      488 375        
SA - Loans                                          30 034       -              
Nigeria - Long term brokerage                       70 827       2 898          
Inter segment                                       (38 004)     (10 834)       
Total Group Assets                                  1 819 510    1 494 265      
Liabilities                                                                     
SA - Long term insurance                            768 945      778 736        
SA - Short term insurance                           17 928       8 342          
SA - Investment contracts                           717 561      494 480        
SA - Loans                                          35 577       -              
Nigeria - Long term brokerage                       29 545       5 752          
Inter segment                                       (38 004)     (10 834)       
Total Group Liabilities                             1 531 55 2   1 276 476      
SEGMENT INCOME STATEMENTS                                                       
                      SA          SA          SA                                
                      Long term   Short term  Investment SA                     
(R`000`s)              insurance   insurance   contracts* Loans                 
30 June 2009                                                                    
Net insurance          866 232     35 898                                       
premiums                                                                        
Other income           143 140     7                      554                   
Interest income        9 135       1 303                  2 391                 
Income from brokerage                                                           
Fair value adjustment  (25 160)                114 111                          
to financial assets                                                             
at fair value through                                                           
profit and loss                                                                 
Segment revenue        993 347     37 208      114 111    2 945                 
Segment expenses and   (750 618)   (41 934)    (113 596)  (10 644)              
claims                                                                          
Net insurance          (152 781)   (282)                                        
benefits and claims                                                             
Increase in            (41 676)    (3 843)                                      
policyholder                                                                    
liabilities under                                                               
insurance contracts                                                             
Decrease in            (1 648)                                                  
reinsurance assets                                                              
Fair value adjustment                          (112 010)                        
to financial                                                                    
liabilities at fair                                                             
value through profit                                                            
and loss                                                                        
Impairment of                                             (1 830)               
advances                                                                        
Operating expenses     (554 513)   (37 809)    (1 586)    (8 814)               
Results from           242 729     (4 726)     515        (7 699)               
operating activities                                                            
Equity accounted       165                                                      
earnings                                                                        
Profit/(loss) before   242 894     (4 726)     515        (7 699)               
tax                                                                             
Tax                    (77 911)    534         (144)      2 156                 
Net profit/(loss) for  164 983     (4 192)     371        (5 543)               
the year                                                                        
30 June 2008                                                                    
Net insurance          781 566     2 471                                        
premiums                                                                        
Other income           117 565                 830                              
Interest income        10 067      140                                          
Fair value adjustment  21 883                  31 909                           
to financial assets                                                             
at fair value through                                                           
profit and loss                                                                 
Segment revenue        931 081     2 611       32 739     -                     
Segment expenses and   (725 095)   (5 335)     (31 770)   -                     
claims                                                                          
Net insurance          (161 484)   (1)                                          
benefits and claims                                                             
Increase in            (40 315)                                                 
policyholder                                                                    
liabilities under                                                               
insurance contracts                                                             
Decrease in            (10 564)                                                 
reinsurance assets                                                              
Fair value adjustment                          (31 770)                         
to financial                                                                    
liabilities at fair                                                             
value through profit                                                            
and loss                                                                        
Operating expenses     (512 732)   (5 334)                                      
Results from           205 986     (2 724)     969        -                     
operating activities                                                            
Equity accounted       74                                                       
earnings                                                                        
Profit/(loss) before   206 060     (2 724)     969        -                     
tax                                                                             
Tax                    (67 737)    763         (271)      -                     
Net profit/(loss) for  138 323     (1 961)     698        -                     
the year                                                                        
                              Nigeria       Inter                               
                              Long term     segment               Total         
(R`000`s)                      brokerage     (revenue)/expense     Group        
30 June 2009                                                                    
Net insurance premiums                                             902 130      
Other income                   2 728         (480)                 145 949      
Interest income                968           486                   14 283       
Income from brokerage          15 483                              15 483       
Fair value adjustment to                     (486)                 88 465       
financial assets at fair value                                                  
through profit and loss                                                         
Segment revenue                19 179        (480)                 1 166 310    
Segment expenses and claims    (47 152)      480                   (963 464)    
Net insurance benefits and                                         (153 063)    
claims                                                                          
Increase in policyholder                                           (45 519)     
liabilities under insurance                                                     
contracts                                                                       
Decrease in reinsurance assets                                     (1 648)      
Fair value adjustment to                                           (112 010)    
financial liabilities at fair                                                   
value through profit and loss                                                   
Impairment of advances                                             (1 830)      
Operating expenses             (47 152)      480                   (649 394)    
Results from operating         (27 973)      -                     202 846      
activities                                                                      
Equity accounted earnings                                          165          
Profit/(loss) before tax       (27 973)      -                     203 011      
Tax                            10 314                              (65 051)     
Net profit/(loss) for the year (17 659)      -                     137 960      
30 June 2008                                                                    
Net insurance premiums                                             784 037      
Other income                                                       118 395      
Interest income                                                    10 207       
Fair value adjustment to                                           53 792       
financial assets at fair value                                                  
through profit and loss                                                         
Segment revenue                -             -                     966 431      
Segment expenses and claims    (3 963)       -                     (766 163)    
Net insurance benefits and                                         (161 485)    
claims                                                                          
Increase in policyholder                                           (40 315)     
liabilities under insurance                                                     
contracts                                                                       
Decrease in reinsurance assets                                     (10 564)     
Fair value adjustment to                                           (31 770)     
financial liabilities at fair                                                   
value through profit and loss                                                   
Operating expenses             (3 963)                             (522 029)    
Results from operating         (3 963)       -                     200 268      
activities                                                                      
Equity accounted earnings                                          74           
Profit/(loss) before tax       (3 963)       -                     200 342      
Tax                            1 109         -                     (66 136)     
Net profit/(loss) for the year (2 854)       -                     134 206      
CONDENSED GROUP STATEMENT OF CHANGES IN EQUITY                                  
                                                                                
                                           Common                               
control                              
                   Share       Share       surplus/       Sub-     Retained     
(R`000`s)           capital     premium     (deficit)      total    earnings    
Balance as at 1                             4 853          4 853    146 493     
July 2007                                                                       
Issue of share      6 470       218 656     (225 126)      -                    
capital                                                                         
Ordinary dividend                                                   (97 050)    
paid                                                                            
Net profit for the                                                  134 206     
year                                                                            
Transfer to                                                         (246)       
contingency                                                                     
reserve                                                                         
SAR scheme                                                                      
allocated                                                                       
Revaluation of                                                                  
owner occupied                                                                  
properties                                                                      
Gross                                                                           
Deferred tax                                                                    
Balance as at 30    6 470       218 656     (220 273)      4 853    183 403     
June 2008                                                                       
Balance as at 1     6 470       218 656     (220 273)      4 853    183 403     
July 2008                                                                       
Ordinary dividend                                                   (126 165)   
paid                                                                            
Net profit/(loss)                                                   144 287     
for the year                                                                    
Transfer to                                                         (910)       
contingency                                                                     
reserve                                                                         
SAR scheme                                                                      
allocated                                                                       
Currency                                                                        
translation                                                                     
differences                                                                     
Shares issued by                                                                
subsidiary                                                                      
Revaluation of                                                                  
owner occupied                                                                  
properties                                                                      
Gross                                                                           
Deferred tax                                                                    
Balance as at 30    6 470       218 656     (220 273)      4 853    200 615     
June 2009                                                                       
                                                       NDR:                     
                                                       Foreign      NDR:        
SAR                       currency     Changes     
                             scheme       NDR:         translation  in          
(R`000`s)                     reserve      Contingency  reserve      ownership  
Balance as at 1 July 2007     2 099        -            -                       
Issue of share capital                                                          
Ordinary dividend paid                                                          
Net profit for the year                                                         
Transfer to contingency                    246                                  
reserve                                                                         
SAR scheme allocated          4 645                                             
Revaluation of owner                                                            
occupied properties                                                             
Gross                                                                           
Deferred tax                                                                    
Balance as at 30 June 2008    6 744        246          -            -          
Balance as at 1 July 2008     6 744        246                                  
Ordinary dividend paid                                                          
Net profit/(loss) for the                                                       
year                                                                            
Transfer to contingency                    910                                  
reserve                                                                         
SAR scheme allocated          5 371                                             
Currency translation                                    (7 428)                 
differences                                                                     
Shares issued by subsidiary                                          45 326     
Revaluation of owner                                                            
occupied properties                                                             
Gross                                                                           
Deferred tax                                                                    
Balance as at 30 June 2009    12 115       1 156        (7 428)      45 326     
                                                                                
                                                                                
Non-                       
                         NDR:                        controlling                
(R`000`s)                 Revaluation   Sub-total     interest     Total        
Balance as at 1 July 2007 16 101        169 546                    169 546      
Issue of share capital                  -                          -            
Ordinary dividend paid                  (97 050)                   (97 050)     
Net profit for the year                 134 206                    134 206      
Transfer to contingency                 -                          -            
reserve                                                                         
SAR scheme allocated                    4 645                      4 645        
Revaluation of owner                                                            
occupied properties                                                             
Gross                    8 524         8 524                      8 524         
Deferred tax             (2 082)       (2 082)                    (2 082)       
Balance as at 30 June     22 543        217 789       -            217 789      
2008                                                                            
Balance as at 1 July 2008 22 543        217 789                    217 789      
Ordinary dividend paid                  (126 165)                  (126 165)    
Net profit/(loss) for the               144 287       (6 327)      137 960      
year                                                                            
Transfer to contingency                 -                          -            
reserve                                                                         
SAR scheme allocated                    5 371                      5 371        
Currency translation                    (7 428)       378          (7 050)      
differences                                                                     
Shares issued by                        45 326        14 607       59 933       
subsidiary                                                                      
Revaluation of owner                                                            
occupied properties                                                             
Gross                    50            50                         50            
Deferred tax             70            70                         70            
Balance as at 30 June     22 663        279 300       8 658        287 958      
2009                                                                            
GROUP EMBEDDED VALUE                                                            
EMBEDDED VALUE                                                                  
The methodology and assumptions used to determine the Group Embedded Value      
("EV") have been adjusted to comply with the revised Embedded Value Guidance    
from the Actuarial Society of South Africa that applies for reporting periods   
ending on or after 31 December 2008.                                            
The EV represents an estimate of the value of the Group exclusive of goodwill   
attributable to future new business. The EV comprises:                          
- the Free Surplus plus                                                         
- the Required Capital identified to support the in-force business plus         
- the Present Value of In-force business less                                   
- the Cost of Required Capital ("CoC")                                          
The Present Value of In-force business is the present value of future after tax 
profits arising from covered business in force as at 30 June 2009.              
All material business written by the Group has been covered by EV Methodology as
outlined in Professional Guidance Note, PGN 107 of the Actuarial Society of     
South Africa, including:                                                        
- all long-term insurance business regulated in terms of the Long-Term Insurance
Act, 1998;                                                                      
- annuity income arising from non-insurance contracts where EV Methodology has  
been used to determine future shareholder entitlements;                         
- Legal insurance business where EV Methodology has been used to determine      
future shareholder entitlements;                                                
- Loans business where EV Methodology has been used to determine future         
shareholder entitlements; and                                                   
- business conducted via IFA Nigeria (where EV Methodology has been used to     
determine future shareholder entitlements).                                     
The EV calculations have been certified by the Group`s independent actuaries,   
QED Actuaries & Consultants (Pty) Ltd. The EV can be summarised as follows:     
                                          Year ended                            
                                          30 June                               
(R`000`s)                                  2009         2008                    
Free Surplus                               186 554      158 065                 
Required Capital                           91 021       50 001                  
Adjusted Net Worth ("ANW") of covered      277 575      208 066                 
business                                                                        
Cost of Required Capital                   (30 938)      (15 761)               
Present Value of In-force business         1 474 414    1 009 836               
("PVIF")                                                                        
EV of covered business                     1 721 051     1 202 141              
The Adjusted Net Worth of covered business is defined as the excess value of all
assets attributed to the covered business, but not required to back the         
liabilities of covered business. Free Surplus is the Adjusted Net Worth less the
Required Capital attributed to covered business.                                
Reconciliation of Total Equity to           Year ended                          
Adjusted Net Worth                          30 June                             
(R`000`s)                                   2009         2008                   
Total equity and reserves per balance sheet 287 958       217 789               
Removal of Deferred Profits liability (net  4 603         2 888                 
impact)                                                                         
Removing minority interests                 (8 658)      -                      
Adjusting subsidiaries to Net Asset Value   (1 157)      (1 397)                
SAR Scheme adjustment                       (5 171)      (11 214)               
Adjusted Net Worth                          277 575      208 066                
The Cost of Required Capital is the opportunity cost of having to hold assets to
cover the Required Capital of R91 million as at 30 June 2009. The Required      
Capital has been set at the greater of the Statutory Termination Capital        
Adequacy Requirement and 1.5 times the Statutory Ordinary Capital Adequacy      
Requirement for the Life company plus R5 million for the short term company.    
The SAR scheme adjustment recognises the future dilution in Embedded Value, on a
mark to market basis, as a result of the SAR scheme referred to above.          
Clientele Life`s Statutory CAR cover ratio at 30 June 2009 was 2.98 times (30   
June 2008: 4.4 times) on the statutory valuation basis.                         
Year ended                               
                                       30 June                                  
                                       2009         2008                        
EV per share (cents)                    532.01       371.60                     
Diluted EV per share (cents)            532.01       369.71                     
VALUE OF NEW BUSINESS                                                           
Total Value of New Business             420 018      320 602                    
Present Value of New Business premiums  1 728 887    1 548 802                  
New Business profit margin %            24.3%        20.7%                      
The Value of New Business (excluding any allowance for the Management Incentive 
scheme) represents the present value of projected after tax profits at the point
of sale on new covered business commencing during the year ended 30 June 2009   
less the Cost of Required Capital pertaining to this business.                  
The New Business profit margin is the Value of New Business expressed as a      
percentage of the present value of future premiums (and other annuity fee       
income) pertaining to the same business.                                        
LONG-TERM ECONOMIC ASSUMPTIONS (SOUTH AFRICA)                                   
                                                    Year ended                  
                                                    30 June                     
                                                    2009            2008        
Risk discount rate %                                 13.25           15.00      
Overall investment return %                          8.75            11.25      
Expense inflation %                                  6.75            8.00       
Corporate tax %                                      28.00           28.00      
The risk discount rate has been determined using a top-down weighted average    
cost of capital approach, with the equity return calculated using Capital Asset 
Pricing Model ("CAPM") theory. In terms of current actuarial guidance, the risk 
discount rate has been set as the risk free rate plus a beta multiplied by the  
assumed equity risk premium. It has been assumed that the equity risk premium   
(i.e. the long term expected difference between equity returns and the risk free
rate) is 3.5%. In addition, the Board decided it prudent, in light of the       
current economic conditions and the global financial crisis, to add some        
additional conservatism to the EV calculation as at 30 June 2009. This was      
achieved via the addition of an explicit 1% margin to the risk discount rate.   
The beta pertaining to the Clientele share price is relatively low, which is    
partially a consequence of the relatively small free-float of shares. After     
careful consideration, the Board has opted, at this stage, to use a more        
conservative beta of 1 in the calculation of the risk discount rate.            
The resulting risk discount rate utilised for the South African business as at  
30 June 2009 was 13.25%. The theoretical risk discount rate using this same     
methodology, as at 30 June 2008, would have been 14.75% (a 25 basis point       
difference from the risk discount rate that was actually used at that time).    
This difference combined with other minor changes to EV Methodology required in 
terms of the latest version of the Actuarial Society of South Africa`s Guidance 
Note (PGN107 - version 4) would have made an immaterial difference to the       
published EV results as at 30 June 2008 (less than 0.5% of EV). As a            
consequence, comparative results have not been restated.                        
The Board is of the view that the risk margin used in calculating the risk      
discount rate is more conservative than the approach used by the rest of the    
market. Investors may want to consider this in conjunction with the impact of   
the change in methodology and form their own view on an appropriate allowance   
for the non-financial risks which have not been modelled explicitly. The        
sensitivity of the Embedded Value of covered business and the Value of New      
Business to changes in the risk discount rate are shown in the "Risk Discount   
Rate Sensitivities" section below.                                              
RISK DISCOUNT RATE SENSITIVITIES                                                
Value of        
                                                                New             
(R`000`s)                                     EV                 Business       
Risk discount rate 11.25%                     1 862 492          469 809        
Risk discount rate 12.25%                     1 787 788          443 563        
Risk discount rate 13.25%                     1 721 051          420 018        
Risk discount rate 14.25%                     1 658 248          398 458        
Risk discount rate 15.25%                     1 601 719          378 910        
Long-term economic assumptions (Nigeria)                                        
                                                       Year ended               
                                                       30 June                  
                                                       2009          2008       
Risk discount rate %                                    25%           N/A       
Overall investment return %                             13%           N/A       
Expense inflation %                                     12%           N/A       
Corporate and other tax %                               33%           N/A       
The economic assumptions for Nigeria were set by IFA Nigeria`s independent      
external actuary (H.R. Nigeria Limited) and reviewed by the Group`s external    
actuaries, QED Actuaries & Consultants (Pty) Ltd. The assumptions were set at a 
conservative level which was deemed to be appropriate as this is a new venture  
and, as such, is more risky than an established business.                       
SEGMENT INFORMATION                                                             
The EV can be split between segments as follows:                                
(R`000`s)                                                                       
30 June 2009             ANW      CoC        PVIF        EV                     
SA - Long-term           248 270  (29 498)   1 375 204   1 593 976              
insurance                                                                       
SA - Short-term          2 224    (1 440)    72 781      73 565                 
insurance                                                                       
SA - Investment          -        -          1 440       1 440                  
contracts                                                                       
SA - Loans               (5 543)  -          230         (5 313)                
Nigeria - Long-term      32 624   -          24 759      57 383                 
brokerage                                                                       
Total                    277 575  (30 938)   1 474 414   1 721 051              
30 June 2008                                                                    
SA - Long-term           208 066  (15 761)   994 813     1 187 118              
insurance                                                                       
SA - Short-term          -        -          13 600      13 600                 
insurance                                                                       
SA - Investment          -        -          1 423       1 423                  
contracts                                                                       
Total                    208 066  (15 761)   1 009 836   1 202 141              
The Value of New Business can be split between segments as follows:             
30 June        30 June        
(R`000`s)                                          2009           2008          
SA - Long-term insurance                           383 799        312 586       
SA - Short-term insurance                          31 275         6 919         
SA - Investment contracts                          5 621          1 097         
SA - Loans                                         (364)                        
Nigeria - Long-term brokerage                      (313)                        
Total                                              420 018        320 602       
EMBEDDED VALUE EARNINGS                                                         
EV earnings (per PGN 107) comprises the change in EV (after minority interests) 
for the year after adjusting for capital movements and dividends paid as they   
pertain to Clientele Limited. EV earnings explicitly include the impact of      
changes in minority shareholder interests.                                      
                      Year ended to 30 June 2009                                
EV earnings for the    ANW         CoC        PVIF       EV                     
year (R`000`s)                                                                  
A: EV at the end of    277 575     (30 938)  1 474 414   1 721 051              
the year                                                                        
Embedded Value at the  208 066     (15 761)  1 009 836   1 202 141              
beginning of the year                                                           
Dividends and STC      (138 117)   -         -           (138 117)              
accrued or paid                                                                 
B: Adjusted EV at the  69 949      (15 761)  1 009 836   1 064 024              
beginning of the year                                                           
EV earnings (A - B)    207 626     (15 178)  464 578     657 026                
Impact of once-off     1 946       (4 020)   74 377      72 303                 
economic assumption                                                             
changes                                                                         
Once-off equity        44 755      -         -           44 755                 
impact of introducing                                                           
a minority interest                                                             
into IFA Nigeria                                                                
EV earnings before     160 925     (11 158)  390 201     539 968                
once-off items                                                                  
As a percentage of                                       50.7%                  
Adjusted EV at the                                                              
beginning of the year                                                           
- Return on EV                                                                  
Return on EV                                             61.7%                  
including once-off                                                              
items                                                                           
                       Year ended to 30 June 2009                               
Components of EV        ANW         CoC        PVIF       EV                    
earnings (R`000`s)                                                              
Value of New Business   (85 452)    (4 633)   510 103     420 018               
at point of sale                                                                
Expected return on      -           (2 365)   155 959     153 594               
Covered Business                                                                
(unwinding of risk                                                              
discount rate)                                                                  
Expected profit         280 986     -         (280 986)   -                     
transfer                                                                        
Withdrawal experience   (19 869)    -         13 789      (6 081)               
variance                                                                        
Claims and reinsurance  16 238      -         -           16 238                
experience variance                                                             
Sundry experience       (15 876)    (605)     1 346       (15 135)              
variances                                                                       
Operating assumption    1 639       (3 555)   (485)       (2 401)               
and model changes                                                               
Expected return on ANW  21 581      -         -           21 581                
SAR scheme dilution     6 043       -         -           6 043                 
Goodwill and medium     (38 685)    -         (3 494)     (42 179)              
term incentive schemes                                                          
EV operating return     166 605     (11 158)  396 232     551 678               
Investment return       (250)                             (250)                 
variances on ANW                                                                
Equity impact of        44 755      -         -           44 755                
introducing a minority                                                          
interest into IFA                                                               
Nigeria                                                                         
Effect of foreign       (5 430)     -         (6 031)     (11 461)              
currency movements                                                              
Effect of economic      1 946       (4 020)   74 377      72 304                
assumption changes                                                              
EV earnings             207 626     (15 178)  464 578     657 026               
Sponsor                                                                         
PricewaterhouseCoopers Corporate Finance (Pty) Limited                          
Registered office:                                                              
Clientele Office Park,                                                          
Cnr Rivonia and Alon Roads, Morningside,                                        
PO Box 1316, Rivonia 2128, South Africa                                         
Transfer secretaries:                                                           
Computershare Investor Services (Pty) Ltd,                                      
70 Marshall Street, Johannesburg 2001, South Africa                             
PO Box 61051, Marshalltown 2107, South Africa                                   
Directors:                                                                      
G Q Routledge BA LLB (Chairman),                                                
G J Soll CA(SA) (Managing Director)*,                                           
P J A Cunningham CA(SA), CA(Z), A D T Enthoven BA,                              
PhD (Political Science), I B Hume CA(SA), ACMA*,                                
B Frodsham BCom*, B W Reekie BSc(Hons), Fia*                                    
Company secretary:                                                              
W Van Zyl CA(SA)          *Executive director                                   
Website: www.clientele.co.za                                                    
E-mail: services@clientele.co.za                                                
Date: 17/08/2009 17:00:01 Produced by the JSE SENS Department.                  
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