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Mon 21 Feb 2011, 17:00 CLI - Clientele Limited - Summarised group results for the six months ended 31
CLI
CLI                                                                             
CLI - Clientele Limited - Summarised group results for the six months ended 31  
December 2010                                                                   
Clientele Limited                                                               
(Registration number 2007/023806/06)                                            
Share code: CLI?ISIN: ZAE000117438                                              
Summarised group results for the six months ended 31 December 2010              
-    Embedded Value Earnings increased by 33% from R234.1 million to R312.4     
million                                                                     
-    Return on Embedded Value of 34%                                            
-    Value of New Business increased by 14% from R189.8 million to R215.9       
    million                                                                     
-    Return on annualised average shareholders interest of 66%                  
-    Headline earnings per share increased by 12% from 23.76 cents              
    to 26.69 cents                                                              
Comments                                                                        
Introduction                                                                    
The six months to 31 December 2010 has been a period of strong production for   
Clientele`s traditional operations, which, together with a withdrawal experience
relatively close to expectation, tight control of expenses and improved         
investment returns have resulted in Clientele posting solid results.            
Operating Results                                                               
Group Embedded Value                                                            
The Group has experienced pleasing growth during the period under review and    
Group Embedded Value (EV) has increased from R1 859,2 million (after adjusting  
for dividends and related Secondary Tax on Companies (STC)) to R2 171,5 million 
at 31 December 2010. This reflects EV earnings of R312,4 million (2009: R234,1  
million), after taking into account once off economic and other adjustments (See
EV Earnings analysis) and translates into an annualised Return on EV (ROEV) of  
33.6% (2009: 29.8%). The Group`s VNB has increased by 14%, on the back of good  
production volumes, from R189,8 million for the comparative six month period to 
R215,9 million this period and New Business profit margins have remained healthy
at 23.8% (2009: 24.2%). Clientele Life`s strong increase in VNB this period was,
to an extent, countered by the decrease in VNB for Clientele Legal, as expanded 
on in the Segment results below.                                                
The main component of the withdrawal experience variance (negative R17,6 million
for the period) is a R11,8 million negative variance in respect of Clientele    
Legal which has experienced withdrawals higher than assumptions for its older   
policies. This also resulted in a change in assumptions for the EV calculation. 
Refer to the comment under Segment results below.                               
The Group has experienced good investment returns for the six months from its   
conservative investment portfolios as evidenced by the R21,3 million positive   
investment return variance on Adjusted Net Worth (ANW). A major contributor to  
the positive experience variance was the improved investment performance across 
most asset classes during the six months.                                       
The risk discount rate of 11.9% (2009: 13.25%) has been set in terms of current 
actuarial guidance and includes a conservative adjusted beta of 1, an equity    
risk premium of 3.5% and an additional risk margin of 1% to allow for some      
conservatism given the economic climate. The calculation is comprehensively     
explained and a sensitivity analysis is provided under the Group EV section of  
the results.                                                                    
Group Statement of Comprehensive Income                                         
Headline earnings for the Group of R86,3 million are 12% higher than the        
headline earnings of R76,9 million for the comparative period.                  
As a result, diluted headline earnings per share have increased by 12% to 26.54 
cents, up from 23.71 cents and the annualised return on average shareholders`   
interests amounted to 66% compared to 62% for the same period last year.        
Insurance premium revenue for the period is up by 8% from R502,8 million to     
R543,4 million and other income of R78,6 million, which mainly comprises annuity
fees from Clientele Life`s Independent Field Advertisers (IFAs), is 7% down on  
the comparable six month figure of R84,3 million.                               
Operating expenses for the period have increased by 9% over the comparable six  
month period which compares reasonably to the 8% increase in insurance premium  
revenue for the period.                                                         
As referred to in the 2010 Annual Report, Clientele adopts the conservative     
accounting practice of not recognising policies where the actuarial valuation   
results in an asset (negative reserve). This means that acquisition costs are   
expensed up front and profits in this regard are thus deferred over the life of 
the policy. The total value of negative reserves now amounts to R1,3 billion in 
comparison to R1,1 billion at 30 June 2010.                                     
Net insurance benefits and claims of R104,0 million have increased by 35% from  
R77,3 million for the same period last year. The majority of the increase is in 
respect of policyholders benefit payments in respect of unitised endowment      
contracts, many of which have now been held for 10 years or more.               
The increase in policyholder liabilities under insurance contracts of R108,2    
million (2009: R75,0 million) should be viewed in conjunction with the fair     
value adjustment to financial assets at fair value through profit and loss. A   
significant portion of the increase relates to the movement in the value of the 
policyholders` unitised market related investment portfolio, which is correlated
to investment returns for the period.                                           
Segment results                                                                 
SA Long term insurance - Clientele Life                                         
Clientele Life`s Long term insurance segment (The Life segment) remains the     
major contributor to overall Group performance. It accounts for 96% or R207,9   
million of the Group`s R215,9 million of VNB and generated R92,0 million net    
profit for the period which exceeds the Group`s net profit for the period of    
R82,1 million.                                                                  
The Life segment has experienced strong production for the period which together
with withdrawal experience close to assumptions (R6,7 million negative          
experience variance)and good investmentreturns has resulted in its VNB          
increasing from R161,5 million to R207,9 million, an increase of 29%.           
SA Investment contracts - Clientele Life                                        
In terms of International Financial Reporting Standards (IFRS), expenses in     
respect of the Group`s Investment contracts (Single Premium business) are       
expensed as and when incurred. The related revenue is however amortised over the
term of the contract (usually 60 months).                                       
The result is that with a growing book this operating segment usually reports a 
net loss for the period. This should be viewed in conjunction with the R29,5    
million (2009: R17,9 million) of deferred profits included in the Statement of  
Financial Position.                                                             
SA Short term insurance - Clientele General Insurance (Clientele Legal)         
Clientele Legal now has an EV of R199,8 million (2009: R152,8 million) and has  
recorded a R7,2 million net profit for the six months compared to the R0,6      
million net profit for the comparable period last year.                         
VNB of R17,3 million for the period is down 50% from R34,4 million for the same 
period last year. Withdrawal assumption changes (refer below) have had a R7     
million negative effect on the VNB variance for the period, when compared to    
last year, and lower production volumes relative to expenses have affected the  
VNB variance for the period by R9 million.                                      
Withdrawal experience in respect of older policies, which is being closely      
monitored, has been worse than assumption resulting in a negative R11,8 million 
withdrawal experience variance for the period.                                  
In Clientele Legal`s first years of operation it applied the Financial Services 
Board`s (FSB`s) general statutory percentage when determining its Incurred But  
Not Reported (IBNR)claims                                                       
provision.                                                                      
This provision has now been statistically determined by Clientele Legal`s       
independent actuaries and has been approved by the FSB.                         
The effect of this change in estimate of R3,3 million (net of tax) is reflected 
in the current year`s Statement of Comprehensive Income and in the Statement of 
Financial Position.                                                             
Despite some setbacks during the reporting period, Clientele Legal is now an    
established business in its own right and it is expected to make an important   
contribution to the overall Group performance into the future.                  
SA Loans - Clientele Loans                                                      
The personal loans business, of which Clientele owns 70%, operated in           
partnership with Direct Axis (SA) (Pty) Ltd., is progressing in line with       
expectations and in accordance with its conservative                            
credit assessment and lending approach. The gross advances book at 31 December  
2010 amounted to R74,3 million (2009: R27,2 million) and experience from the    
book is as expected.                                                            
Operating results are in line with forecasts and the attributable net loss for  
the period, after minorities share of losses, of R1,8 million (2009: R1,7       
million loss) has increased by R0,1 million.                                    
Impairments of advances of R4,4 million (2009: R2,3 million) are at expectation 
and are in line with the growing advances book.                                 
During the period loan funding of R30 million was raised from an external party 
associated with Direct Axis (Pty) Ltd, as reflected in the increase in Loans at 
amortised cost in the Statement of Financial Position as well as the cash flows 
from financing activities.                                                      
SA Mobile - Clientele Mobile                                                    
Clientele Mobile recorded its maiden net profit for the period of R0,4 million  
(2009: R0,2 million loss).                                                      
Nigeria - Long term brokerage (IFA Nigeria)                                     
The IFA Nigeria consolidated loss before tax for the period amounted to R14.9   
million and was in line with expectations. Production was also in line with     
expectations and a number of new collection methods are in the process of being 
tested, although premium collections and persistency remain the biggest         
challenges.                                                                     
By 31 December 2010, KC2008 Limited, Clientele`s Nigerian shareholder in IFA    
Nigeria, was required to exercise its option to retain its 25% shareholding.    
KC2008 has elected not to exercise its option and is therefore obliged to offer 
Clientele Life (Netherlands) Cooperative U.A., a 100% subsidiary of Clientele   
Limited, as many shares in the capital of IFA Nigeria as constitutes 10% of the 
entire issued share capital. Clientele Netherlands provided written notice on 31
January 2011 to accept the offer and will own 85% of IFA Nigeria effective from 
01 January 2011 for a nominal amount.                                           
As we have limited experience in respect of our Nigerian operation, the         
underlying assumptions that would be used for the Value of In-force and VNB     
numbers are not yet reliable. The Board has, as a result, followed the approach,
in determining the EV for IFA Nigeria, whereby the EV is equal to the Net Asset 
Value. This is the same approach as was used in 30 June 2010 results.           
Prospects                                                                       
We believe a firm foundation for future growth and value creation has been laid 
by improving production capacity and the further diversification of products in 
Clientele`s traditional Life Insurance business.                                
This is further enhanced by the value creation and improving performance of the 
Group`s new ventures in South Africa (Clientele Legal, Clientele Loans Direct   
and Clientele Mobile).                                                          
Whilst the Nigerian market offers considerable potential, it also has its       
challenges, particularly in the area of collections. Clientele will continue to 
monitor IFA Nigeria very closely.                                               
In conclusion, the Group will remain focused on creating value through its      
traditional business models and will add new businesses and products on a       
conservative basis going forward. New ventures will be strictly managed and     
monitored to ensure that the overall Group results remain favourably intact.    
By order of the Board                                                           
G Q Routledge            G J Soll                                               
Chairman                 Managing Director                                      
Johannesburg                                                                    
21 February 2011                                                                
UNAUDITED                                                                       
Condensed Group Statement of Comprehensive Income                               
                       Six months            %         Audited                  
ended                 Change    Year ended                
                      31 December                    30 June                    
(R`000`s)               2010        2009                 2010                   
Revenue                                                                         
Insurance premium       543 409     502 807    8         1 005 660              
revenue                                                                         
Reinsurance premiums    (27 192)    (20 587)             (42 755)               
Net insurance premiums  516 217     482 220    7         962 905                
Other income            78 643      84 254               160 025                
Interest income         9 840       6 813                15 141                 
Fair value adjustment   170 598     118 294    44        185 064                
to financial assets at                                                          
fair value through                                                              
profit or loss                                                                  
Net income              775 298     691 581    12        1 323 135              
Net insurance benefits  (104 038)   (77 294)   35        (169 434)              
and claims                                                                      
Increase in             (108 214)   (74 981)             (109 697)              
policyholder                                                                    
liabilities under                                                               
insurance contracts                                                             
Increase/(decrease) in  22 321      (13 387)             (15 568)               
reinsurance assets                                                              
Fair value adjustment   (60 407)    (48 602)   24        (98 705)               
to financial                                                                    
liabilities at fair                                                             
value through profit or                                                         
loss - investment                                                               
contracts                                                                       
Interest expense        (2 163)     (824)                (2 326)                
Impairment of advances  (4 387)     (2 299)              (5 608)                
Operating expenses      (379 202)   (346 744)  9         (674 438)              
Profit from operations  139 208     127 450    9         247 359                
Equity accounted        (15)        32                   23                     
earnings                                                                        
Profit before tax       139 193     127 482    9         247 382                
Tax+                    (57 108)    (56 416)             (98 923)               
Net profit for the      82 085      71 066     16        148 459                
period                                                                          
Attributable to:                                                                
Non-controlling                                                                 
interest                                                                        
- ordinary shareholders (4 490)     (5 999)              (11 280)               
Equity holders of the                                                           
Group                                                                           
- ordinary shareholders 86 575      77 065     12        159 739                
Net profit for the      82 085      71 066     16        148 459                
period                                                                          
Other comprehensive                                                             
income:                                                                         
Exchange differences on 1 105       (3 648)              (2 691)                
translating foreign                                                             
operations                                                                      
Gains on property                                        5 509                  
revaluation                                                                     
Income tax relating to                                   (1 345)                
gains on property                                                               
revaluation                                                                     
Other comprehensive                                                             
income for the period -                                                         
net of tax              1 105       (3 648)             1 473                   
Total comprehensive     83 190      67 418     23        149 932                
income for the period                                                           
Total comprehensive                                                             
income attributable to:                                                         
Non-controlling                                                                 
interest                                                                        
- ordinary shareholders (4 207)     (6 911)              (11 953)               
Equity holders of the                                                           
Group                                                                           
- ordinary shareholders 87 397      74 329     18        161 885                
Condensed Group Statement of Financial Position                                 
Six months              Audited                   
                             ended                   Year ended                 
                             31 December             30 June                    
(R`000`s)                      2010        2009         2010                    
Assets                                                                          
Intangible assets              33 802      45 784       37 036                  
Property and equipment         47 542      37 277       50 893                  
Owner-occupied properties      136 108     129 510      134 300                 
Investment in associates       357         381          372                     
Deferred tax                   25 637      16 167       22 367                  
Inventories                    905         2 192        1 412                   
Reinsurance assets             28 900      8 760        6 579                   
Financial assets held at fair  1 769 489   1 421 118    1 607 713               
value through profit or loss                                                    
Loans and receivables          99 463      53 673       65 814                  
including insurance                                                             
receivables                                                                     
Cash and cash equivalents      106 389     121 455      77 983                  
Total assets                   2 248 592   1 836 317    2 004 469               
Total equity and reserves      238 832     222 203      304 903                 
Liabilities                                                                     
Policyholder liabilities       802 060     659 008      693 725                 
underinsurance contracts                                                        
Financial liabilities -        951 866     741 225      811 979                 
investment contracts                                                            
- At fair value through profit 919 572     741 225      781 513                 
or loss                                                                         
- At amortised cost            32 294                   30 466                  
Financial liabilities - loans  52 582      14 342       14 790                  
at amortised cost                                                               
Finance leases                 586         964          778                     
Employee benefits              52 574      46 715       64 676                  
Accruals and payables          128 371     102 653      92 429                  
including insurance payables                                                    
Deferred tax                   16 073      11 688       16 483                  
Current tax                    5 648       37 519       4 706                   
Total liabilities              2 009 760   1 614 114    1 699 566               
Total equity and liabilities   2 248 592   1 836 317    2 004 469               
Tax+                                                                            
                              Six months              Audited                   
ended                                              
                             31 December                                        
                                                      Year ended                
                                                      30 June                   
(R`000`s)                      2010        2009         2010                    
SA Operations:                                                                  
Current and deferred tax       (40 583)    (36 450)     (80 315)                
Secondary tax on companies     (15 538)    (11 996)     (11 996)                
(STC)                                                                           
Capital gains tax              (987)                    (76)                    
(Under)/overprovision in prior             (600)        1 244                   
periods                                                                         
IFA Nigeria+                               (7 370)      (7 780)                 
Tax                            (57 108)    (56 416)     (98 923)                
The Individual Policyholder Fund has an estimated tax loss of                   
R1.60 billion (2009: R1.20 billion).                                            
+  In the six months to December 2009, the deferred tax asset of                
R7,4 million, previously raised in respect of IFA Nigeria`s net                 
loss since inception was reversed due to the uncertainty of                     
foreseeable future taxable profits. As a result, no deferred tax                
asset has been raised for the six months ended 31 December 2010.                
Reconciliation of Net Profit to Headline Earnings                               
                         Six months          %         Audited                  
                        ended               Change                              
31 December                                             
                                                       Year ended               
                                                       30 June                  
(R`000`s)                 2010      2009                 2010                   
Net profit for the period 86 575    77 065     12        159 739                
attributable to equity                                                          
holders of the Group                                                            
Less: Profit on disposal  (237)     (211)                (234)                  
of fixed assets                                                                 
Headline earnings         86 338    76 854     12        159 505                
Ratios per share                                                                
                         Six months          %         Audited                  
ended               Change                              
                        31 December                                             
                                                       Year ended               
                                                       30 June                  
2010        2009               2010                    
Headline earnings per     26.69       23.76    12        49.31                  
share(cents)                                                                    
Diluted headline earnings 26.54       23.71    12        49.10                  
per share (cents)                                                               
Earnings per share        26.76       23.82    12        49.38                  
(cents)                                                                         
Diluted earnings per      26.62       23.77    12        49.17                  
share (cents)                                                                   
Net asset value per share 73.82       68.69    7         94.25                  
(cents)                                                                         
Diluted net asset value   73.43       68.55    7         93.86                  
per share (cents)                                                               
Dividends per share cents 47.00       42.00    12        47.00                  
Weighted average ordinary 323 527     323 500            323 505                
shares (`000)                                                                   
Diluted average ordinary  325 261     324 169            324 857                
shares (`000)                                                                   
Notes to the results                                                            
The results have not been reviewed or audited by the Group`s auditors,          
PricewaterhouseCoopers. The increase in policyholderliabilities has been based  
on best estimates after providing for compulsory and discretionary margins and  
have been actuarially certified by QED Actuaries and Consultants (Pty) Ltd.     
Accounting policies                                                             
Statement of compliance                                                         
The accounting policies adopted for the purpose of the Group Financial          
statements comply with International Financial Reporting Standards (IFRS), the  
JSE Limited Listings Requirements and the Companies Act 1973 (Act 61 of 1973),  
as amended, and are consistent with those used in the Annual Financial          
statements for the year ended 30 June 2010. The results have been prepared in   
terms of IAS 34 (Interim Financial Reporting).                                  
The preparation of Financial statements in accordance with IFRS requires the use
of certain critical accounting estimates and judgement. The reported amounts in 
respect of the Group`s insurance contracts, employee benefits and unquoted      
financial instruments are affected by accounting estimates and judgement.       
There was no significant impact due to changes in previous assumptions used in  
deriving the amounts referred to above.                                         
Segment Information                                                             
The Group`s results are analysed across two geographical segments which are     
South Africa (SA) and Nigeria.                                                  
The Group`s main operating segments are Long term insurance, Investment         
contracts, Short term insurance, Loans business, Mobile business and Long term  
brokerage segments. Policies written are in respect of individuals.             
Condensed Group Statement of Cash Flows                                         
Six months             Audited                
                                 ended                                          
                                 31 December                                    
                                                         Year ended             
30 June                
(R`000`s)                          2010        2009        2010                 
Cash flows from operating          (3 278)     31 268      4 060                
activities                                                                      
Profit from operations adjusted    182 352     182 983     346 689              
for non cash items                                                              
Working capital changes            (58 365)    (43 939)    (48 562)             
Cash generated from operations     123 987     139 044     298 127              
after working capital changes                                                   
Separately disclosable items1      (20 818)    (24 020)    (43 263)             
Increase/(decrease) in financial   77 653      (23 533)    (5 916)              
liabilities2                                                                    
Net disposal/(acquisition) of      6 997       101 724     (25 459)             
investments3                                                                    
Interest received1                 15 505      20 177      32 992               
Dividends received1                5 314       3 843       10 271               
Dividends paid                     (152 071)   (135 870)   (135 870)            
Tax paid                           (59 845)    (50 097)    (126 822)            
Cash flows from investing          (7 838)     (20 808)    (37 427)             
activities                                                                      
Cash flows from financing          39 523      (1 638)     (1 283)              
activities                                                                      
Net increase/(decrease) in cash    28 407      8 822       (34 650)             
and cash equivalents                                                            
Cash and cash equivalents at       77 983      112 633     112 633              
beginning of the period                                                         
Cash and cash equivalents at end   106 390     121 455     77 983               
of the period                                                                   
1. Interest and dividends                                                       
2. Investment contracts                                                         
3. Investments in respect of insurance operations and investment                
contracts                                                                       
Segment Assets & Liabilities                                                    
                               Six months               Audited                 
                              ended                                             
                              31 December                                       
Year ended              
                                                        30 June                 
(R`000`s)                       2010         2009         2010                  
Assets                                                                          
SA - Long term insurance        1 198 507    1 021 100    1 119 300             
SA - Investment contracts       954 846      741 232      817 627               
SA - Short term insurance       59 362       40 489       54 166                
SA - Loans                      79 574       31 128       45 999                
SA - Mobile                     1 505        1 029        574                   
Nigeria - Long term brokerage   19 736       36 414       23 672                
Inter segment                   (64 938)     (35 075)     (56 869)              
Total Group Assets              2 248 592    1 836 317    2 004 469             
Liabilities                                                                     
SA - Long term insurance        976 656      831 123      843 590               
SA - Investment contracts       951 866      741 225      811 979               
SA - Short term insurance       18 213       16 556       19 584                
SA - Loans                      92 832       39 058       56 725                
SA - Mobile                     1 077        1 314        577                   
Nigeria - Long term brokerage   34 054       19 913       23 980                
Inter segment                   (64 938)     (35 075)     (56 869)              
Total Group Liabilities         2 009 760    1 614 114    1 699 566             
Segment Statements of Comprehensive Income                                      
(R`000`s)              SA - Long    SA -        SA -        SA -                
                     term         Investment  Short       Loans                 
insurance    contracts   Term                              
                                            Insurance                           
31 December 2010                                                                
Insurance premium       491 849                  51 560                         
revenue                                                                         
Reinsurance premiums    (27 192)                                                
Net insurance premiums  464 657                  51 560                         
Other income           66 589        3 759      4            2 789              
Interest Income        8 173                                 5 297              
Fair value adjustment  103 269       62 234      5 095                          
to financial assets                                                             
through profit or loss                                                          
Segment revenue         642 688      65 993      56 659      8 086              
Segment expenses and    (495 514)    (66 061)    (46 720)    (11 602)           
claims                                                                          
Net insurance benefits  (98 771)                 (5 267)                        
and claims                                                                      
(Increase)/decrease in  (111 497)                3 283                          
policyholder                                                                    
liabilities under                                                               
insurance contracts                                                             
Increase in            22 321                                                   
reinsurance assets                                                              
Fair value adjustment                (60 407)                                   
to financial                                                                    
liabilities at fair                                                             
value through profit                                                            
or loss                                                                         
Interest expense                     (1 827)                 (3 969)            
Impairment of advances                                       (4 387)            
Operating expenses      (307 567)    (3 827)     (44 736)    (3 246)            
                                                                                
Results from operating  147 174      (68)        9 939       (3 516)            
activities                                                                      
Equity accounted        (15)                                                    
earnings                                                                        
Profit/(loss) before    147 159      (68)        9 939       (3 516)            
tax                                                                             
Tax                     (55 161)     19          (2 783)     985                
Net profit/(loss) for   91 998       (49)        7 156       (2 531)            
the period                                                                      
Attributable to:                                                                
Non-controlling                                              (760)              
interest                                                                        
Equity holders of the   91 998       (49)        7 156       (1 771)            
Group                                                                           
31 December 2009                                                                
Insurance premium      469 521                  33 286                          
revenue                                                                         
Reinsurance premiums   (20 587)                                                 
Net insurance premiums 448 934                  33 286                          
Other income           75 086                               1 185               
Interest Income        4 994                    196         2 721               
Fair value adjustment  67 080       50 561      653                             
to financial assets                                                             
held at fair value                                                              
through profit or loss                                                          
Segment revenue        596 094      50 561      34 135      3 906               
Segment expenses and   (450 494)    (52 187)    (33 370)    (7 220)             
claims                                                                          
Net insurance benefits (76 831)                 (463)?                          
and claims                                                                      
Increase in            (69 908)                 (5 073)                         
policyholder                                                                    
liabilities under                                                               
insurance contracts                                                             
Decrease in            (13 387)                                                 
reinsurance assets                                                              
Fair value adjustment               (48 602)                                    
to financial                                                                    
liabilities at fair                                                             
value through profit                                                            
or loss                                                                         
Interest expense                                            (2 207)             
Impairment of advances                                      (2 299)             
Operating expenses     (290 368)    (3 585)     (27 834)?   (2 714)             

Results from operating 145 600      (1 626)     765         (3 314)             
activities                                                                      
Equity accounted       32                                                       
earnings                                                                        
Profit/(loss) before   145 632      (1 626)     765         (3 314)             
tax                                                                             
Tax                    (50 275)     455         (214)       929                 
Net profit/(loss) for  95 357       (1 171)     551         (2 385)             
the period                                                                      
Attributable to:                                                                
Non-controlling                                             (715)               
interest                                                                        
Equity holders of the  95 357       (1 171)     551         (1 670)             
Group                                                                           
Segment Statements of Comprehensive Income                                      
(R`000`s)              SA -         Nigeria -   Inter       Group               
                     Mobile       Long term   segment                           
                                 brokerage   (revenue)/                         
                                            expense                             
31 December 2010                                                                
Insurance premium                                            543 409            
revenue                                                                         
Reinsurance premiums                                         (27 192)           
Net insurance premiums                                       516 217            
Other income            1 991       4 488        (977)       78 643             
Interest Income         59           12          (3 701)    9 840               
Fair value adjustment                                       170 598             
to financial assets                                                             
through profit or loss                                                          
Segment revenue         2 050        4 500       (4 678)     775 298            
Segment expenses and    (1 450)      (19 421)    4 678       (636 090)          
claims                                                                          
Net insurance benefits                                       (104 038)          
and claims                                                                      
(Increase)/decrease in                                       (108 214)          
policyholder                                                                    
liabilities under                                                               
insurance contracts                                                             
Increase in                                                 22 321              
reinsurance assets                                                              
Fair value adjustment                                        (60 407)           
to financial                                                                    
liabilities at fair                                                             
value through profit                                                            
or loss                                                                         
Interest expense                     (68)        3 701       (2 163)            
Impairment of advances                                       (4 387)            
Operating expenses      (1 450)      (19 353)    977         (379 202)          
                                                                                
Results from operating  600          (14 921)                139 208            
activities                                                                      
Equity accounted                                             (15)               
earnings                                                                        
Profit/(loss) before    600          (14 921)                139 193            
tax                                                                             
Tax                     (168)                                (57 108)           
Net profit/(loss) for   432          (14 921)                82 085             
the period                                                                      
Attributable to:                                                                
Non-controlling                      (3 730)                 (4 490)            
interest                                                                        
Equity holders of the   432          (11 191)                86 575             
Group                                                                           
31 December 2009                                                                
Insurance premium                                           502 807             
revenue                                                                         
Reinsurance premiums                                        (20 587)            
Net insurance premiums                                      482 220             
Other income           760          6 610       613         84 254              
Interest Income        20           401         (1 519)     6 813               
Fair value adjustment                                       118 294             
to financial assets                                                             
held at fair value                                                              
through profit or loss                                                          
Segment revenue        780          7 011       (906)       691 581             
Segment expenses and   (991)        (20 775)    906         (564 131)           
claims                                                                          
Net insurance benefits                                      (77 294)            
and claims                                                                      
Increase in                                                 (74 981)            
policyholder                                                                    
liabilities under                                                               
insurance contracts                                                             
Decrease in                                                 (13 387)            
reinsurance assets                                                              
Fair value adjustment                                       (48 602)            
to financial                                                                    
liabilities at fair                                                             
value through profit                                                            
or loss                                                                         
Interest expense                    (136)       1 519       (824)               
Impairment of advances                                      (2 299)             
Operating expenses     (991)        (20 639)    (613)       (346 744)           
                                                                                
Results from operating (211)        (13 764)                127 450             
activities                                                                      
Equity accounted                                            32                  
earnings                                                                        
Profit/(loss) before   (211)        (13 764)                127 482             
tax                                                                             
Tax                    59           (7 370)                 (56 416)            
Net profit/(loss) for  (152)        (21 134)                71 066              
the period                                                                      
Attributable to:                                                                
Non-controlling                     (5 284)                 (5 999)             
interest                                                                        
Equity holders of the  (152)        (15 850)                77 065              
Group                                                                           
Condensed Group Statement of Changes in Equity                                  
(R`000`s)              Share        Share       Common      Sub-                
                     capital      premium     control     total                 
deficit                             
Balance as at 1 July   6 470        218 656     (220 273)   4 853               
2009                                                                            
Ordinary dividend                                                               
Total comprehensive                                                             
income                                                                          
- Net profit/(loss)                                                             
for the period                                                                  
- Other comprehensive                                                           
expense                                                                         
Transfer to                                                                     
contingency reserve                                                             
Shares issued                                                                   
SAR scheme allocated                                                            
Balance as at 31       6 470        218 656     (220 273)   4 853               
December 2009                                                                   
Balance as at 1        6 470        218 656     (220 273)   4 853               
January 2010                                                                    
Ordinary dividend                                                               
Total comprehensive                                                             
income                                                                          
- Net profit/(loss)                                                             
for the period                                                                  
- Other comprehensive                                                           
income                                                                          
Transfer to                                                                     
contingency reserve                                                             
Shares issued          1            201                     202                 
SAR scheme allocated                                                            
Transfer from shares                                                            
issued                                                                          
Balance as at 30 June  6 471        218 857     (220 273)   5 055               
2010                                                                            
Balance as at 1 July   6 471        218 857     (220 273)   5 055               
2010                                                                            
Ordinary dividend                                                               
Total comprehensive                                                             
income                                                                          
- Net profit/(loss)                                                             
for the period                                                                  
- Other comprehensive                                                           
income                                                                          
Transfer to                                                                     
contingency reserve                                                             
SAR scheme allocated                                                            
Balance as at 31       6 471        218 857     (220 273)   5 055               
December 2010                                                                   
Condensed Group Statement of Changes in Equity                                  
(R`000`s)              Retained     SAR         NDR:        NDR:                
                     earnings     scheme      Contin-     Foreign               
                                 reserve     gency       currency               
                                            Short term  translatio              
insurance   n                       
                                                       reserve                  
Balance as at 1 July   200 615      12 115      1 156       (7 428)             
2009                                                                            
Ordinary dividend      (135 870)                                                
Total comprehensive    77 065                               (2 736)             
income                                                                          
- Net profit/(loss)    77 065                                                   
for the period                                                                  
- Other comprehensive                                       (2 736)             
expense                                                                         
Transfer to             (3 399)                 3 399                           
contingency reserve                                                             
Shares issued                                                                   
SAR scheme allocated                2 697                                       
Balance as at 31       138 411      14 812      4 555       (10 164)            
December 2009                                                                   
Balance as at 1        138 411      14 812      4 555       (10 164)            
January 2010                                                                    
Ordinary dividend                                                               
Total comprehensive    82 674                               718                 
income                                                                          
- Net profit/(loss)    82 674                                                   
for the period                                                                  
- Other comprehensive                                       718                 
income                                                                          
Transfer to            (3 055)                  3 055                           
contingency reserve                                                             
Shares issued                                                                   
SAR scheme allocated                186                                         
Transfer from shares                (202)                                       
issued                                                                          
Balance as at 30 June  218 030      14 796      7 610       (9 446)             
2010                                                                            
Balance as at 1 July   218 030      14 796      7 610       (9 446)             
2010                                                                            
Ordinary dividend      (152 071)                                                
Total comprehensive    86 575                               829                 
income                                                                          
- Net profit/(loss)    86 575                                                   
for the period                                                                  
- Other comprehensive                                       829                 
income                                                                          
Transfer to            (1 778)                  1 778                           
contingency reserve                                                             
SAR scheme allocated                2 810                                       
Balance as at 31       150 756      17 606      9 388       (8 617)             
December 2010                                                                   
Condensed Group Statement of Changes in Equity                                  
(R`000`s)          NDR:      NDR:      Sub-       Non-       Total              
                 Changes   Revalua-  total      Control-                        
                 in        tion                ing                              
owner-                       interest                          
                 ship                                                           
Balance as at 1    45 326    22 663    279 300    8 658      287 958            
July 2009                                                                       
Ordinary dividend                      (135 870)             (135 870)          
Total                                  74 329     (6 911)    67 418             
comprehensive                                                                   
income                                                                          
- Net                                  77 065     (5 999)    71 066             
profit/(loss) for                                                               
the period                                                                      
-                                      (2 736)    (912)      (3 648)            
Other                                                                           
comprehensive                                                                   
expense                                                                         
Transfer to                                                                     
contingency                                                                     
reserve                                                                         
Shares issued                                                                   
SAR scheme                             2 697                 2 697              
allocated                                                                       
Balance as at 31   45 326    22 663    220 456    1 747      222 203            
December 2009                                                                   
Balance as at 1    45 326    22 663    220 456    1 747      222 203            
January 2010                                                                    
Ordinary dividend                                                               
Total                        4 164     87 556     (5 042)    82 514             
comprehensive                                                                   
income                                                                          
- Net                                  82 674     (5 281)    77 393             
profit/(loss) for                                                               
the period                                                                      
- Other                      4 164     4 882      239        5 121              
comprehensive                                                                   
income                                                                          
Transfer to                                                                     
contingency                                                                     
reserve                                                                         
Shares issued                          202                   202                
SAR scheme                             186                   186                
allocated                                                                       
Transfer from                          (202)                 (202)              
shares issued                                                                   
Balance as at 30   45 326    26 827    308 198    (3 295)    304 903            
June 2010                                                                       
Balance as at 1    45 326    26 827    308 198    (3 295)    304 903            
July 2010                                                                       
Ordinary dividend                      (152 071)             (152 071)          
Total                                  87 404     (4 214)    83 190             
comprehensive                                                                   
income                                                                          
- Net                                  86 575     (4 490)    82 085             
profit/(loss) for                                                               
the period                                                                      
-                                      829        276        1 105              
Other                                                                           
comprehensive                                                                   
income                                                                          
Transfer to                                                                     
contingency                                                                     
reserve                                                                         
SAR scheme                             2 810                 2 810              
allocated                                                                       
Balance as at 31   45 326    26 827    246 341    (7 509)    238 832            
December 2010                                                                   
Group Embedded Value                                                            
The Embedded Value (EV) represents an estimate of the value of the Group,       
exclusive of goodwill attributable to future new business. The EV comprises:    
-?the Free Surplus; plus,                                                       
-?the Required Capital identified to support the in-force business; plus,       
-?the Present Value of In-force business (PVIF); less,                          
-?the Cost of Required Capital (CoC).                                           
The PVIF business is the present value of future after tax profits arising from 
covered business in force as at 31 December 2010.                               
All material business written by the Group has been covered by EV Methodology as
outlined in Professional Guidance Note, PGN 107 of the Actuarial Society of     
South Africa, including:                                                        
-?all long-term insurance business regulated in terms of the Long Term Insurance
Act, 1998;                                                                      
-?annuity income arising from non-insurance contracts where EV Methodology has  
been used to determine future shareholder entitlements;                         
-?Legal insurance business where EV Methodology has been used to determine      
future shareholder entitlements; and                                            
-?Loans business where EV Methodology has been used to determine future         
shareholder entitlements.                                                       
As we have limited experience investigations in respect of our Nigerian         
operation, the underlying assumptions that would be used for the Value of In-   
force and Value of New Business (VNB) numbers are not yet reliable. The Board,  
in June 2010, decided to follow the approach of setting the EV for the Nigerian 
operation equal to the Net Asset Value. The 31 December 2009 numbers have been  
re-stated(*) to follow a similar approach.                                      
The EV calculations have been certified by the Group`s independent actuaries,   
QED Actuaries & Consultants (Pty) Ltd. The EV can be summarised as follows:     
                     Six months                                                 
                    ended                                                       
                    31 December                                                 
Year ended             
                                                         30 June                
(R`000`s)             2010         2009         2009        2010                
                                Re-stated*   Reported                           
Free surplus          90 724       108 988      108 988     179 637             
Required capital      133 730      102 579      102 579     116 429             
Adjusted Net Worth    224 454      211 567      211 567     296 066             
(ANW)of covered                                                                 
business                                                                        
CoC                   (39 705)     (33 069)     (33 069)    (38 166)            
PVIF                  1 986 753    1 615 889    1 628 791   1 768 859           
EV of covered         2 171 502    1 794 387    1 807 289   2 026 760           
business                                                                        
The ANW of covered business is defined as the excess value of all assets        
attributed to the covered business, but not required to back the liabilities of 
covered business. Free Surplus is the ANW less the Required Capital attributed  
to covered business.                                                            
Reconciliation of Total Equity to ANW                                           
                                 Six months                                     
                                ended                                           
31 December                                     
                                                        Year ended              
                                                        30 June                 
(R`000`s)                         2010        2009        2010                  
Total equity and reserves per the 238 832     222 203     304 903               
Statement of Financial Position                                                 
Removal of Deferred Profits and   15 816      8 849       12 377                
impact of compulsory margins on                                                 
investment business (net impact                                                 
after tax)                                                                      
Removing minority interests       7 526       (1 746)     3 295                 
Adjusting subsidiaries to Net     (8 044)     (4 556)     (6 266)               
Asset Value                                                                     
SAR scheme adjustment             (29 677)    (13 183)    (18 243)              
ANW                               224 454     211 567     296 066               
The CoC is the opportunity cost of having to hold the Required Capital of R133.7
million as at 31 December 2010. The Required Capital has been set at the greater
of the Statutory Termination Capital Adequacy Requirement and 1.25 times the    
Statutory Ordinary Capital Adequacy Requirement for the Life company plus the   
Required Capital for the Short Term company.                                    
The SAR scheme adjustment recognises the future dilution in EV, on a mark to    
market basis, as a result of the SAR scheme.                                    
Clientele Life`s Statutory Capital Adequacy Requirement (CAR) cover ratio at 31 
December 2010 was 2.20 times (30 June 2010: 3.03 times) on the statutory        
valuation basis.                                                                
EV per share                                                                    
                          Six months                                            
                         ended                                                  
31 December                                            
                                                        Year ended              
                                                        30 June                 
                          2010     2009        2009       2010                  
Re-stated*  Reported                           
EV per share (cents)       671.20   554.68      558.67     626.46               
Diluted EV per share       667.62   553.53      558.67     623.91               
(cents)                                                                         
Value of New Business                                                           
                          Six months                                            
                         ended                                                  
                         31 December                                            
Year ended              
                                                        30 June                 
(R`000`s)                  2010     2009        2009       2010                 
                                 Re-stated*  Reported                           
Total VNB                  215 947  189 845     190 308    353 127              
Present VNB premiums       906 849  786 035     803 267    1 503 558            
New Business profit margin 23.8%    24.2%       23.7%      23.5%                
The VNB (excluding any allowance for the Management Incentive scheme) represents
the present value of projected after tax profits at the point of sale on new    
covered business commencing during the period ended 31 December 2010 less the   
CoC pertaining to this business.                                                
The New Business profit margin is the VNB expressed as a percentage of the      
present value of future premiums (and other annuity fee income) pertaining to   
the same business.                                                              
Long term economic assumptions (South Africa)                                   
                                  Six months                                    
ended                                          
                                 31 December                                    
                                                        Year ended              
                                                        30 June                 
2010        2009       2010                   
Risk discount rate %               11.90       13.25      12.60                 
Overall investment return %        7.40        8.75       8.10                  
Expense inflation %                5.40        6.75       6.10                  
Corporate tax %                    28.00       28.00      28.00                 
The risk discount rate has been determined using a top-down weighted average    
cost of capital approach, with the equity return calculated using Capital Asset 
Pricing Model (CAPM) theory. In terms of current actuarial guidance, the risk   
discount rate has been set as the risk free rate plus a beta multiplied by the  
assumed equity risk premium. It has been assumed that the equity risk           
premium(i.e. the long term expected difference between equity returns and the   
risk free rate) is 3.5%. In addition, 24 months ago, the Board decided it       
prudent, in light of the prevailing economic conditions and the global financial
crisis, to add some additional conservatism to the EV calculation. This was     
achieved via the addition of an explicit 1% margin to the risk discount rate.   
This margin has been retained at this stage. The beta pertaining to the         
Clientele share price is relatively low, which is partially a consequence of the
relatively small free-float of shares. After careful consideration, the Board   
has opted, at this stage, to use a more conservative beta of 1 in the           
calculation of the risk discount rate.                                          
The resulting risk discount rate utilised for the South African business as at  
31 December 2010 was 11.90%.                                                    
Risk Discount Rate Sensitivities                                                
(R`000`s)                                  EV             VNB                   
Risk discount rate ?9.90%                  2 405 781      254 515               
Risk discount rate 10.90%                  2 281 138      234 679               
Risk discount rate 11.90%                  2 171 502      215 947               
Risk discount rate 12.60%                  2 102 478      205 968               
Risk discount rate 12.90%                  2 072 897      201 691               
Risk discount rate 13.25%                  2 042 093      196 841               
Risk discount rate 13.90%                  1 984 887      187 833               
Segment Information                                                             
The EV can be split between segments as follows:                                
(R`000`s)                ANW        PVIF         CoC        EV                  
31 December 2010                                                                
SA - Long term          212 090     1 812 587    (35 685)   1 988 991           
insurance                                                                       
SA - Short term         32 350      171 499      (4 019)    199 830             
insurance                                                                       
SA - Investment                     4 554                   4 554               
contracts                                                                       
SA - Loans              (9 295)     (1 888)                 (11 183)            
Nigeria - Long term     (10 691)                            (10 691)            
brokerage                                                                       
Total                   224 454     1 986 753    (39 705)   2 171 502           
Restated 31 December                                                            
2009*                                                                           
SA - Long term          185 365     1 478 700    (31 137)   1 632 928           
insurance                                                                       
SA - Short term         19 377      135 335      (1 932)    152 780             
insurance                                                                       
SA - Investment                     1 819                   1 819               
contracts                                                                       
SA - Loans              (5 551)     35                      (5 516)             
Nigeria - Long term     12 375                              12 375              
brokerage                                                                       
Total                   211 567     1 615 889    (33 069)   1 794 387           
Reported 31 December                                                            
2009                                                                            
SA - Long term          185 365     1 478 700    (31 137)   1 632 928           
insurance                                                                       
SA - Short term         19 377      135 335      (1 932)    152 780             
insurance                                                                       
SA - Investment                     1 819                   1 819               
contracts                                                                       
SA - Loans              (5 551)     35                      (5 516)             
Nigeria - Long term     12 375      12 902                  25 278              
brokerage                                                                       
Total                   211 567     1 628 791    (33 069)   1 807 289           
30 June 2010                                                                    
SA - Long term           276 907    1 584 474    (34 892)   1 826 489           
insurance                                                                       
SA - Short term         26 973      180 816      (3 274)    204 513             
insurance                                                                       
SA - Investment                     4 133                   4 133               
contracts                                                                       
SA - Loans              (7 527)     (564)                   (8 091)             
Nigeria - Long term     (286)                               (286)               
brokerage                                                                       
Total                   296 066     1 768 859    (38 166)   2 026 760           
The VNB can be split between segments as follows:                               
                           Six months                                           
                          ended                                                 
                          31 December                                           
Year ended             
                                                         30 June                
(R`000`s)                   2010      2009       2009       2010                
                                   Re-        Reported                          
stated*                                      
SA - Long term insurance    207 923   161 526    161 526    295 349             
SA - Short term insurance   17 250    34 372     34 372     72 408              
SA - Investment contracts   3 637     2 517      2 517      5 381               
SA - Loans                  (2 091)   (321)      (321)      (1 247)             
Nigeria - Long term         -                    463                            
brokerage                                                                       
SA - New venture costs      (10 772)  (8 248)    (8 248)    (18 764)            
Total                       215 947   189 845    190 308    353 127             
Embedded Value Earnings Analysis                                                
EV earnings (per PGN 107) comprises the change in EV for the period after       
adjusting for capital movements and dividends paid as they pertain to Clientele 
Limited.                                                                        
                        Six months ended 31 December 2010                       
(R`000`s)                ANW          PVIF        CoC       Total               
A: EV at the end of the  224 454      1 986 753  (39 705)   2 171 502           
period                                                                          
EV at the beginning of   296 066      1 768 859  (38 166)   2 026 760           
the period                                                                      
Dividends and STC        (167 609)                          (167 609)           
accrued or paid                                                                 
B: Adjusted EV at the    128 458      1 768 859  (38 166)   1 859 150           
beginning of the period                                                         
EV earnings (A - B)      95 996       217 893    (1 538)    312 352             
Impact of once-off       (1 768)      (66 862)   773        (67 857)            
economic assumption                                                             
changes                                                                         
SA - Short term                       10 009                10 009              
insurance: Impact of                                                            
fraud                                                                           
SA - Long term                        6 101                 6 101               
insurance: Impact of                                                            
fraud                                                                           
SA - Short term                       12 167                12 167              
insurance: Impact of                                                            
once-off system error                                                           
EV earnings before once- 94 228       179 309    (765)      272 772             
off items                                                                       
Return on EV excluding                                      29.3%               
once-off items (%)                                                              
Return on EV (%)                                            33.6%               
Components of EV                                                                
earnings                                                                        
VNB                      (99 564)     318 301    (2 791)    215 947             
Expected return on       -            106 000    (2 333)    103 667             
covered business                                                                
(unwinding of risk                                                              
discount rate)                                                                  
Expected profit transfer 204 190      (204 190)  -          -                   
Withdrawal experience    1 658        (21 301)   2 059      (17 584)            
variance                                                                        
Claims and reinsurance   (4 281)      (1 841)    -          (6 122)             
experience variance                                                             
Sundry experience        (3 404)      5 609      2 261      4 465               
variance                                                                        
Operating assumption and 2 182        (4 096)    8          (1 906)             
model changes                                                                   
Expected return on ANW   7 541        -          -          7 541               
SAR scheme dilution      (8 624)      -          -          (8 624)             
Goodwill and Medium Term (16 395)     (8 004)    -          (24 399)            
incentive schemes                                                               
Increase/(reduction) in  (10 406)     -          -          (10 406)            
Net Asset Value on                                                              
Nigerian operation                                                              
EV operating return      72 897       190 478    (796)      262 579             
Investment return        21 295       -          -          21 295              
variances on ANW                                                                
SA - Short term                       (10 009)              (10 009)            
insurance: Impact of                                                            
fraud#                                                                          
SA - Long term                        (6 101)               (6 101)             
insurance: Impact of                                                            
fraud#                                                                          
SA - Short term                       (12 167)              (12 167)            
insurance: Impact of                                                            
once-off system error#                                                          
Effect of economic       1 804        55 692     (742)      56 755              
assumption changes                                                              
EV earnings              95 996       217 893    (1 538)    312 352             
#Fraud was detected during the reporting period relating to policy sales in the 
last quarter of the 2010 financial year. Whilst the cash loss and impact on IFRS
earnings to the Group was negligible, it did result in a reduction of Group EV  
earnings for the period of R16,1 million. The related internal controls to      
prevent and detect sales related fraud will continue to be enhanced to mitigate 
the possibility of future fraud of this nature.                                 
In addition, a batch of Legal policies was erroneously reflected as active at 30
June 2010 due to a once-off system error which also resulted in a reduction of  
EV earnings for the period of R12,2 million.                                    
Sponsor:                                                                        
PricewaterhouseCoopers Corporate Finance (Proprietary) Limited                  
Registered office:                                                              
Clientele Office Park,                                                          
Cnr Rivonia and Alon Roads, Morningside,                                        
PO Box 1316, Rivonia 2128, South Africa                                         
Transfer secretaries:                                                           
Computershare Investor Services (Pty) Ltd,                                      
70 Marshall Street,                                                             
Johannesburg 2001, South Africa                                                 
PO Box 61051,Marshalltown 2107, South Africa                                    
Directors: G Q Routledge BA LLB (Chairman), G J Soll CA(SA) (Managing           
Director)*, A D T Enthoven BA, PhD (Political Science), P R Gwangwa BProc LLB,  
LLM, B A Stott CA(SA), I B Hume CA(SA), ACMA*, B Frodsham BCom*, B W Reekie     
BSc(Hons), FASSA*                                                               
Company secretary: W van Zyl CA(SA)     *Executive director                     
Date: 21/02/2011 17:00:01 Produced by the JSE SENS Department.                  
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