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Wed 18 Nov 2009, 9:00 DDT - Dimension Data - Preliminary Results Year ended 30 September 2009
DDT
DIDDT                                                                           
DDT - Dimension Data - Preliminary Results Year ended 30 September 2009         
Dimension Data Holdings Plc                                                     
Incorporated in Great Britain under the Companies Act 1985                      
Registration Number: 3704278                                                    
Share Code: DDT    Issuer code: DIDDT                                           
ISIN number: GB0008435405                                                       
("Dimension Data" or "the Company")                                             
Dimension Data Holdings plc                                                     
Preliminary Results Year ended 30 September 2009                                
Dimension Data Holdings plc (`Dimension Data` or the `Group`) today announced   
its results for the year ended 30 September 2009. Although the financial        
information included in this preliminary announcement has been computed in      
accordance with IFRS as adopted by the European Union, this announcement does   
not itself contain sufficient information to comply with IFRS. The Company      
expects to publish full financial statements in December 2009.                  
Highlights                                                                      
- Revenue of $4.0 billion (up 0.4% in constant currency (2))                    
- Services revenue growth of 13.0% (2)                                          
- Excellent performance from managed services, up 21.2% (2)                     
- Revenue mix drives gross margin expansion to 22.5% (2008: 21.6%)              
- Operating profit (1) up 25.4% in constant currency to $194.4 million          
- Operating margin (1) expansion to 4.9% (2008: 4.0%)                           
- Cash balance $600 million, strong cash generation during the year             
Financial Summary                                                               
$`000                                                    2009          2008     
Revenue                                             3,973,078     4,510,640     
Operating profit (before exceptional items)           194,365       182,214     
Operating profit                                      192,893       182,214     
Operating margin (before exceptional items)              4.9%          4.0%     
Earnings per ordinary share (US cents) (before                                  
exceptional items)                                        7.6           7.4     
Earnings per ordinary share (US cents)                    8.0           7.7     
Notes:                                                                          
(1) Before exceptional items. See reconciliation in Note 3 to the condensed     
financial statements.                                                           
(2) Before eliminating intercompany revenue and adjusted for the impact of      
currency movements.                                                             
Chief Executive Officer`s Review                                                
In this review, growth rates are in relation to 2008 and are, unless otherwise  
indicated, calculated before eliminating intercompany revenue and adjusted for  
the impact of currency movements (i.e. are constant currency growth rates).     
Unless specifically indicated, exceptional items are excluded from the          
analysis.                                                                       
Overview                                                                        
The Group`s robust performance over the past financial year has resulted in     
improved returns and strong growth in profitability. Given the extremely        
challenging economic conditions that prevailed over the period we did well to   
report flat revenues overall in constant currency. Strong growth of 13.0% in    
services revenues drove an improvement in the gross margin and this, when       
combined with tight cost management, resulted in operating profit growth of     
25.4%. The Group operating margin grew to 4.9%, an excellent increase on        
FY2008`s 4.0% operating margin. A further highlight of the results is good      
working capital management and strong cash generation, which resulted in a      
closing cash balance of $600 million.                                           
Dimension Data`s strong financial results are testament to the ongoing progress 
with the Group`s Profitable Growth Strategy, which was introduced in FY2005.    
The key elements of this strategy have been to grow revenues ahead of the       
market, to maintain gross margins and to reduce overheads as a percentage of    
revenues, thereby driving an improvement in the operating margin and            
profitability. Much progress has been made over the past four years. Over this  
period we have grown revenues ahead of the market, achieving a compound annual  
growth rate of 12.3%, our gross margin has moved up to 22.5% from 21.0%, costs  
as a percentage of revenues have reduced to 17.6% from 18.9% and operating      
profit has more than tripled to $194.4 million from $56.7 million in FY2005.    
The Group operating margin is now 4.9% compared to 2.1% in FY2005.              
A key feature of the 2009 results is the excellent growth in services revenues. 
This was driven primarily by 19.3% growth in managed services in our Systems    
Integration (SI) business and by revenue growth of 27.9% in Internet Solutions. 
Professional services revenues (within SI), which tend to be more closely       
correlated with product revenues, increased by a pleasing but more modest 2.3%. 
Growth in services revenues offset a decline of 7.5% in total product revenues, 
a commendable achievement in a tough market where demand was impacted by sharp  
cuts in capital expenditure in several of our traditional client segments.      
At the first signs of the global slowdown affecting our business in late 2008,  
we moved quickly to counteract the impact of a slower demand environment by     
managing and cutting costs in specific areas where action was warranted, most   
notably in the US and Asia. These measures protected profitability and helped   
drive the operating leverage that the Group achieved during the year.           
Notwithstanding the significant focus on short term cost management, we have    
continued to invest in areas important to the Group`s longer term positioning   
and growth prospects.                                                           
We achieved good performances across the majority of the Group`s businesses.    
Our SI business, which accounts for 80.6% of total revenues, performed          
particularly well. The SI business strengthened its competitive position,       
successfully harnessing market trends from both a technology and client         
sourcing perspective. The SI business in particular benefited from strong       
growth in managed services which drove higher gross and operating margins for   
the Group.                                                                      
Within the SI business, the Converged Communications, Security Solutions and    
Microsoft Solutions lines of business all delivered good growth as our clients  
embraced unified communications and focused on technologies which could         
optimise existing infrastructure and reduce costs. Growth in these areas        
compensated for a slowdown in Network Integration, Data Centres and Storage     
Solutions and Customer Interactive Solutions, following cuts and delays to more 
capital intensive projects.                                                     
Looking at our SI business from a regional perspective and in the context of an 
environment where product revenues came under enormous pressure, particularly   
in the US and Asia where product declined 34.5% and 23.7% respectively, it is   
gratifying to be able to report that all five regions delivered growth in       
services revenues, and that four out of five regions achieved significant       
operating profit expansion and improved operating margins. The performance of   
the Americas region started to show a recovery in the fourth quarter of the     
year. Strong operating leverage was achieved in the SI business following the   
mix driven improved gross margin and tight control over costs.                  
Internet Solutions performed well over the period, with outstanding revenue     
growth of 27.9%. The excellent performance was driven by a clear focus on       
protecting and growing Internet Solutions` core connectivity and data centre    
based services whilst successfully building our competitive position in our     
newer communications and carrier services. Some pressure at the gross margin    
level was offset by cost efficiencies and operating leverage.                   
Plessey`s revenues declined marginally, impacted by the slow-down in capital    
expenditure and infrastructure rollouts by telecommunications service providers 
in Africa due to the prevailing economic conditions. Operating profit was       
impacted by some gross margin pressure and the increased overhead base          
introduced in FY2008 in order to secure future growth opportunities. In         
response to the market changes Plessey has adjusted its cost base.              
Express Data strengthened its position as a premier value added distributor in  
Australia and New Zealand during the period. Revenue growth of 7.6% combined    
with stable margins and careful cost control resulted in strong expansion of    
operating profit.                                                               
Services progress                                                               
Internet Solutions and Plessey have always been services-led businesses.        
Dimension Data`s focus over the years on transitioning the SI business to a     
services-led organisation has been a key contributor to success in building our 
client experience strategy, enhancing our brand, driving competitive            
differentiation and in delivering on the Group`s profitable growth strategy.    
Over the past few years the SI business has made significant progress in        
evolving both its professional and annuity managed services offerings. Our      
professional service methodology and offerings have expanded significantly to   
include numerous assessment services, planning and design services, and         
implementation and consulting services. In our annuity services, our journey    
has been one of increasing our capabilities beyond basic maintenance towards    
offering clients true managed services where we pro-actively monitor and manage 
their IT assets and processes. During the period we also secured some           
encouraging wins in several geographies where we are taking responsibility for  
the management of our clients` entire IT operations.                            
In FY2009 we continued to reap the benefits of our investment in services. Over 
the past four years the Group`s services revenues have grown by a compound      
annual growth rate of 17.3% and services revenues now represent 43.6% of Group  
revenue compared to 38.1% in FY2005.                                            
Our Clients                                                                     
Continued focus on operational excellence remains a key tenet of the Group      
strategy around delivering a superior client experience, and during the year we 
were involved in multiple initiatives aimed at further enhancing this           
experience.                                                                     
The key areas of client demand in FY2009 from a technology perspective have     
been around network optimisation, visual communications, IP telephony,          
virtualisation and consolidation of data centres and Windows 7 for Microsoft.   
Clients have focused on maintaining and optimising their existing IT            
infrastructure as capital budgets reduced. We have also benefited from a        
general trend towards standardisation and centralisation of IT to reduce costs  
and centralise control. This trend provides us with good managed services       
opportunities as multinational clients consolidate services suppliers and move  
to partners that can support multi-vendor technologies on a multinational       
basis.                                                                          
Within our client segments, we experienced weakness in demand in our top 30     
global clients, which make up 15% (18% in FY2008) of revenues, particularly in  
global financial services clients in North America and Asia. Financial services 
revenues overall were, nevertheless, relatively stable, with a strong           
performance in the regional and domestic financial services client base. We     
reacted to the slow-down in spend in our global client sector by broadening our 
exposure to clients in the large regional enterprise and commercial segments of 
the market where we saw relatively better opportunities.                        
The service provider vertical was quite resilient and our revenues increased    
due to our focus on services rather than technology fulfilment in this          
vertical. We have benefited from subcontracting opportunities in large service  
provider clients who have partnered with us to execute global contracts.        
We have also secured good business through partnering with second tier and      
mobile service providers.                                                       
The public sector vertical has been another area of focus and one in which we   
have performed well in FY2009. Our public sector business has been particularly 
strong in Australia and South Africa. We have also seen good contract wins      
across the Americas, Europe and Asia. We are planning further investment during 
FY2010 in this vertical across our regions.                                     
People and culture                                                              
Dimension Data has always believed that our people and culture are key          
differentiators in the market and essential to the success of the Group. We     
work hard at cultivating a winning, high performance culture. The success of    
our efforts has been reflected in widespread recognition from industry leaders  
and the winning of a number of exceptional awards. These include the Australia  
and New Zealand Hewitt Best Employer for 2009 for Express Data, a ranking of    
9th place in the Corporate Research Foundation`s 2009/2010 Best Employers in    
Middle East and Africa as well as 9th position for Datacraft India in           
Dataquest`s `Top 10 Best IT Employers in 2009` award.                           
The total number of employees across the Group was 11,032 at year end which is  
flat on the prior year. Whilst our people and culture strategy is a key         
cornerstone of our Group strategy, it was necessary to respond to the           
prevailing economic environment during the year. Our approach was to take rapid 
action early in the year to reduce costs where necessary due to a reduced       
demand. In contrast, we also invested and sought to maximise opportunities for  
growth wherever possible. This dual approach resulted in headcount reductions   
in some geographies and businesses, and growth in others.                       
In addition, we invested in building people strength during the course of the   
year, adding to our Microsoft skills organically and through the Teksys         
acquisition, and increasing headcount in Internet Solutions and our SI business 
through acquisitions in Angola, Mozambique and Australia.                       
During the year the Group made a number of investments in enabling, developing  
and retaining excellence in our people. We deployed `Leading Talent`, a         
tailored programme for all line managers aimed at further developing our key    
leaders in the Group. We continued to drive the Dimension Data Job Framework    
project, which helps employees identify and plot their optimal career paths.    
With the recent stabilisation that we have seen in some of our end markets and  
in anticipation of some growth in FY2010, we are once again looking at modest   
additions to our key technical and sales skills in select areas of the          
business.                                                                       
Partners                                                                        
The Group enjoys unrivalled relationships with our key vendor partners. These   
have strengthened over the past year as we have continued to work closely with  
and invest in keeping our go-to-market strategies aligned. Key differentiators  
for Dimension Data are the breadth of technical talent within the Group and its 
unparalleled ability to execute with multiple partners.                         
Dimension Data received a record number of awards and accolades over the past   
year, which are testament to our partners` recognition of the breadth of the    
Group`s technical skills and experience. Key awards included Cisco Technology   
Excellence Partner along with 19 other Cisco awards, and Microsoft Global       
Partner of the Year in the three categories. In addition, we won awards from    
HP, Avaya, Tandberg, VMWare, BlueCoat, McAfee, Symantec, EMC, RSA and Nuance.   
Dimension Data achieved 21st place in BusinessWeek`s Info Tech 100 list, which  
recognises top-performing technology companies across the globe.                
Investing for growth                                                            
Dimension Data`s healthy balance sheet, strong cash balance and excellent       
cash generating abilities, position the Group to be able to continue to invest  
to position the business for long term growth.                                  
The continued execution of our services strategy will be a priority for our SI  
business. We have made tremendous progress over the past few years and are      
excited about our prospects as we continue the journey. During the year we      
embarked upon a services acceleration programme with five key projects aimed at 
further enhancing our global services offerings. We will continue to invest in  
systems, processes and people to enhance our services offerings for our clients 
and improve our execution capabilities.                                         
Our regional SI businesses are at varying levels of maturity along our services 
led strategy and we still have a way to go before our objective of offering a   
full lifecycle of services in all geographies is realised. It is however, clear 
to us that our services strategy is working and that we are on track to derive  
further benefits from its ongoing implementation in the years ahead.            
We constantly seek to align our go-to-market offerings with current and         
upcoming market trends, to ensure that we offer our clients solutions relevant  
to their business issues. From a technology market trend perspective, we will   
look to invest further in our capabilities and offerings in the network (as the 
core business infrastructure enabler), unified communications and collaboration 
(including visual technologies) and virtualisation. For medium term             
opportunities we will be expanding our competence in cloud and service based    
infrastructure models.                                                          
Internet Solutions is well positioned to benefit from market trends, and to     
build on the strong market position established over the years. Internet        
Solutions was awarded two telecommunications licences in South Africa which     
provide additional market opportunity. We have also embarked upon the           
application process to acquire licensed wireless spectrum, which would enable   
us to connect to our clients using both fixed and wireless links.               
We will continue to invest in Internet Solutions to secure our desired          
positioning as Africa`s leading internet-technology based Service Provider,     
offering a superior customer service experience. Our strategic priorities are,  
firstly, to invest in the required people, processes and capital expenditure    
required to secure the growth opportunity. We will also invest to enhance the   
customer service experience and we will expand our existing services offerings. 
Finally, we will continue to invest to secure lower input costs, such as our    
acquisition this year of local fibre capacity to service our clients, and our   
commitment during the year to a new submarine cable bringing enhanced bandwidth 
capacity to the continent.                                                      
The Group`s profitable growth strategy will largely be driven by organic growth 
in existing markets. We still have significant opportunity to increase our      
market share in existing geographies and we intend to expand into several       
cities in Brazil and China next year. We will, in addition, target two types of 
acquisitions - the first to expand our footprint and the second where we need   
additional skills to enhance the Group`s IP and hasten our route to market.     
In addition to the purchase of the minority shareholding in Datacraft Asia, we  
made a few small acquisitions during the year. In Africa, we completed an       
acquisition in Mozambique and are currently in the process of completing two    
further acquisitions whereby we will be expanding our capability and presence   
in Angola and in Morocco.                                                       
In November 2008 we made a strategic investment in BlueFire, a Sydney based IT  
services company which provides IAAS services.                                  
In February 2009 we purchased Teksys, a UK based Microsoft infrastructure and   
licensing services business which has given us scale and Large Account Reseller 
status in Europe.                                                               
Outlook                                                                         
A key factor behind the resilience that Dimension Data has shown in the face of 
the challenging economic environment is the Group`s high performance culture,   
one in which our people are consistently encouraged to maximise opportunity     
whatever the prevailing market conditions. In addition, our chosen positioning  
in the global Information Technology market and the execution of our strategy   
have been successful.                                                           
We believe that Dimension Data is positioned in the sweet spot of IT and        
communications spend, and that the trends that have been driving superior       
growth in the Group over the past few years, have the momentum to continue to   
drive growth into the medium and longer term. Our network centric offerings are 
vital for our clients to be able to operate effectively in today`s IP and       
convergence powered environment, where the network is increasingly the core     
platform for all forms of IT and telecommunications. Our strengthening position 
in areas such as unified communications, collaboration, virtualisation and      
managed services position us for medium term growth. In the longer term, market 
developments such as cloud computing and services based models such as          
Infrastructure as a Service, provide additional opportunities for growth.       
The opportunity to deliver on Dimension Data`s profitable growth strategy,      
which is premised on both growth and leverage, lies across all our businesses.  
The opportunity to drive the SI margin higher lies in four factors. The first   
of these is the ongoing effective rollout of our services strategy; the second  
lies in harnessing the benefits of additional scale in a number of key markets; 
the third involves securing additional efficiency improvements; and the fourth  
relates to recovery in a few under-performing geographies. The low working      
capital requirements of the SI business make its return on assets the highest   
of all of the Group`s businesses.                                               
We are optimistic that the ongoing deregulation of the telecommunications       
market in South Africa and the growth opportunities on the African continent    
will provide significant opportunities for Internet Solutions.                  
Plessey is well placed to benefit from the opening up of the African continent  
to growth in telecommunication services and we remain confident that the        
business has attractive medium term growth prospects.                           
Express Data is a premier value added distributor with solid prospects.         
We are encouraged by the recent stabilisation in our end markets, however much  
uncertainty remains over the resilience of the global recovery. We anticipate   
that the market segments in which Dimension Data operates will perform better   
in FY2010 and that the Group will be able to deliver modest constant currency   
revenue growth. Dimension Data is well placed to capitalise on long term market 
trends. Growth in excess of prevailing market rates and medium term operating   
leverage remain our key financial objectives.                                   
Chief Financial Officer`s Review                                                
In this review, growth rates are in relation to 2008 and are, unless otherwise  
indicated, calculated before eliminating intercompany revenue and adjusted for  
the impact of currency movements (i.e. are constant currency growth rates).     
Unless specifically indicated, exceptional items are excluded from the          
analysis.                                                                       
Revenue for the year was $4.0 billion, a constant currency increase of 0.4% on  
2008. The Group`s reported results were impacted by the appreciation in the     
average exchange rate for the year of the US dollar against most of the local   
currencies in which the Group trades, resulting in a decline in reported        
currency revenues of 11.9%.                                                     
Product revenues in constant currency were down by 7.5%, while services         
revenues grew by 13.0%. The major contributor to this services growth was 19.3% 
growth in managed services in the Systems Integration business and 27.9% growth 
in Internet Solutions.                                                          
Product margins were firm, while services margins reduced slightly reflecting   
some margin pressure in Internet Solutions and a weaker performance from        
Plessey. The excellent growth in services revenues (accompanied by higher gross 
margins than product) resulted in a 0.9% expansion in the Group`s overall       
blended gross margin to 22.5%. Gross profit expanded by 4.8% to $892.8 million. 
Overheads of $698.5 million were flat on 2008 (up by 0.2%). The Group`s cost    
base was carefully managed over the period, with prioritisation given to        
revenue generation and client support. Discretionary spend was reduced, while   
strategic projects, such as the rollout of the upgraded Global Services         
Operating Architecture (GSOA) platform, continued to receive focus and          
investment. Furthermore, investments made in technologies such as video         
conferencing and integrated collaboration reduced travel and associated costs.  
Although Group headcount did not reduce as a whole, there were targeted         
headcount reductions where appropriate.                                         
This cost containment, coupled with the growth in gross profit, meant continued 
operating leverage for the Group, and a 0.9% expansion in the Group`s operating 
margin to 4.9% for the period. Operating profit increased by 25.4% to $194.4    
million.                                                                        
The share of results from associates increased to $7.8 million for the period   
(2008: $7.1 million). Interest and investment income was $8.1 million (2008:    
$17.5 million) mainly as a result of much reduced interest rates during the     
period, and finance costs were $29.9 million (2008: $31.0 million).             
Property revaluation and other gains and losses include a gain on revaluation   
of the investment portion of the Campus property asset of $4.5 million (2008:   
$8.5 million).                                                                  
The effective tax rate, excluding exceptional items, was 26.7% (2008: 25.9%).   
The Group recorded a $11.0 million exceptional tax credit (and a $1.5 million   
exceptional operating expense) flowing from the restructuring of the funding    
facility associated with the Campus land and buildings in South Africa.         
Earnings per share before exceptional items were 7.6 cents, compared to 7.4     
cents last year.                                                                
Trading and Operations                                                          
Revenue Analysis                                                                
The revenue in the table below is as reported, whereas the growth rates are     
calculated before eliminating intercompany revenue and adjusted for the impact  
of currency movements.                                                          
$ million            Systems Integration     Internet Solutions     Plessey     
Product                          1,894.6                      -           -     
Growth                           (10.6%)                      -           -     
Managed Services                   824.2                  255.0           -     
Growth                             19.3%                  27.9%           -     
Professional Services              484.5                      -       168.4     
Growth                              2.3%                      -      (0.7%)     
Total                            3,203.3                  255.0       168.4     
Growth                            (2.1%)                  27.9%      (0.7%)     
$ million                                          Express Data       Total     
Product                                                   344.8     2,239.4     
Growth                                                     7.6%      (7.5%)     
Managed Services                                              -     1,079.2     
Growth                                                        -       21.2%     
Professional Services                                       1.6       654.5     
Growth                                                    32.7%        1.6%     
Total                                                     346.4     3,973.1     
Growth                                                     7.6%        0.4%     
Systems Integration                                                             
Revenue Streams (SI)                                                            
Product revenues reduced by 10.6%, reflecting general caution in purchasing     
decisions as our clients elected to defer discretionary expenditure. The        
Americas were most severely impacted with product revenues down by 29.2%, as    
multinational corporation clients in general, and financial services industry   
clients in particular, reduced spend. Asia`s product revenues were similarly    
impacted, down by 23.7%.                                                        
Managed services grew by 19.3%. This excellent performance highlights the       
strength of our Uptime branded maintenance and support service, as well as our  
global focus on delivery excellence. Growth was supported by our clients` focus 
on rationalising their own sourcing strategies, including the aggregation of    
support partners (particularly on a multinational level) and in selectively     
out-tasking IT functions.                                                       
Professional services (PS) revenues grew by 2.3%. This was a pleasing           
performance, with growth coming despite the fact that some components of PS     
revenues are highly correlated to product revenues.                             
The change in mix in revenues in favour of higher margin managed services meant 
gross margin expansion and - combined with good cost containment described      
elsewhere - strong operating leverage for the SI business.                      
Revenue growth - Lines of Business (SI)                                         
Network Integration                                               -8%           
Converged Communications                                          +9%           
Microsoft Solutions                                              +28%           
Data Centre and Storage Solutions                                 -6%           
Customer Interactive Solutions                                   -15%           
Security Solutions                                                +5%           
In the largest line of business, Network Integration, revenues declined by 8%   
driven mainly by a reduction in Asian and North American product revenues as a  
result of exposure to multinational corporations and financial services         
clients. In Middle East and Africa and Australia however, product revenues      
performed well due to demand for performance optimisation, wireless and         
mobility services. Services revenues showed good growth overall, led by a       
strong performance from managed services and this ensured a robust gross profit 
performance for this line of business.                                          
Continuing strong demand for IP telephony and visual communications ensured     
growth of 9% in our Converged Communications line of business. Both product and 
services showed growth with managed services being the best performer as        
clients sought to outsource the management of the associated infrastructures to 
specialist providers.                                                           
The Microsoft Solutions line of business grew revenues by 28% or, excluding the 
impact of the Teksys acquisition in the UK, by 8%. Growth was supported by good 
license revenues in Australia and South Africa and solid demand for our         
consulting and deployment offerings in all regions as clients sought to exploit 
their existing investments in Microsoft technologies during times of budgetary  
cuts.                                                                           
Data Centre and Storage Solutions declined by 6%, largely due to much lower     
revenues in North America. Elsewhere, the business performed well, with strong  
services growth supporting gross profit expansion. The growth in these regions  
was driven mainly by ongoing demand for server virtualisation and increased     
demand for Cisco UCS solutions.                                                 
We experienced a 15% decline in our Customer Interactive Solutions line of      
business, as organisations worldwide delayed large capital expenditure          
projects, impacting demand for our call centre solutions. Nonetheless,          
Merchants grew revenues by benefiting from wins in South Africa during the      
year, and improved traction associated with its hosted call centre technology   
solutions in the UK.                                                            
Security Solutions revenues increased by 5%. While traditional network security 
products declined in sync with network product revenues, we saw good growth in  
advanced security revenues. This growth supports our focus on building a        
multi-vendor capability, positioning us well to support organisations looking   
to consolidate complex vendor relationships in the security environment.        
Internet Solutions (IS)                                                         
IS revenues grew by 27.9%, reflecting ongoing demand across the business`s      
range of services. Growth in internet access, in virtual private networks, in   
voice traffic (`Voice over IS`) and in hosting services was particularly        
strong. Gross margins remained under pressure in a very competitive             
environment, with the stronger US dollar also adding pressure to input costs.   
The business continued to focus on operational efficiencies - for example the   
centralisation of its client services centre. In January 2009, IS was awarded   
two telecommunications licences allowing it to self-provide telecommunications  
infrastructure services in competition with incumbent operators. IS can now, in 
circumstances where it makes commercial sense, build its own network. In        
response, IS has commenced rolling out some fibre access for its top clients.   
During the course of the year, IS invested in the new Seacom undersea cable     
which provides enhanced international bandwidth capacity to the continent,      
connecting South Africa, Mozambique, Tanzania, Uganda and Kenya to Europe via   
an undersea fibre optic system. IS acquired 16 STM1s from Seacom for $24.7      
million, of which $14.3 million was paid this year with the balance due over    
the next two years.                                                             
During the year, IS announced the acquisition of a 38.5% equity stake in Intra, 
a Mozambique based ISP, in partnership with Convergence Wireless Networks,      
providing an excellent base from which to deliver services to various           
landlocked East African countries. This acquisition will also enable IS to      
leverage its investment in the Seacom cable.                                    
Plessey                                                                         
Plessey had a difficult year, with flat revenues accompanied by some gross      
margin pressure.                                                                
Plessey`s primary client base is African telecommunications service providers   
and the global financial crisis led to a downturn in capital expenditure with   
network roll outs being delayed or cut back, and margins coming under pressure. 
This also led to a change in the way our clients are procuring, with network    
sharing, outsourcing and managed services becoming much more prevalent.         
Furthermore, merger and acquisition activity led to a reduction in spend by     
some of our clients during the period. However the medium term prospects for    
mobile infrastructure rollout in Africa remain firmly in place.                 
In South Africa, the deregulation in the telecommunications market led to an    
increase in demand for fibre deployment services. In anticipation of this       
deregulation, Plessey invested in its fibre rollout capability, entrenching its 
position as the premier African provider of end to end fibre deployment.        
Plessey was awarded the contract to lay the first route of the MTN/Neotel       
National Long Distance (NLD) fibre network from KwaZulu-Natal to Gauteng, a     
total of 592km.                                                                 
Express Data                                                                    
Express Data grew revenues by 7.6%. This growth, in the face of the effects on  
the Australian ICT sector of the economic slowdown, was achieved through market 
share growth, as well as the extension of Express Data`s product range through  
the addition of some new vendor lines. Despite competitive pressures and        
exchange rate volatility, the business managed to maintain gross margin levels  
through value differentiation, and managing its product and customer mix.       
Express Data`s position within the market was acknowledged during the year with 
various industry awards.                                                        
Regional Analysis                                                               
The revenue in the table below is as reported, whereas the growth rates are     
calculated before eliminating intercompany revenue and adjusted for the impact  
of currency movements.                                                          
$ million                    Americas        Asia     Australia      Europe     
2009                                                                            
Revenue                         528.2       605.6         846.1     1,002.0     
Growth %                      (22.4%)     (10.5%)          8.8%        3.5%     
Product                         377.1       353.8         644.7       577.6     
Growth %                      (29.2%)     (23.7%)          9.6%      (1.9%)     
Services                        151.1       251.8         201.4       424.4     
Growth %                         1.2%       18.5%          5.9%       11.6%     
Gross margin                    17.9%       22.1%         18.5%       20.8%     
Operating profit                  5.4        53.0          39.7        31.7     
Operating margin                 1.0%        8.7%          4.7%        3.2%     
2008                                                                            
Revenue                         686.4       719.6         974.1     1,120.6     
Product                         536.4      488.4*         731.4       676.6     
Services                        150.0      231.2*         242.7       444.0     
Gross margin                    16.8%       18.5%         18.5%       20.7%     
Operating profit                 19.6        44.2          40.4        21.9     
Operating margin                 2.9%        6.1%          4.1%        2.0%     
Middle East     Central                  
$ million                                  & Africa     & Other       Total     
2009                                                                            
Revenue                                       964.3        26.9     3,973.1     
Growth %                                      11.9%                    0.4%     
Product                                       266.7        19.5     2,239.4     
Growth %                                       0.6%                  (7.5%)     
Services                                      697.6         7.4     1,733.7     
Growth %                                      16.7%                   13.0%     
Gross margin                                  28.8%                   22.5%     
Operating profit                               84.5      (19.9)       194.4     
Operating margin                               8.8%                    4.9%     
2008                                                                            
Revenue                                     1,000.7         9.2     4,510.6     
Product                                       297.3         5.8     2,735.9     
Services                                      703.4         3.4     1,774.7     
Gross margin                                  28.4%                   21.6%     
Operating profit                               88.4      (32.3)       182.2     
Operating margin                               8.8%                    4.0%     
* Revenue of $36.6 million in the prior year has been reclassified from         
services to product.                                                            
Americas                                                                        
Revenues in the Americas declined by 22.4% and gross profit reduced by 17.6%.   
Very strong revenue performances from Brazil, Mexico and Canada could not       
compensate for a 27.4% revenue decline in the US, where product revenues were   
down by 34.5% as multinational and financial services clients scaled back on    
non-discretionary infrastructure spend. While professional services revenues in 
the Americas reduced by 10.6%, managed services revenues grew by 16.9% with     
good contract wins in Network Integration and Converged Communications.         
In the lines of business, Network Integration was most impacted by the reduced  
demand, while the Converged Communications and Microsoft Solutions recorded     
good growth, supported by the region`s infrastructure optimisation and          
integrated collaboration solutions, supported particularly by demand for video. 
Cost reduction programmes ensured that, despite the revenue pressures, the      
Americas generated a $5.4 million operating profit for the period.              
Asia                                                                            
Asian revenues declined by 10.5% for the year, with services growth of 18.5%    
unable to offset product declines of 23.7%, following challenging economic      
conditions in the region and lower product demand from multinational and        
financial services clients. Across the region, projects were deferred and       
decision makers delayed capital expenditure commitments.                        
Managed services posted very good growth, supported by market share gains in    
some territories and some important multi-year outsourcing deals. This meant    
that gross profit increased by 7.8% for the year.                               
Within the lines of business, Network Integration and Customer Interactive      
Solutions were the hardest hit by the reduced demand, while Microsoft Solutions 
and Data Centre Storage recorded solid growth.                                  
Datacraft implemented a rigorous cost reduction programme during the year, and  
this together with the trading performance, resulted in a strong expansion in   
operating margin to 8.7% and in operating profit, up 28.9% to $53.0 million for 
the period.                                                                     
Australia                                                                       
The Australia Systems Integration business had a very good year, with revenues  
up by 9.8% supported by good growth in all lines of business. The business      
benefited from the Federal Government stimulus package, and from market share   
gains on the back of ongoing consolidation in the Australian IT services        
industry.                                                                       
The investments made over the last 12 to 18 months in managed services          
delivered revenue growth as well as strong operational leverage. Managed        
services were up by 17.8%, supported by some good multi-year contracts as the   
market continued to move towards multisourcing as a preferred IT sourcing       
option. Professional services declined by 4.4%, impacted in particular by the   
termination of a Customer Interactive Solutions contract. During the period,    
the business took a majority shareholding in Bluefire, a company specialising   
in hosted infrastructure management, or Infrastructure as a Service (IaaS).     
This trading performance, together with good cost management, meant that the    
business, together with Express Data, grew operating profit for the year by     
23.6% to $39.7 million.                                                         
Europe                                                                          
In the face of challenging economic conditions, our European business recorded  
an excellent performance for the year, with revenue growth of 3.5%. Managed     
services were up by 18.0%, reflecting a focus on contract renewal and solutions 
delivery operational efficiencies for our clients. Product was down by 1.9%     
and professional services up by 1.3%.                                           
Focused cost saving initiatives bore fruit across the region. These initiatives 
included the adoption of workflow systems and integrated working practices, and 
the extensive use of our internal unified communications infrastructure and     
visual communications facilities.                                               
As a result, Europe`s operating profit expanded by 64.5% to $31.7 million, and  
operating margin increased to 3.2%.                                             
During the period, we acquired Teksys, a UK-based Microsoft solutions and       
services provider, which will support the region`s ability to provide Microsoft 
solutions on a pan-European basis.                                              
Middle East and Africa                                                          
The Middle East and Africa Systems Integration business had a very good year,   
with revenues up by 8.8%. Product revenues grew by 0.6 %, with declines in      
South Africa supported by growth in Emerging Africa. In South Africa, muted     
private sector demand (in particular the financial services and mining sectors) 
was offset by public sector demand for infrastructure investment generally and  
in particular in anticipation of the 2010 FIFA World Cup. Services revenues     
were up by 18.4%, supported in particular by very strong managed services.      
Within the lines of business, Network Integration, Converged Communications and 
Microsoft Solutions all recorded growth. Teamsource, Middle East and Africa`s   
outsourcing business, had an excellent year recording some significant contract 
wins and contract renewals during the year. The Advanced Infrastructure         
business, which offers cabling, data centre infrastructure, wireless            
connectivity, portable facilities and physical security solutions also recorded 
a very good performance, on the back of infrastructure roll out for the World   
Cup.                                                                            
Together with Plessey and Internet Solutions, the region grew operating profit  
by 12.9% to $84.5 million.                                                      
Central and Other                                                               
Costs                                                                           
Central management costs, net of central trading income, reduced from $47.6     
million to $35.2 million. This reflected several factors: firstly the benefits  
of local currency weakness, particularly the Rand in which a significant        
portion of the Group`s central costs are incurred; secondly reduced bonus       
provisions and other accruals at period end, and finally a sharp focus on cost  
management at Group level during the period. We continued to invest centrally   
in our core strategic initiatives, including in Lines of Business and in the    
development of the Group`s services offerings.                                  
Property                                                                        
The Campus Office Park, situated in Johannesburg, houses the Group`s head       
office operations, several of the Group`s South African operations, as well as  
a wide range of third party tenants. The Group occupies some 45% of the useable 
space and third party tenants the balance.                                      
Designed as a leading technology park, the Campus occupies 22 hectares of land  
and comprises 81,000m2 of Grade A+ offices and conference facilities.           
The Campus increased net rental income by 17.5% for the period to $15.3         
million, reflecting some growth in underlying rental rates, as well as the      
renewal of longer dated contracts at more favourable rates. While the facility  
experienced some vacancies during the year, the Campus was back to near         
capacity by period end.                                                         
The overall impact of the Campus on the Group income statement for the year was 
as follows:                                                                     
                                                                 $ million      
Rental income*                                                         15.3     
Revaluation of investment portion**                                     4.5     
Finance costs                                                        (21.8)     
Loss before tax                                                       (2.0)     
This impact does not take account of any growth in the valuation of the         
non-investment portion of the Campus, namely the 45% of the property utilised   
by the Group. Based on the valuation of the investment portion, this growth in  
value was $3.9 million and is not reflected in the income statement.            
* Disclosed in Other Operating Income                                           
** Disclosed in Property Revaluation and Other Gains and Losses                 
Share of Results of Associates                                                  
The share of results of associates was $7.8 million (2008: $7.1 million).       
Britehouse was the largest contributor with $4.1 million.                       
Interest Income and Finance Costs                                               
Interest and investment income was $8.1 million (2008: $17.5 million). The      
reduction was the result of much lower prevailing interest rates during the     
year, an increased proportion of the Group`s cash being centralised in US       
dollars as opposed to higher yielding currencies, as well as the payment in     
cash during the year for the purchase of the minority interest in Datacraft     
Asia.                                                                           
Total finance costs were $29.9 million (2008: $31.0 million), of which $21.8    
million (2008: $22.6 million) related to funding the Campus property in         
Johannesburg. The balance of the finance costs related to swap costs in respect 
of intercompany funding ($3.8 million), interest costs on vendor loans, and     
interest on bank overdrafts.                                                    
Property Revaluation and Other Gains and Losses                                 
Property revaluation and other gains and losses include a $4.5 million (2008:   
$8.5 million) gain on revaluation of the investment portion of the Campus       
property asset in South Africa, based on the Directors` assessment of fair      
value at 30 September 2009. The valuation was determined with reference to the  
budgeted rental income for 2010 and based on a yield of 9.5%.                   
Income Tax                                                                      
The Group`s effective rate of tax on profit before tax, excluding exceptional   
items, increased slightly to 26.7% (2008: 25.9%). This change reflects the      
impact of the lower contribution from the US for the period where the Group     
pays a lower rate of tax, offset by the beneficial impact of some prior year    
adjustments.                                                                    
During the year the Group, in conjunction with the lending banks and in         
agreement with the South African tax authorities (`SARS`), restructured the     
financing arrangement underpinning the Campus land and buildings in South       
Africa. SARS allowed Dimension Data a once off tax deduction of $44.7 million   
as part of the settlement which resulted in the Group reporting, as an          
exceptional gain, a deferred tax asset of $11.0 million during the period. The  
effect of the restructure was to replace the finance lease with secured bank    
loans. While this led to a change in the assessed tax position relating to the  
funding, there was no significant change to the reported asset and liability,   
nor any change to the underlying cash flows or reported finance costs.          
Minority Interests                                                              
The minority interest in the result for the period reduced to $10.2 million     
(2008: $22.6 million) as a result of the acquisition of the remaining minority  
shares in Datacraft Asia in November 2008.                                      
The bulk of the remaining interest relates to the Black Economic Empowerment    
consortium`s (`the Consortium`) 16.02% interest in the Group`s African          
operations, through its shares in Dimension Data Middle East and Africa (Pty)   
Limited (`DDMEA`). Based on the performance of DDMEA in 2009, with effect from 1
October 2009 a further estimated 2.02% vested to the Consortium, bringing their 
total interest to 18.04%.                                                       
Between 1 October 2009 and 30 September 2011, the Consortium has the option     
to sell (subject to the achievement of certain internal transformation          
objectives - as yet not achieved), and the Group has the option to acquire,     
any of its shares in DDMEA at fair value (as determined by an independent       
valuer). The Group would be entitled to settle the purchase price in either     
cash or Dimension Data Holdings plc shares.                                     
If neither option is exercised then the Consortium will continue to vest        
shares in DDMEA (subject to performance targets) until 30 September 2011        
whereafter the Consortium will have the option, subject to the Group`s          
pre-emptive right, to sell their shares subject to the Group`s approval of      
the purchaser.                                                                  
Exceptional Items                                                               
During 2009, the Group, in conjunction with the lending banks and in agreement  
with the South African taxation authorities (`SARS`) restructured the financing 
arrangement underpinning the Campus land and buildings in South Africa. In      
concluding the restructuring, the Group made payment to the lending banks of    
$1.5 million, which refunded certain rebates received in prior periods.         
Pursuant to the restructuring, SARS allowed Dimension Data a once off tax       
deduction of $44.7 million. This deduction, net of temporary differences raised 
previously on the structure, resulted in the recognition of a deferred tax      
asset to the Group of $11.0 million.                                            
Acquisitions and Disposals                                                      
During the period, the Group completed the acquisition of the remaining         
minority shares in Datacraft Asia Limited. In terms of the transaction,         
shareholders were offered $1.33 per share, at a total cost of $282.1 million.   
Goodwill on acquisition amounted to $183.8 million.                             
The Group concluded three other acquisitions, none of which was material. In    
Australia, we acquired Bluefire, a company specialising in outsourced           
infrastructure management. In the UK, we acquired Teksys, a company             
specialising in Microsoft solutions and services, and Internet Solutions        
acquired a 38.5% interest in Intra Lda, an Internet Services Provider (ISP)     
based in Mozambique.                                                            
Balance Sheet                                                                   
The Group retained a solid balance sheet position throughout the period,        
finishing the period with equity attributable to equity shareholders of the     
parent of $849.6 million, and cash, net of overdrafts, of $599.8 million. The   
retention of a strong cash position was and is expected to remain an important  
sign of strength and resilience to our global trading partners and clients,     
particularly in the current difficult economic conditions.                      
Minority interests reduced during the period from $138.2 million to $56.7       
million as a result of the acquisition of the outstanding minority shares in    
Datacraft Asia.                                                                 
Non-current assets of $767.7 million included investment property of $95.9      
million. This relates to the 55% of the Campus property asset in South Africa   
occupied by third party tenants (the balance of the Campus is included in       
property, plant and equipment). The Campus was revalued at the end of the       
period, resulting in a revaluation gain to the investment property portion      
through the income statement of $4.5 million.                                   
Non-current liabilities included bank loans which increased to $140.6 million   
mostly as a result of the termination of the Campus lease structure, and its    
replacement with secured bank loans. Obligations under finance leases reduced   
accordingly.                                                                    
Net current liabilities (current liabilities less current assets, excluding net 
cash) were $253.3 million (2008: $119.2 million).                               
Cash Flow                                                                       
Cash and cash equivalents at the end of the period were $599.8 million (2008:   
682.4 million).                                                                 
Cash generated from operations was $319.0 million (2008: $336.2 million),       
including cash generated from a reduction in working capital of $45.5 million   
(2008: $79.2 million). The Group`s working capital management remained strong   
for the period, with a slight increase in Trade Receivable days sales           
outstanding to 47 days (2008: 46 days) and an increase in Trade Payable days    
outstanding to 77 days (2008: 70 days). The Group managed to secure improved    
trading terms with some of its vendors and, despite the difficult economic      
conditions, experienced no material bad debts during the period. Inventory      
levels reduced, largely as a result of lower product volumes.                   
Net cash used in investing activities was $345.3 million, including $282.1      
million in respect of the acquisition of the minority interests in Datacraft    
Asia.                                                                           
Additions to PPE and Intangibles (Capex) and related depreciation and           
amortisation ($ million)                                                        
2009                                 Internet Solutions     Other     Total     
Capex                                              62.9      20.5      83.4     
Depreciation and Amortisation                      23.9      29.0      52.9     
2008                                                                            
Capex                                              46.1      45.5      91.6     
Depreciation and Amortisation                      25.4      34.2      59.6     
Capex amounted to $83.4 million (2008: $91.6 million). Internet Solutions       
invested $62.9 million during the period, up from $46.1 million in 2008. The    
increase related to a $24.7 million acquisition of international bandwidth in   
the form of 16 STM1s from Seacom, thereby securing undersea cable capacity off  
the east coast of Africa. Elsewhere, the Group`s capex reduced relative to the  
prior year, partly reflecting an emphasis on reducing discretionary spend, but  
also the fact that 2008 saw a relatively high investment in the Group`s GSOA    
services platform.                                                              
Dividend                                                                        
The Directors recommend the payment of a dividend of 1.9 US cents per share     
(2008: 1.7 US cents). Subject to shareholders` approval at the Annual General   
Meeting on Wednesday, 3 February 2010, the final dividend will be paid on       
Friday, 19 March 2010 to shareholders on the share register at the close of     
business on Friday, 19 February 2010.                                           
The dividend will be paid in sterling to shareholders on the UK register and in 
South African rand to shareholders on the South African register, converted     
from US dollars as at the close of business on Thursday, 4 February 2010.       
The following are the salient dates for the payment of the proposed dividend:   
Announcement of conversion rate                     Friday, 5 February 2010     
Last day to trade on the JSE                       Friday, 12 February 2010     
Date trading commences `ex`                                                     
the dividend on the JSE                            Monday, 15 February 2010     
Date trading commences `ex`                                                     
the dividend on the LSE                         Wednesday, 17 February 2010     
Record date on the JSE and LSE                     Friday, 19 February 2010     
Payment of dividend                                   Friday, 19 March 2010     
No transfers between the UK and South African registers may take place during   
the period Friday, 5 February 2010 and Friday, 19 February 2010 (both days      
inclusive). Shareholders on the South African register should note that, in     
accordance with the requirements of Strate, share certificates may not be       
dematerialised or rematerialised between Monday, 15 February 2010 and           
Friday, 19 February 2010 (both days inclusive).                                 
CAUTIONARY STATEMENT                                                            
This Preliminary Company Announcement (`PCA`) has been prepared solely to       
provide additional information to shareholders to assess the Group`s financial  
condition, results, strategies and operations. The PCA should not be relied on  
by any other party or for any other purpose.                                    
The PCA contains certain forward looking statements. These statements are made  
by the Directors in good faith based on the information available to them up to 
the time of their approval of this report and such statements should be treated 
with caution due to inherent uncertainties, including both economic and         
business risk factors, that could cause actual results or developments to       
differ materially from those expressed or implied by these forward looking      
statements.                                                                     
CONDENSED CONSOLIDATED INCOME STATEMENT                                         
For the year ended 30 September 2009                                            
                                                      2009            2008      
                                     Notes           $`000           $`000      
Revenue                                   2       3,973,078       4,510,640     
Cost of sales                                   (3,080,257)     (3,537,347)     
Gross profit                                        892,821         973,293     
Administrative, selling and                                                     
distribution expenses                             (699,928)       (791,079)     
Operating profit                                    192,893         182,214     
Share of results of associates                        7,814           7,113     
Interest and investment income                        8,105          17,516     
Finance costs                                      (29,915)        (31,025)     
Property revaluation and other gains                                            
and losses                                            4,895          13,194     
Profit before tax                                   183,792         189,012     
Tax                                       4        (38,422)        (47,973)     
Profit for the year                                 145,370         141,039     
Attributable to:                                                                
- Equity shareholders of the parent                 135,175         118,410     
- Minority shareholders                              10,195          22,629     
                                                   145,370         141,039      
Earnings per ordinary share:                       US cents        US cents     
- Basic                                   5             8.0             7.7     
- Diluted                                 5             7.7             7.3     
Proposed dividend per ordinary share                    1.9             1.7     
CONDENSED CONSOLIDATED BALANCE SHEET                                            
As at 30 September 2009                                                         
2009          2008      
                                         Notes         $`000         $`000      
Non-current assets                                                              
Property, plant and equipment                         190,231       170,560     
Investment property                                    95,911        81,208     
Goodwill                                              291,500        95,820     
Other intangible assets                                48,102        18,856     
Investments in associates                              42,509        34,426     
Other investments                                       4,133         3,602     
Deferred tax assets                                    47,730        31,862     
Trade and other receivables                   6        47,571        38,163     
                                                     767,687       474,497      
Current assets                                                                  
Inventories                                           169,013       181,885     
Trade and other receivables                   6     1,024,434     1,059,547     
Cash and cash equivalents                             601,129       686,499     
1,794,576     1,927,931      
TOTAL ASSETS                                        2,562,263     2,402,428     
Equity                                                                          
Equity attributable to equity                                                   
shareholders of the parent                            849,594       710,201     
Minority interests                                     56,653       138,211     
Total equity                                          906,247       848,412     
Non-current liabilities                                                         
Bank loans                                            140,553         3,841     
Other long term liabilities                            45,571        38,574     
Obligations under finance leases                       14,099       139,906     
Deferred tax liabilities                                1,021           715     
Provisions                                              6,678         6,186     
                                                     207,922       189,222      
Current liabilities                                                             
Trade and other payables                      7     1,417,224     1,347,113     
Bank loans                                             23,321         2,256     
Bank overdrafts                                         1,313         4,146     
Provisions                                              6,236        11,279     
                                                   1,448,094     1,364,794      
Total liabilities                                   1,656,016     1,554,016     
TOTAL EQUITY AND LIABILITIES                        2,562,263     2,402,428     
CONDENSED CONSOLIDATED CASH FLOW STATEMENT                                      
For the year ended 30 September 2009                                            
2009         2008      
                                                        $`000        $`000      
Cash flows from operating activities                                            
Operating profit                                       192,893      182,214     
Adjustments for:                                                                
Depreciation and amortisation                           52,927       59,595     
Movement in provisions                                     536          885     
Share-based payment expensed                            20,052       16,726     
Other non-cash items                                     7,179      (2,441)     
Operating cash flows before movements in working                                
capital                                                273,587      256,979     
Decrease in inventories                                 18,875        2,403     
Decrease/(increase) in trade and other receivables      46,915     (99,334)     
(Decrease)/increase in trade and other payables       (20,328)      176,140     
Cash generated from operations                         319,049      336,188     
Income taxes paid                                     (47,957)     (36,000)     
Interest paid                                         (28,977)     (26,638)     
Net cash from operating activities                     242,115      273,550     
Cash flows from investing activities                                            
Interest received                                        8,105       17,516     
Net investment in business interests and other                                  
investments                                          (278,994)      (4,785)     
Acquisition of property, plant and equipment, net of                            
proceeds on disposal                                  (49,269)     (77,797)     
Acquisition of intangibles, net of proceeds on                                  
disposal                                              (23,677)     (13,338)     
Treasury share buy back of own shares by a subsidiary        -      (1,169)     
Deferred consideration paid                            (1,488)      (2,654)     
Net cash used in investing activities                (345,323)     (82,227)     
Cash flows from financing activities                                            
Shares purchased by Employee Share Trust              (18,697)     (33,143)     
Proceeds on sale of shares by Employee Share Trust       3,847            -     
Share options exercised by employees of a subsidiary                            
company                                                (2,961)            -     
Proceeds on issue of new shares net of expenses          2,040      121,034     
Repayment of borrowings                               (21,564)     (21,755)     
New bank loans and finance leases raised                60,943       22,570     
Dividends paid to ordinary shareholders               (28,505)     (22,821)     
Dividends paid to minorities                             (159)      (9,655)     
Net cash (used in)/from financing activities           (5,056)       56,230     
Net movement in cash and cash equivalents            (108,264)      247,553     
Cash and cash equivalents at beginning of the year     682,353      455,758     
Exchange differences on cash and cash equivalents       25,727     (20,958)     
Cash and cash equivalents at end of the year           599,816      682,353     
Cash and cash equivalents is made up as follows:                                
Cash and cash equivalents                              601,129      686,499     
Bank overdrafts                                        (1,313)      (4,146)     
                                                      599,816      682,353      
CONDENSED CONSOLIDATED STATEMENT OF CHANGES IN EQUITY                           
For the year ended 30 September 2009                                            
                                    Share     Total other         Retained      
                              capital and       reserves*         earnings      
Premium                                       
                                    $`000           $`000            $`000      
1 October 2008                     304,790         222,884          182,527     
Profit for the period                    -               -          135,175     
Items recognised directly in                                                    
equity                              32,152          28,574         (56,508)     
Share incentive schemes                  -          17,451                -     
Deferred tax on share                                                           
incentive                                                                       
schemes                                  -           5,646            3,195     
Share option reserve utilised            -        (16,034)         (32,865)     
Currency adjustments                     -          33,079                -     
Dividends paid                           -               -         (28,505)     
Shares issued                        2,040               -                -     
Shares held in Employee Trust       30,112               -                -     
Changes in holdings of                                                          
subsidiaries                             -               -                -     
Vesting under BEE scheme                 -         (8,008)                -     
Losses on cash flow hedges                                                      
deferred in equity                       -         (5,378)                -     
Hedging losses capitalised               -           2,856                -     
Transfers to income statement            -           (289)                -     
Other                                    -             967             (49)     
Transfers                                -         (1,716)            1,716     
30 September 2009                  336,942         251,458          261,194     
                             Attributable        Minority     Total equity      
                                to equity        interest                       
                               holders of                                       
parent                                       
                                    $`000           $`000            $`000      
1 October 2008                     710,201         138,211          848,412     
Profit for the period              135,175          10,195          145,370     
Items recognised directly in                                                    
equity                               4,218        (91,753)         (87,535)     
Share incentive schemes             17,451               -           17,451     
Deferred tax on share                                                           
incentive                                                                       
schemes                              8,841               -            8,841     
Share option reserve utilised     (48,899)               -         (48,899)     
Currency adjustments                33,079         (1,388)           31,691     
Dividends paid                    (28,505)           (159)         (28,664)     
Shares issued                        2,040               -            2,040     
Shares held in Employee Trust       30,112               -           30,112     
Changes in holdings of                                                          
subsidiaries                             -        (98,278)         (98,278)     
Vesting under BEE scheme           (8,008)           8,008                -     
Losses on cash flow hedges                                                      
deferred in equity                 (5,378)               -          (5,378)     
Hedging losses capitalised           2,856               -            2,856     
Transfers to income statement        (289)               -            (289)     
Other                                  918              64              982     
Transfers                                -               -                -     
30 September 2009                  849,594          56,653          906,247     
* Other reserves principally comprise consolidation reserves arising prior to   
the unbundling of the underlying assets into the Company at the time of its LSE 
listing in 2000.                                                                
NOTES TO THE CONDENSED CONSOLIDATED FINANCIAL STATEMENTS                        
For the year ended 30 September 2009                                            
1. BASIS OF PREPARATION                                                         
The results for the year have been prepared on a basis consistent with the      
accounting policies set out in the Dimension Data Holdings plc Annual Report    
for the year ended 30 September 2008.                                           
The preparation of the financial statements in conformity with the Group`s      
accounting policies requires the Directors to make estimates and assumptions    
that affect the reported amounts of assets and liabilities, and disclosure of   
contingent assets and liabilities at the balance sheet date, and the reported   
amounts of revenue and expenses during the reported period. Whilst these        
estimates and assumptions are based on the Directors` best knowledge of the     
amount, events or actions, actual results may differ from those estimates.      
The financial information set out above does not constitute the Company`s       
statutory accounts for the years ended 30 September 2009 or 2008, but is        
derived from those accounts. Statutory accounts for 2008 have been delivered to 
the Registrar of Companies and those for 2009 will be delivered following the   
Company`s Annual General Meeting. The auditors, Deloitte LLP, have reported on  
those accounts; their reports were unqualified, did not draw attention to any   
matters by way of emphasis without qualifying their report and did not contain  
statements under Section 498(2) or (3) of the Companies Act 2006 or equivalent  
preceding legislation.                                                          
Whilst the financial information included in this preliminary announcement has  
been computed in accordance with IFRS as adopted by the European Union, this    
announcement does not itself contain sufficient information to comply with      
IFRS. The Company expects to publish full financial statements in December      
2009.                                                                           
The Group`s business activities, together with the factors likely to affect its 
future development, performance and position are set out in the Chief Executive 
Officer`s and Chief Financial Officer`s reviews. The financial position of the  
Group, its cash flows, liquidity position and borrowing facilities are          
described in the Chief Financial Officer`s review and in the financial          
statements and notes. The Directors believe that the Group is well placed to    
manage its business risks successfully. After making enquiries, the Directors   
have a reasonable expectation that the Group has adequate resources to continue 
to operate for the foreseeable future, despite the current uncertain economic   
environment. Accordingly, they continue to adopt the going concern basis of     
accounting in preparing the annual financial statements.                        
Exchange rates                                                                  
The following table reflects the average and period end exchange rates against  
the US dollar for South African rand, Australian dollar, Sterling and Euro:     
                                           2009                       2008      
                         Average     Period End     Average     Period End      
Australian dollar           1.382          1.136       1.098          1.251     
Euro                        0.735          0.682       0.659          0.699     
South African rand          8.828          7.388       7.518          8.290     
Sterling                    0.647          0.621       0.507          0.553     
2. SEGMENTAL ANALYSIS                                                           
Americas       Asia      Australia       Europe            
                        $`000      $`000          $`000        $`000            
2009                                                                            
Revenue                532,446    605,630        990,576    1,027,418           
Operating profit*        5,473     52,984         39,664       31,688           
2008                                                                            
Revenue                690,835    719,601      1,146,094    1,152,860           
Operating profit*       19,570     44,203         40,376       21,902           
Middle     Central &         Inter-                         
                    East &         other        Company                         
                    Africa                      revenue        Total            
                     $`000         $`000          $`000        $`000            
2009                                                                            
Revenue           1,062,916        34,255       (280,163)   3,973,078           
Operating profit*    84,458      (19,902)                     194,365           
2008                                                                            
Revenue           1,112,067      19,412         (330,229)   4,510,640           
Operating                                                                       
profit*              88,442     (32,279)                      182,214           
*Before exceptional items.                                                      
3. EXCEPTIONAL ITEMS                                                            
                                               Notes        2009      2008      
                                                           $`000     $`000      
Exceptional operating costs                                                     
Campus finance restructure                        (a)     (1,472)         -     
Total exceptional operating costs                         (1,472)         -     
Other exceptional gains                           (b)           -     4,064     
Exceptional tax                                                                 
Deferred tax credit                               (a)      10,976         -     
Total exceptional tax                                      10,976         -     
Exceptional items after tax                                 9,504     4,064     
Minorities` share                                         (1,647)         -     
Net exceptional income                                      7,857     4,064     
Reconciliation of reported amounts to                                           
adjusted amounts                                           2009        2008     
                                                         $`000       $`000      
Statutory operating profit                              192,893     182,214     
- Exceptional operating costs                             1,472           -     
Adjusted operating profit                               194,365     182,214     
Statutory attributable profit after tax                 135,175     118,410     
- Exceptional operating costs                             1,472           -     
- Other exceptional gains                                     -     (4,064)     
- Exceptional tax items                                (10,976)           -     
- Minorities` share                                       1,647           -     
Adjusted attributable profit after tax                  127,318     114,346     
(a) During 2009, the Group, in conjunction with the lending banks and in        
agreement with the South African taxation authorities (`SARS`) restructured the 
financing arrangement underpinning the Campus land and buildings in South       
Africa. In concluding the restructuring, the Group made payment to the lending  
banks of $1.5 million, which refunded certain rebates received in prior         
periods. Pursuant to the restructuring, SARS allowed Dimension Data a once off  
tax deduction of $44.7 million. This deduction, net of temporary differences    
raised previously on the structure, resulted in a deferred tax asset to the     
Group of $11.0 million.                                                         
(b) Profit on sale of the Group`s 92.3% interest in Automate to Britehouse.     
4. TAX                                                                          
2009        2008      
                                                         $`000       $`000      
Current tax - current period                             46,767      45,859     
Current tax - prior periods                             (5,560)       1,510     
Deferred tax - current period                             (614)       1,678     
Deferred tax - prior periods                            (2,171)     (1,074)     
Total tax expense                                        38,422      47,973     
This expense relates predominantly to tax jurisdictions outside of the United   
Kingdom.                                                                        
5. EARNINGS PER ORDINARY SHARE                                                  
                                                        2009          2008      
                                                        `000          `000      
Weighted average number of ordinary shares:                                     
- for basic earnings per share                      1,683,829     1,540,733     
- for diluted earnings per share                    1,758,284     1,616,202     
                                                       $`000         $`000      
Earnings for basic and diluted earnings per share     135,175       118,410     
Exceptional items                                     (7,857)       (4,064)     
Earnings before exceptional items                     127,318       114,346     
                                                    US cents      US cents      
Basic earnings per share                                  8.0           7.7     
Diluted earnings per share                                7.7           7.3     
Basic earnings per share before exceptional items         7.6           7.4     
Diluted earnings per share before exceptional items       7.2           7.1     
6. TRADE AND OTHER RECEIVABLES                                                  
                                                        2009          2008      
                                                       $`000         $`000      
Trade receivables                                     760,827       804,676     
Other receivables                                      70,318        84,835     
Prepayments and accrued income                        214,243       184,809     
Taxation authorities                                   26,617        23,390     
                                                   1,072,005     1,097,710      
Analysed as follows:                                                            
Long term portion                                      47,571        38,163     
Short term portion                                  1,024,434     1,059,547     
                                                   1,072,005     1,097,710      
7. TRADE AND OTHER PAYABLES                                                     
                                                        2009          2008      
                                                       $`000         $`000      
Trade payables                                        483,196       536,213     
Other payables                                        191,561       144,330     
Accruals                                              319,561       299,791     
Deferred income                                       299,833       231,004     
Deferred consideration                                      -         1,035     
Taxation authorities                                  123,073       134,740     
                                                   1,417,224     1,347,113      
8. ACQUISITIONS AND CHANGES IN HOLDINGS OF SUBSIDIARIES                         
Changes in holdings of subsidiaries                                             
As disclosed in Note 40 of the 2008 Annual Report, Dimension Data acquired the  
remaining 44.9% interest in Datacraft. On 6 November 2008 the Court sanctioned  
the scheme and the Datacraft shares were delisted on 11 November 2008,          
whereafter the cash consideration was settled.                                  
The total cost of the acquisition was $282.1 million, and was financed by cash, 
part of which was raised by an equity issuance. The goodwill on acquisition     
amounted to $183.8 million.                                                     
Transaction costs capitalised to the cost of the investment were $4.2 million.  
Acquisitions                                                                    
During the period, the Group made two small acquisitions of subsidiaries,       
Teksys (100%) and Bluefire (65%), for an aggregate consideration of $4.3        
million, and $5.1 million for the assumption of a shareholder`s loan. This      
resulted in $7.6 million being recognised as goodwill on acquisition. The net   
assets and liabilities for these acquisitions amounted to $1.2 million and $0.6 
million respectively. Teksys and Bluefire were acquired effective January 2009  
and October 2008 respectively.                                                  
None of the acquisitions had a material impact on the reported results and the  
balance sheet.                                                                  
9.RELATED-PARTY TRANSACTIONS                                                    
There were no changes during the period in the related party transactions       
described in the last Annual Report that could have a material effect on the    
financial position or performance of the Group.                                 
10. POST BALANCE SHEET EVENTS                                                   
Black Economic Empowerment (`BEE`) transaction                                  
In September 2004, Dimension Data Holdings plc finalised an equity shareholding 
transaction with a BEE consortium, which would result in the BEE consortium     
receiving a 25.01% interest in Dimension Data Middle East and Africa (Pty)      
Limited, (`DDMEA`) over a period of five and a half to seven years. The         
interest would vest based on the results of the South African business. The     
transaction also incorporated a Transformation Charter which outlined certain   
BEE objectives as outlined in the announcement on 1 September 2004.             
Between 1 October 2009 and 30 September 2011, the BEE Consortium has the        
option to sell (subject to the achievement of certain internal transformation   
objectives - as yet not achieved), and the Group has the option to acquire,     
any of its shares in DDMEA at fair value (as determined by an independent       
valuer). The Group would be entitled to settle the purchase price in either     
cash or Dimension Data Holdings plc shares.                                     
If neither option is exercised then the BEE Consortium will continue to vest    
shares in DDMEA (subject to performance targets) until 30 September 2011        
whereafter the Consortium will have the option, subject to the Group`s          
pre-emptive right, to sell their shares subject to the Group`s approval of      
the purchaser.                                                                  
11. JSE LIMITED REQUIREMENTS                                                    
Disclosure of headline earnings per share is a requirement for entities listed  
on the JSE Limited in South Africa and as a result, the Group has calculated    
and presented the headline earnings reconciliation below. Headline earnings are 
arrived at in terms of the guidance in Circular 3/2009 issued by the South      
African Institute of Chartered Accountants.                                     
2009          2008      
                                                        `000          `000      
Weighted average number of ordinary shares:                                     
- for headline earnings per share                   1,683,829     1,540,733     
- for diluted headline earnings per share           1,758,284     1,616,202     
                                                       $`000         $`000      
Earnings for basic and diluted earnings per share     135,175       118,410     
Adjustments for headline earnings                     (2,003)       (8,614)     
Headline earnings                                     133,172       109,796     
                                                    US cents      US cents      
Headline earnings per share                               7.9           7.1     
Diluted headline earnings per share                       7.6           6.8     
The adjustments for headline earnings include the revaluation of the Campus     
investment property of $4.5 million (2008: $8.5 million), profits and losses on 
the sale of subsidiaries and investments of $0.4 million (2008: $4.7 million)   
and the profit and loss on sale of property, plant and equipment and            
intangible assets of $0.3 million (2008: $1.6 million) and impairment of        
property, plant and equipment and intangible assets of $1.4 million             
(2008: nil), net of tax and minorities of $1.8 million (2008: $3.0 million).    
Enquiries:                                                                      
Dimension Data Holdings plc                                                     
Jeremy Ord, Chairman                                                            
Brett Dawson, Chief Executive Officer                                           
David Sherriffs, Chief Financial Officer                                        
Karen Cramer, Investor Relations (UK)                                           
Mobile: +(44) 793 202 0296                                                      
Office: +(44) 20 7651 7017                                                      
karen.cramer@uk.didata.com                                                      
Kevin Handelsman, Investor Relations (SA)                                       
Office: +(27) 11 575 3632                                                       
Mobile: +(27) 82 453 9945                                                       
kevin.handelsman@za.didata.com                                                  
Press enquiries:                                                                
Hilary King                                                                     
Global PR and Analyst Relations Manager                                         
Dimension Data Holdings plc                                                     
Mobile: +(27) 82 414 9623                                                       
Office: +(27) 11 575 6728                                                       
hilary.king@za.didata.com                                                       
Internet address: www.dimensiondata.com                                         
Sponsor:                                                                        
J.P. Morgan Equities Limited                                                    
Date: 18/11/2009 09:00:01 Produced by the JSE SENS Department.                  
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