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Wed 2 Sep 2009, 10:49 DLG - Dialogue Group Holdings - Unaudited Consolidated Financial Results for the
DLG
DLG                                                                             
DLG - Dialogue Group Holdings - Unaudited Consolidated Financial Results for the
                              Six Months Ended 30 June 2009                     
DIALOGUE GROUP HOLDINGS LIMITED                                                 
(Incorporated in the Republic of South Africa)                                  
(Registration Number: 2005/039219/06)                                           
Share Code: DLG & ISIN: ZAE000083820                                            
("the company" or "the group")                                                  
UNAUDITED CONSOLIDATED FINANCIAL RESULTS FOR THE SIX MONTHS ENDED 30 JUNE 2009  
-    Enquiries                                                                  
-    Dialogue Group Holdings                                                    
-    Chairman: Peter Watt      083 659 3646                                     
-    Financial Director: Paul Oosthuizen   083 700 5261                         
Comment on the results                                                          
Trading conditions remained challenging in the first half of the year as a      
result of a slowdown in the global economy.  During this reporting period       
management has focused on rightsizing the business and cost containment, which  
led to a number of retrenchments and relocation of the head office. The         
financial effect of these cost saving initiatives will only reflect in the      
second half year results. With a reduced cost base, the emphasis remains on     
business development to achieve the group`s objective to return to profitability
in 2010.                                                                        
Operational review                                                              
The group consists of five businesses: three call-centre operations (Dialogue   
SA, Sibize and Interaction), a business continuity and disaster recovery        
operation (ContinuitySA) and a specialist recruitment company for the call-     
centre industry (CallForce).                                                    
CallForce and Dialogue SA experienced the greatest impact of the tough trading  
environment. CallForce had to aggressively reduce costs due to their dependency 
on the financial sector, which will result in operating cost savings of R9      
million per annum.                                                              
A new managing director has been appointed at Dialogue SA following the         
departure of the previous MD.  The management team has been restructured and an 
extensive cost reduction programme has been undertaken.  This programme cost    
R2.9 million and reduces operating costs by R16 million annually.  In addition, 
the Board has agreed to a refresh of the technology platform used in Dialogue   
SA. A healthy sales pipeline exists to fill the available capacity and numerous 
successes have been achieved to date.  The Board is confident that Dialogue SA  
will return to profitability in 2010.                                           
The head office cost structure was examined and consequently the head office was
relocated to one of the operating subsidiaries. Once-off costs of R1.2 million  
were incurred, which will reduce operating costs by R1 million per annum.       
Interaction, Sibize and ContinuitySA performed satisfactorily.  During the      
period ContinuitySA invested into Mauritius to expand its base of operations in 
the African region.                                                             
Comments on the unaudited abridged financial statements                         
Income statement                                                                
Revenue                                                                         
Revenue of R178.5 million (2008 restated: R197.3 million) is 10% lower than     
2008, as the result of the tougher economic conditions.                         
-    In the Cape Town contact centre, revenue is 25% less than 2008, as average 
    seat utilisation reduced significantly. This was already being experienced  
in the second half of 2008;                                                 
-    In the Staffing segment, revenue reduced by 37% as headcount plunged as a  
    result of decreasing demand in temporary staffing by its clients; and       
-    In the Business continuity segment, revenue is 23% higher following growth 
with clients acquired during the second half of 2008.                       
Gross margin                                                                    
Revenue gained has been at higher margins than revenue lost, thereby improving  
gross margin to 51% (2008 restated: 48%).                                       
Operating costs                                                                 
Operating costs, excluding depreciation and amortisation, of R83.9m (2008       
restated: R83.8m), represent 47% of revenue (2008 restated: 42%), and include   
costs in respect of the restructuring of R4.4m.  The effects of the             
restructuring are only expected to show benefits in the second half of 2009.    
Operating costs in this period were 11% lower than the R94.3m recorded in the   
second half of 2008.                                                            
Finance income and Finance expenses                                             
The reduction in the group`s cash resources in the previous financial year has  
resulted in a reduction in the net finance income during the period.            
Tax                                                                             
The difference between the standard tax rate and the effective tax rate is      
mainly as a result of tax losses of R17.2 million (2008 restated: Rnil) for     
which a deferred tax asset has not been recognised, partially offset by STC paid
on dividends distributed by a subsidiary.                                       
Earnings                                                                        
The cash generating units of acquired operations were tested for impairment at  
30 June 2009, in line with guidelines of International Financial Reporting      
Standards (IFRS). In the case of CallForce, a further impairment of goodwill of 
R4.3 million (2008 restated: Rnil) was recognised.                              
The group`s share of income from Sibize was greater than expected.              
Overall, the company again reported a trading loss, but management believes that
the necessary steps have been taken to reverse this trend.                      
Balance sheet                                                                   
Capital expenditure during the period was R8.0 million compared to R30.2 million
in the corresponding period.                                                    
During the year, ContinuitySA subscribed for 25% of ContinuityMauritius and will
be the technology partner for that operation.  This is reflected as the         
investment in associate.                                                        
Debtors days at 53 days (Dec 2008: 47 days) remains acceptable.                 
The group continues to focus on working capital management and consequently     
generated net cash during the period.  The business continuity segment continues
to generate strong cash flow from operations.                                   
Asset financing facilities were used for the capital expenditure noted above.   
Trade and other payables include deferred revenue of R48.8 million (Dec 2008:   
R26.3 million).                                                                 
Statement of compliance and basis of preparation                                
The consolidated interim financial statements have been prepared in accordance  
with International Financial Reporting Standards (IFRS), its interpretations    
adopted by the International Accounting Standards Board (IASB), the presentation
and disclosure requirements of International Accounting Standards: Interim      
Financial Reporting (IAS34), the requirements of the South African Companies Act
and in compliance with the Listings Requirements of the JSE Limited. The interim
financial results have not been audited. The accounting policies applied in     
preparing these interim financial statements are consistent with those applied  
in the audited annual financial statements for the year ended 31 December 2008. 
Change in accounting policies since 30 June 2008                                
These accounting policies and methods of computation are consistent with those  
applied in the annual report for the year ending 31 December 2008.  As was      
disclosed on SENS on 24 March 2009, the interim results for the six months ended
30 June 2008 reported interests in jointly controlled entities using the        
proportionate consolidation method.  Consequently, the comparative information  
needed to be restated to reflect the equity method from 1 January 2008.         
Restatement of comparative information                                          
The group has an interest in a joint venture (Sibize International Calling (Pty)
Ltd) which is a jointly controlled entity, whereby the venturers have a         
contractual arrangement that establishes joint control over the economic        
activities of the entity. The group recognised its interest in the joint venture
for the period 30 June 2008 using the proportionate consolidation method. This  
policy was changed and the equity method was used in the financial statements   
for the year ended 31 December 2008.  The results for the interim period ended  
30 June 2008 were therefore restated.                                           
As disclosed in the annual report, Dialogue Group Holdings Ltd acquired 50% of  
the shares in Sibize International Calling (Pty) Ltd in 2007. The initial       
recognition of a financial liability for the full settlement of the available-  
for-sale investment purchased was inappropriate, as 50% of the purchase price   
constituted an equity portion. This was corrected in the financial statements   
for the year ended 31 December 2008, but in the interim report for the six      
months ended 30 June 2008, a gain of R4 772 000 was recognised on extinguishing 
this financial liability, which was inappropriate.                              
The result of the change in accounting policy and prior period error could be   
illustrated as below:                                                           
Change in         Prior                     
                     Previously    accounting        period                     
                       Reported        Policy         error     Restated        
                      Unaudited     Unaudited     Unaudited    Unaudited        
Six           Six           Six          Six        
                         months        months        months       months        
                          ended         ended         ended        ended        
R`000               30 June 2008  30 June 2008  30 June 2008 30 June 2008       
Revenue                  232 000       (34 697)            -      197 303       
Cost of sales           (126 845)       24 368             -     (102 477)      
Gross profit             105 155       (10 329)            -       94 826       
Operating expenses                                                              
excluding depreciation,                                                         
amortisation and                                                                
impairment               (89 460)        5 658              -     (83 802)      
Depreciation and                                                                
amortisation             (12 881)          (23)             -     (12 904)      
Other income               5 859             -         (4 772)      1 087       
Operating (loss) /                                                              
profit for the period      8 673        (4 694)        (4 772)       (793)      
Finance income             4 770          (143)             -       4 627       
Finance expenses          (4 311)        1 599              -      (2 712)      
Share of profit from                                                            
joint venture                  -         2 331              -       2 331       
Profit before tax          9 132          (907)        (4 772)      3 453       
Income tax expense           967           907            668       2 542       
Profit for the period     10 099             -         (4 104)      5 995       
Attributable to                                                                 
- Non-controlling                                                               
interests                  3 528             -              -       3 528       
- Equity holders                                                                
of the group               6 571             -         (4 104)      2 467       
Profit for the period     10 099             -         (4 104)      5 995       
Other                                                                           
The nature and extent of contingent liabilities, as well as the nature and      
extent of related party balances remain the same as disclosed in the annual     
report for the year ended 31 December 2008.                                     
At 30 June, the balances were as follows:                                       
R`000                                                      2009      2008       
Loan from CB Roberts to CallForce Direct (Pty) Ltd         (269)     (322)      
Loan to Sibize International Calling (Pty) Ltd            3 106     2 886       
Amounts due from Sibize International Calling (Pty) Ltd   2 981         -       
Amounts due to Tlhalefang Placements CC                   1 148         -       
Prospects and outlook                                                           
The economic environment remains challenging but the fact that the group        
generated cash in the period is encouraging, despite losses incurred in Dialogue
SA and the investment in restructuring certain subsidiaries.                    
The Board is satisfied with the steps taken to return Dialogue SA to            
profitability and that the necessary cash resources exist to achieve this.      
Corporate governance                                                            
The group is committed to the principles embodied in the Code of Corporate      
Practice and Conduct in the King Report 2002 ("the Code").  It complies with the
significant requirements incorporated in the Code and in the Listings           
Requirements of the JSE Limited.                                                
Post balance sheet events                                                       
No significant events have occurred in the period between the reporting date and
the date of this report.                                                        
The board                                                                       
Mrs AO Cloete resigned as executive Group HR Director from the Board with effect
from 30 April 2009.                                                             
Dividend                                                                        
No dividend was declared (2008: nil).                                           
By order of the board                                                           
P.A. Watt                 P.S. Oosthuizen                                       
Non-executive chairman    Financial director                                    
2 September 2009                                                                
Directorate and administration                                                  
P.A. Watt*^ (Chairman), P.S. Oosthuizen, R.K. Mangena*, A. Khumalo*, G. Mkhari*,
A.C. Farthing*^#, S.J.H. Rodger*#, J.J. Drew*#                                  
*Non-executive ^Independent #British                                            
Registered office: 6th floor, Dialogue House, Rua Vasco da Gama, Foreshore, Cape
Town (PO Box 8355, Rogge Bay, 8012)                                             
Company Secretary: T. Kretzmann, 6th floor, Dialogue House, Rua Vasco da Gama,  
Foreshore, Cape Town (PO Box 8355, Rogge Bay, 8012)                             
Transfer secretaries: Computershare Investor Services 2004 (Pty) Limited, Ground
floor, 70 Marshall Street, Johannesburg, 2001 (PO Box 61051, Marshalltown, 2107)
Designated Advisor: PSG Capital (Pty) Limited, Johannesburg branch, Building 8, 
Woodmead Estate, 1 Woodmead Drive, Woodmead, 2191 (PO Box 987, Parklands, 2121) 
Dialogue Group Holdings Limited                                                 
(incorporated in the Republic of South Africa)                                  
(Registration number 2005/039219/06)                                            
JSE code: DLG   ISIN: ZAE000083820                                              
Consolidated statement of comprehensive income                                  
                                                                Restated        
Unaudited     Unaudited        
                                                       Six           Six        
                                                    months        months        
                                                     ended         ended        
R`000                                          30 June 2009  30 June 2008       
Revenue                                             178 535       197 303       
Cost of sales                                       (88 054)     (102 477)      
Gross profit                                         90 481        94 826       
Operating expenses excluding depreciation,                                      
amortisation and impairment                         (83 922)      (83 802)      
Depreciation and amortization                       (15 527)      (12 904)      
Impairment of goodwill                               (4 254)            -       
Other income                                            225         1 087       
Operating loss for the period                       (12 997)         (793)      
Finance income                                        1 537         4 627       
Finance expenses                                     (1 883)       (2 712)      
Share of loss from associate                           (269)            -       
Share of profit from joint venture                    2 763         2 331       
(Loss) / profit before tax                          (10 849)        3 453       
Income tax expense                                   (3 142)        2 542       
(Loss) / profit for the period                      (13 991)        5 995       
Attributable to                                                                 
- Non-controlling interests                           1 862         3 528       
- Equity holders of the group                       (15 853)        2 467       
(Loss) / profit for the period                      (13 991)        5 995       
Other comprehensive loss                                                        
- Currency translation difference in respect of                                 
foreign controlled entities                            (561)            -       
Other comprehensive loss for the year, net of tax      (561)            -       
Total comprehensive (loss) / income for the period  (14 552)        5 995       
Attributable to                                                                 
-  Non-controlling interests                          1 587         3 528       
-  Equity holders of the group                      (16 139)        2 467       
                                                   (14 552)        5 995        
(Loss) / earnings per share (cents)                                             
- Weighted in issue                                    (5.3)          1.0       
- Fully diluted                                        (5.3)          0.8       
Consolidated statement of financial position                                    
                                                 Unaudited        Audited       
                                                     As at          As at       
30 June    31 December       
R`000                                                  2009           2008      
Assets                                                                          
Non current assets                                  165 378        168 070      
Property, plant and equipment                        68 258        75 367       
Intangible assets                                    43 888         48 294      
Deferred tax asset                                   12 019        11 213       
Investment in joint venture                          32 461         29 771      
Investment in associate                               5 327             -       
Other non-current receivables                         3 425         3 425       
Current assets                                      107 474        93 165       
Loan to related parties                               3 106          2 886      
Taxation                                              3 223           986       
Inventories                                           1 329         1 358       
Trade and other receivables                          55 029        45 786       
Cash and cash equivalents                            44 787        42 149       
Total assets                                        272 852       261 235       
Equity and liabilities                                                          
Capital and reserves                                142 512       158 678       
Share capital                                         1 251         1 251       
Share premium                                       167 778       167 778       
Share option reserve                                  1 247         1 023       
Foreign exchange translation reserve                  (286)             -       
Accumulated loss                                   (45 769)       (29 915)      
Attributable to equity holders of the group         124 221        140 137      
Non-controlling interests                            18 291         18 541      
Non current liabilities                              12 784          9 198      
Long term liabilities                                12 784          9 198      
Current liabilities                                 117 556        93 359       
Short term liabilities                                7 350         9 881       
Provisions                                            3 929         6 072       
Trade and other payables                             98 109        69 855       
Taxation                                              1 396         1 744       
Bank overdraft                                        6 772         5 807       
Total equity and liabilities                        272 852       261 235       
Net asset value per share (cents)                      41.5           46.9      
Net tangible asset value per share (cents)             26.9          30.7       
Consolidated cash flow statement                                                
                                                                Restated        
                                                 Unaudited     Unaudited        
Six           Six        
                                                    months        months        
                                                     ended         ended        
R`000                                          30 June 2009  30 June 2008       
Cash flow from operating activities                  14 968        26 007       
Cash flows from investing activities                (14 351)      (83 916)      
Cash flows from financing activities                  1 056       116 794       
Net increase in cash and cash equivalents             1 673        58 885       
Cash and cash equivalents at beginning of period     36 342        18 502       
Cash and cash equivalents at end of period           38 015        77 387       
Consolidated statement of changes in equity                                     
                                                                  Restated      
Unaudited       Unaudited      
                                                       Six             Six      
                                                    months          months      
                                                     ended           ended      
R`000                                          30 June 2009    30 June 2008     
Opening Equity                                      158 678          99 668     
Issue of shares (note 2)                                  -         113 302     
Share options issued                                    223             763     
Total comprehensive (loss) / income for the                                     
period attributable to equity holders               (16 139)          2 467     
- (Loss) / profit for the period                    (15 853)          2 467     
- Currency translation difference in respect of                                 
foreign controlled entities                            (286)              -     
Total comprehensive income for the period                                       
attributable to non-controlling interests             1 587           3 528     
- Profit for the period                               1 862          3 528      
- Currency translation difference in respect of                                 
foreign controlled entities                            (275)             -      
Dividends paid to non-controlling interests          (1 837)             -      
Closing Equity                                      142 512         219 728     
Capital commitments                                                             
                                                 Unaudited        Audited       
                                                     As at          As at       
                                                   30 June     31 December      
R`000                                                  2009            2008     
Authorised and contracted                             9 790           2 174     
Authorised and not contracted                         2 163          19 891     
Notes                                                                           
Restated      
                                                 Unaudited       Unaudited      
                                                       Six             Six      
                                                    months          months      
ended           ended      
R`000                                          30 June 2009    30 June 2008     
1. Headline (loss) / earnings calculation                                       
Net (loss) / profit attributable to equity                                      
holders of the company                              (15 853)         2 467      
Adjusted for                                                                    
- Impairment of goodwill                              4 254              -      
- Gain on disposal of property, plant and equipment      40              -      
Headline (loss) / earnings                          (11 559)         2 467      
Number of shares (`000)                                                         
- Total                                             299 075        299 075      
- Weighted in issue                                 299 075        247 092      
- Fully diluted                                     299 075        299 075      
Headline (loss) / earnings per share (cents)                                    
- Weighted in issue                                   (3.9)            1.0      
- Fully diluted                                       (3.9)            0.8      
2. Share issues                                                                 
11 January 2008 - 70 373 832 shares @ R1.61 per share     -        113 302      
27 February 2008 - 11 220 471 shares @ R1.27 per share    -         14 250      
10 April 2008 - 7 480 315 shares @ R1.27 per share        -          9 500      
Release of Vendor Share issue reserve                     -       (23 750)      
                                                         -        113 302       
Segment result:                                                                 
                                                                 Restated       
Unaudited      Unaudited       
                                                       Six            Six       
                                                    months         months       
                                                     ended          ended       
R`000                                          30 June 2009   30 June 2008      
Contact Centre - Cape Town                                                      
Total external revenues                              26 295        35 214       
Intersegment revenues                                 5 710         2 337       
Segment profit / (loss) before interest, income                                 
tax and impairments                                 (15 974)      (10 215)      
Finance expense                                           -           (15)      
Finance income                                           44           200       
Segment profit / (loss) before income tax           (15 930)      (10 029)      
Contact Centre - Durban                                                         
Total external revenues                              42 636        50 875       
Intersegment revenues                                     -             -       
Segment profit / (loss) before interest, income                                 
tax and impairments                                   2 888         5 540       
Finance expense                                         (21)           (0)      
Finance income                                          194           117       
Segment profit / (loss) before income tax             3 061         5 657       
Business Continuity                                                             
Total external revenues                              77 688        63 098       
Intersegment revenues                                   254             -       
Segment profit / (loss) before interest, income                                 
tax and impairments                                   8 681         9 226       
Finance expense                                      (1 385)       (1 412)      
Finance income                                            -           631       
Share of loss from associate                           (269)            -       
Segment profit / (loss) before income tax             7 027         8 446       
Staffing                                                                        
Total external revenues                              30 500        48 116       
Intersegment revenues                                 1 407           117       
Segment profit / (loss) before interest, income                                 
tax and impairments                                  (1 912)          718       
Finance expense                                        (631)         (589)      
Finance income                                            -             -       
Segment profit / (loss) before income tax            (2 543)          129       
Head office                                                                     
Total external revenues                               1 416             -       
Intersegment revenues                                     -             -       
Segment profit / (loss) before interest, income                                 
tax and impairments                                  (2 426)       (6 063)      
Finance expense                                         (79)       (1 171)      
Finance income                                        1 633         3 884       
Share of profit from joint venture                    2 763         2 331       
Share of loss from associate                              -             -       
Impairment of goodwill                               (4 254)            -       
Segment profit / (loss) before income tax            (2 363)       (1 019)      
Intersegment                                                                    
Total external revenues                                   -             -       
Intersegment revenues                                (7 371)       (2 454)      
Segment profit / (loss) before interest, income tax                             
and impairments                                           -             -       
Finance expense                                         233           475       
Finance income                                         (334)         (205)      
Segment profit / (loss) before income tax              (101)          270       
Total                                                                           
Total external revenues                             178 535       197 303       
Intersegment revenues                                     -             -       
Segment profit / (loss) before interest, income                                 
tax and impairments                                  (8 743)         (793)      
Finance expense                                      (1 883)       (2 712)      
Finance income                                        1 537         4 627       
Share of profit from joint venture                    2 763         2 331       
Share of loss from associate                           (269)            -       
Impairment of goodwill                               (4 254)            -       
Segment profit / (loss) before income tax           (10 849)        3 453       
Segment assets:                                                                 
                                                 Unaudited       Audited        
                                                     As at         As at        
                                                   30 June    31 December       
R`000                                                  2009           2008      
Contact centre - Cape Town                           23 044        23 977       
Contact centre - Durban                              13 809        15 037       
Business continuity                                 161 327       133 630       
Staffing                                             20 621        19 866       
Head Office                                         165 599       127 193       
Intersegment transactions                          (111 548)      (58 468)      
Total                                               272 852       261 235       
Date: 02/09/2009 10:49:01 Produced by the JSE SENS Department.                  
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