Not logged in
  Home   Markets   Shares   Funds   Portfolio   Toolbox   Charting   Alerts   Directory   
 Admin   

Mon 13 Jun 2011, 7:05 TKG - Telkom SA Limited - Telkom SA Limited Group Annual Results for the year
TKG
TKG                                                                             
TKG - Telkom SA Limited - Telkom SA Limited Group Annual Results for the year   
ended 31 March 2011                                                             
Telkom SA Limited                                                               
(Registration number 1991/005476/06)                                            
JSE share code: TKG                                                             
ISIN: ZAE000044897                                                              
Telkom SA Limited Group Annual Results for the year ended 31 March 2011         
Connecting human potential every second of the day                              
Telkom is one of Africa`s largest integrated communications companies, providing
integrated communications solutions to both enterprise and consumer customers.  
The information contained in this document is also available on Telkom`s        
investor relations website www.telkom.co.za/ir.                                 
Telkom SA Limited is listed on the JSE Limited. Information may be accessed on  
Reuters under the symbol TKGJ.J and on Bloomberg under the symbol TKG.SJ.       
Information contained on Reuters and Bloomberg is provided by a third party and 
is not incorporated by reference herein. Telkom has not approved or verified    
such information and does not accept any liability for the accuracy of such     
information.                                                                    
Special note regarding forward looking statements                               
Many of the statements included in this document, as well as oral statements    
that may be made by us or by officers, directors or employees acting on behalf  
of us, constitute or are based on forward looking statements.                   
All statements, other than statements of historical facts, including, among     
others, statements regarding our mobile and other strategies, future financial  
position and plans, objectives, capital expenditures, projected costs and       
anticipated cost savings and financing plans, as well as projected levels of    
growth in the communications market, are forward looking statements. Forward    
looking statements can generally be identified by the use of terminology such as
"may", "will", "should", "expect", "envisage", "intend", "plan", "project",     
"estimate", "anticipate", "believe", "hope", "can", "is designed to" or similar 
phrases, although the absence of such words does not necessarily mean that a    
statement is not forward looking. These forward looking statements involve a    
number of known and unknown risks, uncertainties and other factors that could   
cause our actual results and outcomes to be materially different from historical
results or from any future results expressed or implied by such forward looking 
statements. Among the factors that could cause our actual results or outcomes to
differ materially from our expectations including but not limited to those risks
identified in Telkom`s most recent annual report which are available on Telkom`s
website at www.telkom.co.za/ir.                                                 
We caution you not to place undue reliance on these forward looking statements. 
All written and oral forward looking statements attributable to us, or persons  
acting on our behalf, are qualified in their entirety by these cautionary       
statements. Moreover, unless we are required by law to update these statements, 
we will not necessarily update any of these statements after the date of this   
document, either to conform them to actual results or to changes in our         
expectations.                                                                   
Group salient features for the year ended 31 March 2011                         
- Normalised operating revenue down 5.2% to R33.4 billion.                      
- Voice revenue decreased 16.8% to R13.7 billion.                               
- Data revenue increased 7.7% to R10.7 billion.                                 
- ADSL subscribers increased 16.1% to 751,625.                                  
- Calling plan subscribers increased 9.5% to 783,193.                           
- Managed data network sites increased 2.8% to 34,163.                          
- Normalised operating expenses decreased 1.5% to R29.7 billion.                
- Normalised free cash flow decreased 36.8% to R3.5 billion.                    
- Normalised EBITDA margin decreased to 27.4% from 29.3%.                       
- Normalised headline earnings per share from continuing operations decreased by
35.2% to 444.9 cents.                                                           
- Normalised basic earnings per share decreased 29.9% to 448.1 cents per share. 
Normalised Group operating revenue from continuing operations decreased 5.2% to 
R33.4 billion, while EBITDA decreased 11.4% to R9.2 billion. The normalised     
Group EBITDA margin decreased to 27.4% as at 31 March 2011, compared to 29.3% at
31 March 2010, mainly due to mobile start-up costs and voluntary severance      
package expenses incurred.                                                      
Normalised headline earnings from continuing operations decreased 35.2% to 444.9
cents per share mainly as a result of the effect of the reduction in mobile     
termination rates, mobile business start-up costs and the voluntary severance   
package expenses incurred. Normalised basic earnings per share decreased 29.9%  
from 639.5 cents per share to 448.1 cents per share at 31 March 2011.           
1. OVERVIEW                                                                     
Johannesburg, South Africa - 13 June 2011, Telkom SA Limited (JSE: TKG) today   
announced Group annual results for the year ended 31 March 2011.                
Segment structure                                                               
The Group`s reporting segments are business units that are separately managed.  
The Group consist of three reportable segments.                                 
The Telkom South Africa segment provides fixed-line access and data             
communications services through Telkom South Africa. The Mobile segment provides
mobile voice services, data services and handsets sales through 8ta. These      
services were launched on 14 October 2010. The Multi-Links continuing operations
segment provides fixed-line and data communications services in Nigeria through 
our Multi-Links subsidiary.                                                     
Following the decision to exit the CDMA business in Nigeria, this portion of the
Multi-Links results are presented as discontinued operations.                   
The "other" category is a reconciling item which is split geographically between
International and South Africa. Telkom International category provides internet 
services outside South Africa, through the iWayAfrica subsidiary. The South     
African category includes Trudon Group, Swiftnet, Data Centre Operations and the
Group`s corporate centre.                                                       
The Data Centre Operations was shown as part of the Telkom South Africa segment 
in the March 2010 results as the information was still in the process of being  
split out. Although information is now available, the results of the Data Centre
Operations were moved to the other category as it does not meet the quantitative
thresholds for disclosure as a separate segment.                                
Statement by Nombulelo Moholi, Group Chief Executive Officer:                   
"The year under review has been tough with revenue declining 5.2% to R33.4      
billion. Competition, pricing pressures and regulatory intervention have all had
an impact on our revenue. The declines seen in our traditional fixed-line voice 
revenue are set to continue. Operating expenditure decreased 1.5% to R29.7      
billion despite the 10.3% growth in employee expenditure to R9.7 billion and    
mobile start-up expenditure of R1.2 billion. This decrease is largely as a      
result of the drop in termination rates payable to the other mobile operators.  
The years of investment in our network has allowed our data revenue to grow 7.7%
to R10.7 billion. This is a good achievement given the muted economic conditions
and intensifying competition.                                                   
These basic dynamics demand that we focus our efforts on those areas where we   
are growing and can differentiate from our competitors. The decision to exit the
Multi-Links CDMA business in Nigeria is but one of the key decisions taken in   
the past financial year. We have conducted an extensive review of our network to
ensure that any capital allocation is prefaced on customer requirements,        
commercial returns and the ability to differentiate. The restraint in our       
capital expenditure is visible in the 27.2% decline in Telkom SA`s capital      
expenditure to R2.8 billion. Capital expenditure going into the future will be  
aimed at growing our ability to service enterprise customers and other value    
clusters and providing far superior broadband speeds. It is about increased     
capacity and connectivity. We have to capitalise on Telkom`s strength - the     
network and relationships with business - to provide higher speeds and end to   
end reliability that cannot be matched by our competitors.                      
Our focus areas continue to be as follows:                                      
- Leadership and organisation - stable, quality management, the right structures
and enforcing accountability                                                    
- EBITDA and cash flow focus - challenge the status quo and demand innovation;  
drive revenue through our exclusive differentiators; continued commitment to    
cost efficiency; efficient capital allocation to drive revenue growth           
- 8ta - provide innovative packages that allow people to talk more and take     
advantage of the full range of telecommunication service that only an integrated
fixed and mobile operator can offer                                             
- Drive broadband - through convergence and bundling                            
- Africa - consolidate existing subsidiaries, exit the Multi-Links  business    
We were extremely pleased to have launched 8ta during the past financial year.  
It is an exciting venture for Telkom and provides an essential tool for         
providing customers with a differentiated service through our ability to provide
the full suite of communication tools. It has not been easy. The growth of our  
network and distribution channels has encountered delays. It is coming together 
though and we look forward to turning our network on and launching services into
the enterprise market during the coming year."                                  
Declaration of ordinary dividend                                                
The ordinary dividend has been calculated with reference to Telkom`s current and
expected future debt and cash flow levels. The level of dividend payments going 
forward will continue to be based on a number of factors, including the         
consideration of the financial results, capital and operating expenditure       
requirements, the Group`s debt level, interest coverage, internal cash flows,   
prospects and available growth opportunities.                                   
Ordinary dividend number 16 of 145 cents per share (2010: 125 cents) in respect 
of the financial year ended 31 March 2011 have been declared payable on Monday, 
11 July 2011 to shareholders recorded in the register of the company at close of
business on Friday, 8 July 2011.                                                
Holders of ordinary shares                                                      
Salient dates with regard to the ordinary dividend 2011                         
Last date to trade cum dividend                     Friday, 1 July 2011         
Shares trade ex dividend                            Monday, 4 July 2011         
Record date                                         Friday, 8 July 2011         
Payment date                                        Monday, 11 July 2011        
Share certificates may not be dematerialised or rematerialised between Monday, 4
July 2011 and Friday, 8 July 2011, both days inclusive.                         
On Monday, 11 July 2011, dividends due to holders of certificated securities on 
the South African register will either be transferred electronically to         
shareholders` bank accounts or, in absence of suitable mandates, dividend       
cheques will be posted to such shareholders.                                    
Dividends in respect of dematerialised shareholders will be credited to         
shareholders` accounts with their relevant CSDP or broker.                      
2. OPERATIONAL DATA                                                             
                                       Year ended 31 March                      
                                       2010       2011          %               
Telkom South Africa                                                             
ADSL subscribers1                       647,462    751,625       16.1           
Calling plan subscribers                715,221    783,193       9.5            
 Closer subscribers                    694,348    753,951       8.6             
Supreme call subscribers              20,873     29,242        40.1            
WiMAX subscribers                       2,979      3,199         7.4            
Internet all access subscribers2        511,535    543,316       6.2            
Fixed access lines (`000)3              4,273      4,152         (2.8)          
Postpaid - PSTN                       2,625      2,552         (2.8)           
 Postpaid - ISDN channels              784        772           (1.5)           
 Prepaid                               744        703           (5.5)           
 Payphones                             120        125           4.2             
Fixed-line penetration rate (%)         8.7        8.3           (4.6)          
Revenue per fixed access line (ZAR)     5,345      4,863         (9.0)          
Total fixed-line traffic (millions of   23,082     20,545        (11.0)         
minutes)                                                                        
Local                                 6,963      5,563         (20.1)          
 Long distance                         3,238      2,806         (13.3)          
 Fixed-to-mobile                       3,646      3,563         (2.3)           
 Fixed-to-fixed                        47         104           121.3           
International outgoing                595        468           (21.3)          
 International VoIP                    60         69            15.0            
 Subscription based calling plans      3,805      3,988         4.8             
 Interconnection                       4,728      3,984         (15.7)          
Domestic mobile interconnection     2,319      2,053         (11.5)          
   Domestic fixed interconnection      736        951           29.2            
   International interconnection       1,673      980           (41.4)          
Managed data network sites              33,226     34,163        2.8            
Telkom Company employees                23,247     22,884        (1.6)          
Fixed access lines per employee4        184        182           (1.1)          
Telkom Mobile                                                                   
Total subscribers                       -          1,199,596                    
Active subscribers5                     -          473,604       -              
 Prepaid                               -          440,775       -               
 Contract                              -          32,829        -               
Base stations constructed               -          970           -              
Employees6                              -          228           -              
ARPU5 (Rand)                            -          22.60         -              
Prepaid                                 -          15.86         -              
Contract                                -          238.57        -              
Multi-Links                                                                     
Active fixed-line subscribers           570        2,181         282.6          
Employees (including CDMA)              767        617           (19.6)         
 Permanent                             539        419           (22.3)          
Expatriate                            60         33            (45.0)          
 Temporary                             168        165           (1.8)           
Other International                                                             
iWayAfrica                                                                      
Active subscribers7                     35,384     25,184        (28.8)         
Employees7                              562        517           (8.0)          
Customer per employee7                  63         49            (22.2)         
Other South African                                                             
Trudon employees                        528        520           (1.5)          
Swiftnet employees                      135        107           (20.7)         
    1. Excludes Telkom internal lines and includes business, consumer,          
    corporate, government and wholesale customers.                              
2. Includes Telkom Internet ADSL, ISDN, WiMAX and dial-up subscribers.      
    3. Excludes Telkom internal lines.                                          
    4. Based on number of Telkom Company employees, excluding subsidiaries.     
    5. Based on a subscriber who has participated in a revenue generating       
activity within the last 90 days.                                           
    6. Included in Telkom Company employees.                                    
    7. Excluding UUNet joint venture partner`s subscribers and employees in     
    Kenya.                                                                      
3. OPERATIONAL OVERVIEW                                                         
The telecommunication market dynamics remain extremely challenging, particularly
for a fixed-line incumbent. Traditional voice revenue has been our mainstay     
allowing us to invest in extensive network and systems upgrades in order to     
facilitate the explosive demand for bandwidth and data services. Call           
termination rate reductions and aggressive pass through by competitors places   
Telkom at risk and demands aggressive price reduction. Current market experience
confirms this. Data growth however does not offset voice revenue reduction. In  
addition, there is a continued migration toward VoIP architectures. Customers   
are also increasingly adopting Unified Communication as a service which requires
IP connectivity.                                                                
In order to manage these conditions Telkom remains focused on ensuring its      
competitiveness in terms of pricing and product and service mix. We also        
continue to migrate our customers towards annuity-based packages and provide    
innovative bundled packages to our enterprise customers. Bundling voice and data
services is key to retaining our customers which is vital. However, the voice   
migration strategy has to be carefully paced in order not to decimate revenue.  
Following the launch of 8ta our focus into the future will be on offering fully 
converged products that marry mobile voice and data services with the quality   
and resilience of the fixed-line services to both the enterprise and residential
markets.                                                                        
Voice revenue                                                                   
Voice revenues declined 16.8% to R13,724 million as a result of lower minutes of
use and, to a lesser extent, lower tariffs. Telkom elected to pass 100% of the  
benefit of the drop in mobile termination rates from 125 cents per minute to 89 
cents per minute to its customers. Local voice revenue declined 11.5% to R2,836 
million, long distance voice revenue was down by 12.0% to R1,588 million, fixed 
to mobile revenue was down 19.7% to R5,181 million and international outgoing   
revenue declined 20.3% to R725 million. Our continued drive to convert customers
to annuity revenue streams saw revenue from subscription based calling plans    
grow 10.3% to R1,637 million. Voice annuity revenue, which includes line rental,
calling plans, customer premises equipment rental and value added services grew 
3.1% to R7.9 billion. Telkom Closer subscribers grew 8.6% to 753,951 and Supreme
Call subscribers grew 40.1% to 29,242.                                          
We continue to focus on improving customer churn, increasing customer loyalty   
and promoting the value offered by fixed-line converged services through many   
initiatives and new product launches such as Telkom Simple. Products of this    
nature have begun to slow down the rate of decline in the number of lines. We   
continue to offer volume based discounts, offering better value in exchange for 
extended contracts and migration to shared services.                            
Interconnection revenue                                                         
Interconnection revenue decreased 35.6% to R1,679 million reflecting the 34.4%  
decrease in mobile domestic interconnection revenue to R684 million, which      
includes fixed-to-mobile revenue (down 5.5% to R501 million) and international  
mobile outgoing revenue (down 64.3% to R183 million). The decline in fixed-to-  
mobile revenue has been mitigated with some traffic won back as a result of     
Telkom`s full pass through of the mobile terminate rate reduction on 1 March    
2010. The decline in mobile interconnection revenue is as a result of continuing
mobile substitution and the sharp decline in international mobile outgoing      
revenue is as a result of lower volumes and switching to alternate international
gateway providers. Fixed domestic interconnection revenue grew 43.9% to R328    
million as Neotel and VANS gained further traction. International               
interconnection revenue declined 50.1% to R667 million as switched hubbing      
revenue, which is very irregular and driven by exchange rates, decreased 71.4%  
to R236 million and international incoming revenue dropped 15.5% to R431        
million.                                                                        
Telkom has been successful in winning back some revenue lost to least cost      
routers and has also optimised interconnection routes resulting in lower        
settlement rates and higher retention on international outgoing calls.          
Telkom is pleased to have secured asymmetric mobile termination rates. Asymmetry
is positive for 8ta and may or may not be positive for Telkom`s fixed-line      
service depending on the level of pass through and traffic patterns.            
The mobile termination rate cut from 125 cents per minute to 89 cents per minute
effective from March 2010 impacted Telkom`s fixed-to-mobile voice revenue by    
R1,199 million. Telkom elected to pass through 100% of the benefit of the       
reduction to its customers. Payments to other operators decreased R1,025 million
resulting in a net loss for Telkom of R174 million. Telkom will continue to     
share some of the benefits of further mobile termination rate cuts with our     
customers.                                                                      
Broadband and data revenue                                                      
Total data revenue increased 7.7%% to R10,699 million despite significant price 
reductions. Data connectivity services revenue increased 4.5% to R5,324 million 
which includes the 18.1% increase in ADSL revenue to R1,631 million. Leased line
revenue increased 8.7% to R2,182 million. The growth in this line item is       
slowing down, which reflects the self-provisioning by mobile operators. Internet
access and related services revenue increased 5.5% to R1,816 million and managed
data network services revenue increased 20.2% to R1,242 million. Managed network
sites grew 2.8% to 34,163.                                                      
Telkom is facing competition on price for traditional data services. We continue
to maximise the benefit of our capacity and ability to provide quality and      
security and continue to invest in our network to provide customers with        
differentiated, innovative IP based converged services. We are working towards  
providing full communication and converged solutions, including mobility and    
data centre services that offer significant value. We anticipate launching      
mobile business services in the second half of the 2011 calendar year.          
ADSL subscribers increased 16.1% to 751,625 when compared to the 31 March 2010  
reporting period. Telkom`s share of net additions within the entire broadband   
market is declining as a result of the rapid growth in mobile broadband.        
Broadband does however remain a growth driver for Telkom. In order to capitalise
on this growth it is necessary for Telkom to invest significantly in shortening 
the local loop, additional fibre and Metro Ethernet. Fixed-line broadband needs 
to differentiate itself from mobile offerings through far higher speeds and     
quality. Research indicates that customers are prepared to pay more for higher  
value services. The next few years will see Telkom begin to offer its customers 
in selected areas all of the above.                                             
Telkom will continue to up-sell and cross-sell higher bandwidth converged       
products to both consumer and enterprise segments.                              
Operating expenses                                                              
Operating expenditure decreased 1.5% to R29,671 million. This was largely as a  
result of the reduction in payment to other operators of 26.2% to R5,584        
million. Employee expenses increased 10.3% to R9,745 million as a result of R739
million voluntary employee severance package expenses incurred and the 8.3%     
average annual salary increase. Selling, general and administrative expenses    
increased 5.2% to R5,706 million, service fees increased 7.2% to R2,891 million 
mainly due to electricity increases and operating leases grew 11.7% to R848     
million. Telkom`s start-up mobile business, 8ta, incurred operating expenses of 
R1,230 million.                                                                 
Telkom is firmly committed to reducing its cost base. This must be done in a    
manner that ensures sustainable, long term benefits. We have continued          
optimising staff vacancies through natural attrition and have been actively     
managing overtime and contractors spend in order to manage costs as far as      
possible. We launched voluntary severance packages for management employees with
186 employees electing to take advantage of the packages. In March 2011 we      
launched similar packages for bargaining unit employees. 1,830 employees took   
advantage of these packages. The total cost of voluntary severance packages was 
R739 million.                                                                   
Other initiatives focus on increasing revenue per customer, product and channel 
rationalisation, contact centre consolidation, better management of capitalised 
cost and capital work in progress and process optimisation throughout the       
business. Management is aware that cost reduction, no matter how difficult, is  
essential.                                                                      
8ta - Telkom`s mobile service                                                   
Telkom is at an inflection point with growth in traditional fixed-line voice    
revenues declining. We believe that there is a market opportunity in South      
Africa as mobile voice and especially mobile data are still experiencing growth.
Telkom has a competitive advantage by virtue of its existing business and       
customer base. A product range spanning both mobile and fixed value pools will  
assist Telkom to defend itself more effectively against competitors and to grow 
revenues. The mobile business is designed to also assist Telkom in addressing   
fixed-line cost challenges and to position Telkom more competitively in the     
market. To this end Telkom will undertake best endeavours to attain the market  
share required to achieve its required IRR.                                     
8ta was launched on 14 October 2010. At 31 March 2011 we had 1,199,596          
subscribers that have completed the RICA process.                               
At 31 March 2011 8ta branding had been completed at 20 Telkom Direct Stores and 
six new stand-alone 8ta flagship stores have been completed. We had 51,800      
airtime point of sales, 22,300 sim card point of sales and 398 contract point of
sales. 970 base stations had been constructed. As previously announced, we are  
working through an order to build a further 2,000 base stations.                
8ta`s approach is one of simplicity, quality, value and authenticity. Marketing 
has been aimed at creating brand awareness and affinity. Focus has now shifted  
on to communicating product benefits in key targeted segments within prepaid and
postpaid markets. These include consumer and enterprise.                        
We have experienced start-up challenges particularly in the case of our         
distribution channel and network build out. Completing complex integrated IT    
projects is taking longer than expected, delaying the launch of new products. It
is vital that these systems are flawless in order to provide our customers with 
high quality of service and truly innovative products. We are overcoming these  
issues and ironing out operational processes. To date, products and customer    
service have been well received.                                                
8ta achieved revenue of R81 million and an EBITDA loss of R1,103 million. As a  
result of our delayed launch and network and systems build out our guidance with
regard to break-even EBITDA is pushed out to the financial year ending 31 March 
2014.                                                                           
Cybernest                                                                       
Cybernest has been in operation for a year and a half and has gained            
considerable traction in the market. While the majority of the R1,240 million   
revenue achieved in the twelve months to 31 March 2011 is generated from Telkom,
non-Telkom revenue has increased 92.3% to R75 million. We are focusing our      
efforts on large customers with customised solutions and addressing smaller     
customers with packaged offers. Cybernest continues to optimise its network     
design to provide flexible solutions to high bandwidth client requirements. We  
continue with capacity increases, improving the network management and          
connectivity and increasing automation to improve productivity. We also continue
to build our sales team and build credibility with customers through our        
strategic partnerships with industry leaders. Our product portfolio is growing  
as we moved up the IT value chain and we are working closely with Telkom SA`s   
enterprise team to offer customers expanded products and services. We remain    
optimistic about the prospects for this business.                               
Trudon                                                                          
Trudon`s revenue increased by 4.8% to R1,167 million while EBITDA declined 1.3% 
to R551 million. Operating profit decreased 2.3% to R513 million.               
The core printed directories business has reached maturity in South Africa. To  
keep pace with the changes in the marketplace, Trudon is evolving from being a  
publisher of traditional print products to being a local search solutions       
provider. Print usage by subscribers has reduced and younger users access       
information primarily through internet and mobile channels, rather than printed 
white or yellow pages. Trudon has no choice but to follow this migration and    
build up its capabilities and capacity to offer these products. This move will  
require capital investment of R145 million over the following two financial     
years.                                                                          
iWayAfrica                                                                      
During the year under review iWay Africa saw a decline in revenues of 11.2% to  
R413 million. The consumer business suffered from the effects of new and cheaper
entrants into the market, specifically mobile operators and undersea cable      
operators. We expect to stop the declining margins and revenue trends in the    
next year by:                                                                   
- Completing the consolidation of Africa Online and MWEB Africa and rebranding  
it as a single operating unit named iWayAfrica.                                 
- Focusing on enterprise market and reducing consumer orientation.              
- Re-orienting sales staff focus and training to target enterprise market.      
- Completing the consolidation of distributors, technical and sales force.      
- Restructuring of sales staff remuneration.                                    
- Support of the SSA multinational enterprises expanding into Africa.           
The Group`s operating loss deteriorated significantly from the prior year to a  
loss of R87 million. This has primarily been driven by lower access revenues    
coupled with contracted bandwidth cost (specifically satellite) which could not 
be cancelled.                                                                   
To address customer churn, we are migrating some Satellite customers to our     
wireless platforms where available.                                             
iWayAfrica has been awarded the best VSAT operator of the year in Africa by the 
recent SatCom conference. We are leveraging on this reputation to strengthen our
market position in the enterprise market and to support position in the         
enterprise market and to support the South African multinational companies that 
are expanding into the rest of Africa.                                          
Multi-Links                                                                     
On 31 March 2011, Telkom and Visafone Communications Limited ("Visafone")       
entered into a legally binding agreement to sell Multi-Links` CDMA business to  
Visafone, subject to conditions precedent. Certain conditions precedent have not
been met and the transaction will not proceed.                                  
The Telkom board resolved on 10 June 2011 to stop all funding to Multi-Links    
Telecommunications Ltd.                                                         
Regulatory                                                                      
The two most pressing regulatory pressures currently are spectrum fees and local
loop unbundling. Telkom is committed to continually engage with ICASA for the   
benefit of both the industry and Telkom.                                        
Spectrum licence fees and access - ICASA introduced Administrative Incentive    
Pricing (AIP) of spectrum through Regulations on 27 August 2010. These          
Regulations set the various pricing formulae that will be used in future to     
determine spectrum fees payable by licensees. The main aim of the regulations is
to create incentives for spectrum users to optimise the effective and efficient 
use of the radio frequency spectrum, by incentivising the use of higher         
frequencies and in non-urban areas. The objective is to ensure that spectrum    
fees calculated through AIP reflect the market value of the radio frequency     
spectrum.                                                                       
Currently there is uncertainty regarding the implementation of the various      
formulae and data tables. Telkom and other industry players have formally       
requested further engagements with the Authority on the regulations. The        
indication from the Authority is that the implementation date of these          
regulations will be postponed. The implementation of these regulations has been 
postponed by ICASA to 1 April 2012 to allow ICASA to get the necessary systems  
in place to implement the new pricing formulae. Telkom is awaiting a formal     
communication by ICASA in this regard.                                          
The new proposed fee structure is expected to substantially increase the total  
spectrum fees payable by Telkom. Telkom is working on various options to reduce 
this amount using the incentive mechanisms built into the pricing formulae;     
however even after such optimisations, Telkom`s spectrum fees are still expected
to increase by a significant amount.                                            
Local Loop Unbundling - Local Loop Unbundling (LLU) in its original form is a   
regulatory mandated process that allows multiple telecommunications operators to
access and provide services over the last-mile copper infrastructure (i.e. from 
the local exchange to the customer premises) that is traditionally owned by the 
incumbent operator. The risk that LLU poses to Telkom`s profitability is        
dependent upon the form and details of implementation that will be imposed by   
ICASA, neither of which are known at this point in time. In addition, Telkom is 
not the same company it was when LLU was first considered and the market has    
changed significantly, particularly access technology. Telkom is of the view    
that any process which ICASA may follow to introduce LLU is likely to be        
undertaken on a legal basis which is not clearly defined in the EC Act. The     
process will thus be open to interpretation and possibly result in disputes.    
Telkom has analysed various LLU options, and will continue to engage with key   
stakeholders.                                                                   
Strategic direction                                                             
Telkom currently has neither the agility to seize market opportunities nor the  
ability to absorb competitive pressures ad infinitum. Therefore, a step change  
in the way we invest and operate this business is vital.                        
Firstly, we have to aggressively tackle the cost conundrum. Labour support is   
vital in this area. Secondly we need to grow our agility in order to increase   
our resilience. Operational agility means designing the right business          
structures and processes to spot and execute quickly on revenue and cost        
opportunities. Both are equally important. Then we need to identify the most    
important elements of our business in terms of profitability and growth and     
equip these areas with financial resources and our best skills.                 
This will take time and careful capital investment in our differentiators.      
Guidance                                                                        
Capital expenditure for the group is expected to range between 20% and 25% of   
revenue over the current financial year including the impact of our mobile      
investment.                                                                     
The targeted net debt to EBITDA is aimed at 1.4 times. In the short term we will
operate at lower levels pending the cash outflows associated with the mobile    
related capital expenditure.                                                    
4. FINANCIAL PERFORMANCE                                                        
The Telkom Group believes that normalised earnings more accurately reflect the  
Group`s operational performance.                                                
Unless otherwise indicated, the discussion below is based on normalised results,
excluding the items below, and is based on continuing operations.               
The statement of comprehensive income for the year ended 31 March 2011 has been 
adjusted to remove the effects of the impact of the Soccer World Cup contract   
entered into with the Department of Communications, the amortisation of the FIFA
brand intangible asset, the impairment of the net asset value of Multi-Links,   
fair value gain on the Vodacom shares held, STC on the special dividend declared
in June 2010 and a tax credit relating to the 2010 capital gains tax liability. 
The statement of comprehensive income for the year ended 31 March 2010 has been 
adjusted to remove the effects of the sale and unbundling of our 50% share in   
Vodacom, the profit on sale of Telkom Media, the impairment of the goodwill and 
net asset value of Multi-Links, the impact of the Soccer World Cup contract     
entered into with the Department of Communications and the amortisation of the  
FIFA brand intangible asset to enable year on year comparison.                  
The reported results for March 2010 have been restated for the effect of the    
CDMA business relating to Multi-Links being classified as a disposal Group held 
for sale.                                                                       
The impact of the items discussed above on Group earnings as reported is as     
follows:                                                                        
Reconciliation of normalised group statement of comprehensive income            
                                                 Effects of    Other            
 Continuing operations               Reported    Vodacom       unusual          
In ZAR millions                     March 2010  transaction   items            
 Operating revenue                   35,611      -             (398)(6)         
 Other income                        18,995      (18,535)(1)   (68)(7)          
 Operating expenses                  34,790      (951)         (3,703)          
Employee expenses                 9,785       (951)(2)      -                
   Payments to other operators       7,563       -             -                
   Selling, general and              5,780       -             (357)(6)         
 administrative expenses                                                        
Service fees                      2,696       -             -                
   Operating leases                  759         -             -                
   Depreciation, amortisation,       8,207       -             (3,346)(8)       
 impairment and write-offs                                                      
Results from operating activities   19,816      (17,584)      3,237            
 Investment income                   503         -             -                
 Gain on distribution of asset       25,688      (25,688)(3)   -                
 Finance charges and fair value      1,068       (15)          -                
movements                                                                      
 Interest                            1,143       -             -                
 Foreign exchange and fair value     (75)        (15)(4)       -                
 movement                                                                       
Profit before taxation              44,939      (43,257)      3,237            
 Taxation                            4,485       (2,751)(5)    (168)(9)         
 Profit from continuing operations   40,454      (40,506)      3,405            
 EBITDA                                                                         
EBITDA margin (%)                                                              
 Basic earnings per share -          7,994.4                                    
 continuing operations                                                          
 Headline earnings per share -       260.5                                      
continuing operations                                                          
 Rand/Naira exchange rate                                                       
 Closing rate at beginning of the                                               
 year                                                                           
Closing rate at end of the year                                                
 Year average rate (Source:                                                     
 Reuters)                                                                       
                                                               Other            
Continuing operations               Normalised  Reported      unusual          
 In ZAR millions                     March 2010  March 2011    items            
 Operating revenue                   35,213      33,454        (66)(6)          
 Other income                        392         541           -                
Operating expenses                  30,136      29,924        (253)            
   Employee expenses                 8,834       9,745         -                
   Payments to other operators       7,563       5,584         -                
   Selling, general and              5,423       5,772         (66)(6)          
administrative expenses                                                        
   Service fees                      2,696       2,891         -                
   Operating leases                  759         848           -                
   Depreciation, amortisation,       4,861       5,084         (187)(10)        
impairment and write-offs                                                      
 Results from operating activities   5,469       4,071         187              
 Investment income                   503         213           -                
 Gain on distribution of asset       -           -             -                
Finance charges and fair value      1,053       1,084         25               
 movements                                                                      
 Interest                            1,143       907           -                
 Foreign exchange and fair value     (90)        177           25(4)            
movement                                                                       
 Profit before taxation              4,919       3,200         162              
 Taxation                            1,566       985           (35)(11)         
 Profit from continuing operations   3,353       2,215         197              
EBITDA                              10,330                                     
 EBITDA margin (%)                   29.3                                       
 Basic earnings per share -          639.5       411.2                          
 continuing operations                                                          
Headline earnings per share -       686.7       434.2                          
 continuing operations                                                          
 Rand/Naira exchange rate                                                       
 Closing rate at beginning of the    N15.56                                     
year                                                                           
 Closing rate at end of the year     N20.58                                     
 Year average rate (Source:          N19.34                                     
 Reuters)                                                                       

 Continuing operations               Normalised  Variance                       
 In ZAR millions                     March 2011   %                             
 Operating revenue                   33,388      (5.2)                          
Other income                        541         38.0                           
 Operating expenses                  29,671      1.5                            
   Employee expenses                 9,745       (10.3)                         
   Payments to other operators       5,584       26.2                           
Selling, general and              5,706       (5.2)                          
 administrative expenses                                                        
   Service fees                      2,891       (7.2)                          
   Operating leases                  848         (11.7)                         
Depreciation, amortisation,       4,897       (0.7)                          
 impairment and write-offs                                                      
 Results from operating activities   4,258       (22.1)                         
 Investment income                   213         (57.7)                         
Gain on distribution of asset       -           -                              
 Finance charges and fair value      1,109       (5.3)                          
 movements                                                                      
 Interest                            907         20.6                           
Foreign exchange and fair value     202         (324.4)                        
 movement                                                                       
 Profit before taxation              3,362       (31.7)                         
 Taxation                            950         39.3                           
Profit from continuing operations   2,412       (28.1)                         
 EBITDA                              9,155       (11.4)                         
 EBITDA margin (%)                   27.4        (6.5)                          
 Basic earnings per share -          448.1       (29.9)                         
continuing operations                                                          
 Headline earnings per share -       444.9       (35.2)                         
 continuing operations                                                          
 Rand/Naira exchange rate                                                       
Closing rate at beginning of the    N20.58      32.3                           
 year                                                                           
 Closing rate at end of the year     N22.90      11.3                           
 Year average rate (Source:          N21.16      9.4                            
Reuters)                                                                       
(1) Profit on disposal of our 15% share in Vodacom.                             
(2) Compensation expense recognised in terms of IFRS2 relating to the amendment 
of the Telkom Conditional Share Plan.                                           
(3) Gain on distribution of our 35% share in Vodacom.                           
(4) Fair value (loss)/gain on the Vodacom shares held.                          
(5) Includes R1,353 million capital gains taxation on the sale of Vodacom, R977 
million secondary taxation on companies on the R19 special dividend and R421    
million reversal of the deferred taxation asset raised.                         
(6) Revenue and expenses recognised on the contract entered into with the       
Department of Communications.                                                   
(7) Profit on sale of Telkom Media.                                             
(8) Includes R3,266 million impairment of Multi-Links goodwill and R80 million  
amortisation of the FIFA brand intangible asset.                                
(9) Includes R135 million secondary taxation on companies on the R2.60 special  
dividend paid and R33 million reversal of the Swiftnet deferred taxation asset  
raised.                                                                         
(10) Includes R99 million impairment of Multi-Links assets, R47 million         
amortisation of the FIFA brand intangible asset and R41 million impairment of   
the iWay brand intangible asset.                                                
(11) Includes R90 million secondary taxation on companies on the R1.75 special  
dividend paid, R65 million taxation credit relating to the 2010 capital gains   
taxation liability and R10 million derecognition of the deferred taxation       
liability as a result of the impairment of the iWay brand.                      
NORMALISED GROUP OPERATING REVENUE                                              
                                      Year ended 31 March                       
In ZAR millions                        2010        2011       %                 
Telkom South Africa                    33,448      31,467     (5.9)             
Telkom Mobile                          -           81         -                 
Multi-Links                            70          151        115.7             
Other International                                                             
 iWayAfrica                           465         413        (11.2)             
Other South African                                                             
 Trudon                               1,114       1,167      4.8                
 Swiftnet                             111         127        14.4               
 Data Centre Operations               39          1,240      3,079.5            
Corporate centre                     91          83         (8.8)              
Eliminations                           (125)       (1,341)    972.8             
Total                                  35,213      33,388     (5.2)             
Group operating revenue decreased by 5.2% to R33,388 million (2010: R35,213     
million) in the year ended 31 March 2011. The decrease is mainly due to the 100%
pass through to customers of the reduction in mobile termination rates effective
from 1 March 2010, lower switched hubbing activities and lower traffic volumes. 
Data Centre Operations includes R1,165 million of revenue from Telkom SA in     
terms of the transfer pricing policy effective from 1 April 2010. This revenue  
is eliminated on consolidation.                                                 
Normalised Telkom South Africa operating revenue                                
                                      Year ended 31 March                       
In ZAR millions                        2010        2011       %                 
Subscriptions and connections          6,814       6,763      (0.7)             
Traffic                                13,893      12,045     (13.3)            
 Local                                3,205       2,836      (11.5)             
Long distance                        1,805       1,588      (12.0)             
 Fixed-to-mobile                      6,452       5,181      (19.7)             
 Fixed-to-fixed                       37          78         110.8              
 International outgoing               910         725        (20.3)             
Subscription based calling plans     1,484       1,637      10.3               
Interconnection                        2,608       1,679      (35.6)            
 Mobile                               1,043       684        (34.4)             
 Fixed                                228         328        43.9               
International                        1,337       667        (50.1)             
Data                                   9,930       10,699     7.7               
 Leased lines and other               7,922       8,517      7.5                
 Mobile leased facilities             2,008       2,182      8.7                
Other                                  203         281        38.4              
Total                                  33,448      31,467     (5.9)             
Operating revenue from the Telkom South Africa segment decreased by 5.9% to     
R31,467 million (2010: R33,448 million) primarily due to lower fixed-to-mobile  
traffic revenue and lower international and mobile interconnection revenue,     
partially offset by growth in data revenue.                                     
Subscription and connections revenue decreased slightly by 0.7% to R6,763       
million (2010: R6,814 million) largely as a result of a decrease in the number  
of postpaid and prepaid access lines.                                           
Traffic revenue decreased by 13.3% mainly due to a reduction in mobile          
termination rates and lower fixed-to-mobile volumes due to the increasing       
substitution of calls placed using mobile services rather than fixed-line       
services. This was partially offset by an increase in revenue from subscription 
based calling plans by 10.3% to R1,637 million primarily due to increased       
volumes as a result of a 9.5% increase in the number of subscribers to 783,193  
(2010: 715,221).                                                                
Interconnection revenue decreased by 35.6% to R1,679 million (2010: R2,608      
million) largely as a result of a decrease of 50.1% in international            
interconnection revenue and a 34.4% decrease in mobile interconnection revenue. 
International interconnection revenue decreased primarily due to lower volumes  
on switched hubbing. The decrease in mobile interconnection revenue is mainly as
a result of the decrease in mobile termination rates. Fixed interconnection     
revenue increased mainly due to increased volumes from Neotel, Sentech and VANS.
Data revenue increased 7.7% to R10,699 million (2010: R9,930 million) mainly due
to revenue generated by the 2010 Soccer World Cup, a growing demand for         
services, including ADSL, a 7.5% increase in revenue from leased line facilities
to mobile operators, growth in managed data network services and an increase in 
internet access and related services.                                           
NORMALISED GROUP OTHER INCOME                                                   
                                        Year ended 31 March                     
In ZAR millions                          2010        2011       %               
Telkom South Africa                      263         409        55.5            
Telkom Mobile                            -           -                          
Multi-Links                              3           1          (66.7)          
Other International                                                             
 iWay Africa                            18          15         (16.7)           
Telkom Management Services             -           8          -                
 Telkom International                   77          19         (75.3)           
Other South African                                                             
 Trudon                                 55          41         (25.5)           
Swiftnet                               6           6          -                
 Corporate centre                       395         150        (62.0)           
Eliminations                             (425)       (108)      (74.6)          
Total                                    392         541        38.0            
Other income includes profit on the disposal of investments, property, plant and
equipment and intangible assets as well as interest received from debtors and on
loans to subsidiaries. The increase is mainly due to profit on the sale of a    
portion of our right of use in the SAT-3 undersea cable, partially offset by    
lower interest received from debtors due to the lowering of the interest rate   
charged. Interest received from subsidiaries by the corporate centre was        
significantly lower for the year ended 31 March 2011 due to the impairment of   
the Multi-Links loans as well as part of the Multi-Links loan being interest    
free from 30 September 2009 onwards. Interest received from subsidiaries is     
eliminated on consolidation.                                                    
NORMALISED GROUP OPERATING EXPENSES                                             
                                        Year ended 31 March                     
In ZAR millions                          2010        2011       %               
Employee expenses                        8,834       9,745      (10.3)          
Payments to other operators              7,563       5,584      26.2            
Selling, general and administrative      5,423       5,706      (5.2)           
expenses                                                                        
Service fees                             2,696       2,891      (7.2)           
Operating leases                         759         848        (11.7)          
Depreciation, amortisation, impairments  4,861       4,897      (0.7)           
and write-offs                                                                  
Total                                    30,136      29,671     1.5             
Group operating expenses decreased by 1.5% to R29,671 million (2010: R30,136    
million) in the year ended 31 March 2011, primarily due to a decrease in        
payments to other operators partially offset by the expenditure incurred by the 
mobile business and an increase in employee expenses. The decrease in payments  
to other operators is mainly due to the reduction in mobile termination rates   
and lower international switched hubbing volumes in Telkom South Africa. The    
increase in employee expenses is primarily due to voluntary employee severance  
package expenses incurred of R739 million. Higher selling, general and          
administrative expenses are mainly attributable to the start-up of the Mobile   
business, offset by a decrease in maintenance and material expenses and lower   
licence fees in Telkom South Africa and a decrease in marketing fees in         
Corporate Centre. Service fees increased as a result of higher consulting fees  
paid mainly for the start-up of the mobile business and the exit of the CDMA    
business in Nigeria. Operating leases increased mainly as a result of an        
increase in vehicle leases.                                                     
Normalised operating expenditure contribution per segment                       
                                        Year ended 31 March                     
In ZAR millions                          2010        2011       %               
Telkom South Africa                      25,103      24,682     1.7             
Telkom Mobile                            45          1,230      -               
Multi-Links                              326         385        (18.1)          
Other International                                                             
iWay Africa                            510         515        (1.0)            
 Telkom International                   314         70         77.7             
 Telkom Management Services             14          36         (157.1)          
Other South African                                                             
Trudon                                 644         695        (7.9)            
 Swiftnet                               111         124        (11.7)           
 Data Centre Operations                 957         1,054      (10.1)           
 Corporate centre                       2,330       2,271      2.5              
Eliminations                             (218)       (1,391)    (538.1)         
Total                                    30,136      29,671     1.5             
The 1.5% decrease in group operating expenses was primarily driven by a decrease
in Telkom SA and Telkom International`s operating expenses partially offset by  
the inclusion of mobile operating expenditure in the current year. Telkom SA`s  
operating expenses decreased mainly as a result of the reduction in mobile      
termination rates partially offset by voluntary employee severance package      
expenses incurred. Also included in Telkom SA expenditure in the 2011 financial 
year is service fees paid to data centre operations in terms of the transfer    
pricing policy of R1,165 million that is eliminated on consolidation. Telkom    
international`s operating expenditure is lower mainly as a result of lower expat
fees incurred for Multi-Links.                                                  
Normalised Telkom South Africa operating expenditure (excluding mobile)         
                                        Year ended 31 March                     
In ZAR millions                          2010        2011       %               
Employee expenses                        7,109       7,977      (12.2)          
Salaries and wages                     5,604       5,909      (5.4)            
 Benefits                               2,059       1,851      10.1             
 Voluntary employee severance packages  -           650        -                
 Employee related expenses capitalised  (554)       (433)      21.8             
Payments to other network operators      7,443       5,193      30.2            
 Mobile network operators               4,847       3,704      23.6             
 International network operators        2,323       1,085      53.3             
 Fixed-line network operators           273         404        (48.0)           
Selling, general and administrative      3,610       3,443      4.6             
expenses                                                                        
 Materials and maintenance              2,035       1,843      9.4              
 Marketing                              273         377        (38.1)           
Bad debts                              357         361        (1.1)            
 Other                                  945         862        8.8              
Service fees                             2,214       3,333      (50.5)          
 Property management                    1,278       1,336      (4.5)            
Security and other                     936         954        (1.9)            
 Data Centre Operations transfer        -           1,043      -                
pricing                                                                         
Operating leases                         623         647        (3.9)           
Buildings                              158         164        (3.8)            
 Equipment                              55          31         43.6             
 Vehicles                               410         452        (10.2)           
Depreciation, amortisation, impairments  4,104       4,089      0.4             
and write-offs                                                                  
 Depreciation                           3,367       3,394      (0.8)            
 Amortisation                           480         525        (9.4)            
 Impairments and write-offs             257         170        33.9             
Total                                    25,103      24,682     1.7             
Telkom South Africa`s operating expenses, excluding mobile expenditure,         
decreased by 1.7% in the year ended 31 March 2011, to R24,682 million (2010:    
R25,103 million), primarily due to lower payments to international operators as 
a result of lower volumes on switched hubbing and lower payments to mobile      
operators due to the reduction in mobile termination rates, partially offset by 
the introduction of a transfer pricing policy from 1 April 2010 for services    
rendered by Cybernest of R1,165 million and voluntary employee severance package
expenses.                                                                       
Employee expenses increased by 12.2% in the year ended 31 March 2011, primarily 
due to voluntary employee severance package expenses incurred of R650 million   
incurred and higher salaries and wages as a result of average annual salary     
increases of 8.3% partially offset by lower headcount and Telkom Conditional    
Share Plan expenses included in the prior year.                                 
Payments to international network operators decreased 53.3% due to lower volumes
on switched hubbing and mobile international traffic. Payments to mobile        
operators decreased 23.6%, largely due to the reduction in mobile termination   
rates with effect from 1 March 2010. The decrease in mobile termination rates   
contributed to a R1,199 million decrease in fixed-to-mobile revenue and R1,025  
million to the decrease in payments to mobile operators.                        
Selling, general and administrative expenses decreased by 4.6% primarily as a   
result of lower materials and maintenance resulting from cost saving initiatives
and lower provision for licence fees due to lower gross profit generated from   
Electronic Communications Services and Electronic Communication Network         
Services, partially offset by higher marketing expenses mainly relating to the  
2010 Soccer World Cup.                                                          
Service fees increased by 50.5% primarily due to a R1,043 million intercompany  
charge by Cybernest for services performed as the transfer pricing policy was   
introduced on 1 April 2010. This cost is eliminated on consolidation.           
Vehicle leases increased as a result of inflation increases, partially offset by
a 4.1% reduction in the number of vehicles from 7,928 to 7,606.                 
Mobile operating expenses (part of Telkom South Africa operating expenses but   
excluded from above)                                                            
                                     Year ended 31 March                        
In ZAR millions                       2010         2011         %               
Employee expenses                     19           140          -               
Payments to other network operators   -            161          -               
Selling, general and administrative   21           769          -               
expenses                                                                        
Service fees                          3            87           -               
Operating leases                      2            27           -               
Depreciation, amortisation,           -            46           -               
impairments and write-offs                                                      
Total                                 45           1,230        -               
8ta employed 228 employees at 31 March 2011. Payments to other operators consist
mainly of payments to MTN in terms of the roaming agreement. Selling, general   
and administrative expenses relate mostly to network maintenance, cost of       
handsets sold and marketing expenses. Service fees relate to consultants        
assisting with the implementation of the business plan. Operating leases relate 
mostly to rental of buildings.                                                  
NORMALISED EBITDA PER SEGMENT                                                   
                                     Year ended 31 March                        
In ZAR millions                       2010         2011         %               
Telkom South Africa                   12,712       11,283       (11.2)          
EBITDA margin (%)                     38.0         35.9                         
Telkom Mobile                         (45.0)       (1,103.0)    -               
EBITDA margin (%)                     -            (1,361.7)                    
Multi-Links                           (139)        (213)        (53.2)          
EBITDA margin (%)                     (198.6)      (141.1)                      
Other International                   (211)        (116)        45.0            
EBITDA margin (%)                     (45.4)       (28.1)                       
Other South African                   (1,685)      (646)        61.7            
EBITDA margin (%)                     (124.4)      (24.7)                       
Eliminations                          (302)        (50)         83.4            
Total                                 10,330       9,155        (11.4)          
INVESTMENT INCOME                                                               
Investment income consists of interest received on short-term investments and   
bank accounts. Investment income decreased by 57.7% to R213 million (2010: R503 
million), largely as a result of lower cash balances and short term deposits.   
NORMALISED FINANCE CHARGES AND FAIR VALUE MOVEMENTS                             
Finance charges include interest paid on local and foreign borrowings, amortised
discounts on bonds and commercial paper bills, fair value gains and losses on   
financial instruments and foreign exchange gains and losses on foreign currency 
denominated transactions and balances.                                          
Finance charges and fair value movements increased by 5.3% to R1,109 million    
(2010: R1,053 million) in the year ended 31 March 2011. The increase was mainly 
as a result of foreign exchange and fair value losses of R202 million (2010: R90
million gain) due to lower investment growth in assets held by the cell captive 
compared to 2010 and the revaluation of the Telcordia provision on settlement of
this liability. This was partly offset by a 20.6% decrease in interest expense  
to R907 million (2010: R1,143 million) as a result of 14.2% decrease in the     
Group`s interest bearing debt to R8,355 million (2010: R9,737 million) and lower
prevailing interest rates.                                                      
NORMALISED TAXATION                                                             
The consolidated taxation expense from continuing operations decreased to R950  
million (2010: R1,566 million) due to lower profit levels and taxation          
concessions. The consolidated effective taxation rate for the year ended 31     
March 2011 was 28.3% (2010: 31.8%).                                             
CONSOLIDATED STATEMENT OF FINANCIAL POSITION                                    
The Group`s financial position remains strong. Net debt, after financial assets 
and liabilities, from continuing operations decreased by 3.9% to R4,907 million 
from R4,723 million as at 31 March 2010 resulting in a net debt to EBITDA ratio 
of 0.5 times at 31 March 2011. On 31 March 2011, the Group had cash balances of 
R1,773 million (2010: R3,793 million). The proceeds retained from the Vodacom   
transaction contributed to the higher balances as at 31 March 2010.             
The decrease in cash is mainly attributable to the mobile expansion capital and 
operational expenditure, the settlement of the Telcordia dispute (approximately 
R608 million) and the repayment of private placing debt instruments with a      
nominal value of R1,780 million on maturity and the dividend payment of R3 per  
share.                                                                          
NORMALISED FREE CASH FLOW                                                       
                                        Year ended 31 March                     
In ZAR millions                          2010        2011      %                
Cash generated from operations           8,063       6,778     (15.9)           
Add back: Capital gains taxation on      1,353       -         -                
Vodacom transaction                                                             
Add back: STC on R19 dividend            977         -         -                
Add back: STC on special dividend        135         90        (33.3)           
Add back: Payment to Telcordia           -           608       -                
Add back: Voluntary severance package    -           147       -                
expenditure                                                                     
Less: Saving from voluntary severance    -           (97)      -                
packages                                                                        
Less: Cash flows from investing          (5,021)     (4,045)   (19.4)           
activities excluding Vodacom proceeds                                           
and investment in cell captive.                                                 
Normalised free cash flow                5,507       3,481     (36.8)           
Excluding the effects of the R608 million payment to Telcordia regarding the    
supplier dispute, STC on the special dividend and voluntary severance packages  
the Group`s free cash flow decreased 36.8% to R3,481 million from R5,507 million
as at 31 March 2010.                                                            
GROUP CAPITAL EXPENDITURE                                                       
Group capital expenditure which includes spend on intangible assets, decreased  
by 11.4% to R4,763 million (2010: R5,377 million) and represents 14.3% of group 
revenue.                                                                        
                                        Year ended 31 March                     
In ZAR millions                          2010        2011      %                
Telkom South Africa                      3,892       2,835     (27.2)           
Telkom Mobile                            181         1,475     714.9            
Multi-Links                              1,036       223       (78.5)           
Other International                                                             
 iWay Africa                            49          11        (77.6)            
Telkom International                   1           -         -                 
Other South African                                                             
 Trudon                                 42          53        26.2              
 Swiftnet                               22          16        (27.3)            
Data Centre Operations                 97          107       10.3              
Corporate centre                         57          44        (22.8)           
Total                                    5,377       4,764     (11.4)           
The decrease in capital expenditure was mainly driven by a decrease in the      
capital expenditure of Multi-Links as a result of the decision to exit the CDMA 
business, partially offset by an increase in mobile capital expenditure.        
Telkom South Africa capital expenditure                                         
                                        Year ended 31 March                     
In ZAR millions                          2010        2011      %                
Baseline                                 2,380       1,736     (27.1)           
Network evolution                        654         550       (15.9)           
Sustainment                              58          101       74.1             
Effectiveness and efficiency             402         155       (61.4)           
Support                                  381         265       (30.4)           
Regulatory and other                     17          28        64.7             
Total                                    3,892       2,835     (27.2)           
Telkom South Africa`s capital expenditure, which includes spending on intangible
assets, decreased by 27.2% to R2,835 million (2010: R3,892 million) and         
represents 9.0% of Telkom South Africa`s revenue (2010: 11.6%).                 
Baseline capital expenditure of R1,736 million (2010: R2,380 million) was       
largely for the deployment of technologies to support the growing data services 
business (including the ADSL footprint), links to the mobile cellular operators 
and expenditure for access line deployment in selected high growth commercial   
and business areas. The lower expenditure for the period can be attributed to a 
more measured approach to the rollout of infrastructure to meet short-term      
demand and revenue generating services.                                         
Expenditure on network evolution of R550 million (2010: R654 million) was mainly
to continue with the submarine cable projects to address international growth   
expected during the next decade and to provide next generation voice            
infrastructure on the national switching layer to relieve identified legacy     
capacity requirements.                                                          
The sustainment category expenditure of R101 million (2010: R58 million) was    
largely for the replacement of obsolete batteries and direct-current power      
systems.                                                                        
Telkom continues to focus on its operations support systems with current        
emphasis on provisioning and fulfilment, assurance and customer care and        
hardware technology upgrades on the enterprise networks. During the year ended  
31 March 2011, R155 million (2010: R402 million) was spent on the implementation
of several systems.                                                             
The support capital expenditure of R265 million (2010: R381 million) is mainly  
for provision of new buildings and building extensions in support of network    
growth and for the development and upgrading of existing equipment buildings,   
including the associated AC power and air conditioning.                         
The expenditure on regulatory requirements of R28 million (2010: R17 million) is
primarily for a system to store and manage customer identification documentation
and for the initial phase of the Number Portability project.                    
Audit opinion                                                                   
The consolidated annual financial statements, from which these provisional      
condensed consolidated financial statements have been derived, have been audited
by the Company`s auditors, Ernst & Young Inc. Their unqualified audit opinion is
available for inspection at the Company`s registered office.                    
Condensed consolidated provisional statement of comprehensive income            
for the year ended 31 March 2011                                                
                                                 Restated*                      
                                                 2010        2011               
                                        Notes    Rm          Rm                 
Continuing operations                                                           
Total revenue                            4        36,474      34,026            
Operating revenue                                 35,611      33,454            
Other income                             5        18,995      541               
Operating expenses                                34,790      29,924            
Employee expenses                        6.1      9,785       9,745             
Payments to other operators              6.2      7,563       5,584             
Selling, general and administrative               5,780       5,772             
expenses                                                                        
Service fees                                      2,696       2,891             
Operating leases                                  759         848               
Depreciation, amortisation, impairment   6.3      8,207       5,084             
and write-offs                                                                  
Results from operating activities                 19,816      4,071             
Investment income                                 503         213               
Gain on distribution of assets           5        25,688      -                 
Finance charges and fair value           7        1,068       1,084             
movements                                                                       
Interest                                          1,143       907               
Foreign exchange and fair value                   (75)        177               
(gains)/losses                                                                  
Profit before taxation                            44,939      3,200             
Taxation                                 8        4,485       985               
Profit from continuing operations                 40,454      2,215             
Loss from discontinued operations        9        2,869       873               
Profit for the year                               37,585      1,342             
Other comprehensive income                                                      
Exchange differences on translating               (1,676)     30                
foreign operations                                                              
Realised exchange differences on                  (193)       -                 
translating foreign operations                                                  
Defined benefit plan actuarial                    130         (741)             
gains/(losses)                                                                  
Defined benefit plan asset limitations            (597)       584               
Income tax relating to components of     10       463         44                
other comprehensive income                                                      
Other comprehensive income for the                (1,873)     (83)              
year, net of taxation                                                           
Total comprehensive income                        35,712      1,259             
Profit attributable to:                                                         
Owners of Telkom                                  37,458      1,222             
Non-controlling interests                         127         120               
Profit for the year                               37,585      1,342             
Total comprehensive income attributable                                         
to:                                                                             
Owners of Telkom                                  35,585      1,139             
Non-controlling interests                         127         120               
Total comprehensive income for the year           35,712      1,259             
Total operations                                                                
Basic and diluted earnings per share     11       7,425.7     239.9             
(cents)                                                                         
Continuing operations                                                           
Basic and diluted earnings per share     11       7,994.4     411.3             
(cents)                                                                         
* The amounts have been restated for the effect of the CDMA business relating to
Multi-Links Telecommunications Limited being classified as a disposal group held
for sale.                                                                       
Condensed consolidated provisional statement of financial position              
at 31 March 2011                                                                
                                                 Audited                        
2010        2011               
                                        Notes    Rm          Rm                 
Assets                                                                          
Non-current assets                                44,518      43,943            
Property, plant and equipment                     37,938      37,304            
Intangible assets                                 4,338       3,965             
Investments                                       1,437       2,103             
Deferred expenses                                 156         83                
Finance lease receivables                         250         239               
Deferred taxation                                 58          56                
Other financial assets                            341         193               
Current assets                                    12,301      10,315            
Inventories                              14       1,274       1,121             
Income tax receivable                             2           105               
Current portion of deferred expenses              48          10                
Current portion of finance lease                  109         118               
receivables                                                                     
Trade and other receivables                       5,981       5,503             
Other financial assets                            1,032       1,674             
Cash and cash equivalents                15       3,855       1,784             
Assets of disposal group classified as   9        -           89                
held for sale                                                                   
Total assets                                      56,819      54,347            
Equity and liabilities                                                          
Equity attributable to owners of the              29,925      29,635            
parent                                                                          
Share capital                                     5,208       5,208             
Treasury shares                          16       (1,171)     (771)             
Share-based compensation reserve*                 2,060       -                 
Non-distributable reserves                        620         1,764             
Retained earnings                                 23,208      24,467            
Reserves of disposal groups classified   9        -           (1,033)           
as held for sale                                                                
Non-controlling interests                         339         387               
Total equity                                      30,264      30,022            
Non-current liabilities                           14,204      14 974            
Interest-bearing debt                    17       7,925       8,198             
Other financial liabilities                       19          69                
Employee related provisions              18       4,315       4,711             
Non-employee related provisions          18       40          29                
Deferred revenue                                  1,068       1,073             
Deferred taxation                                 837         894               
Current liabilities                               12,351      8,899             
Trade and other payables                 19       5,549       4,782             
Shareholders for dividend                         23          21                
Current portion of interest-bearing      17       1,812       157               
debt                                                                            
Current portion of employee related      18       1,963       1,932             
provisions                                                                      
Current portion of non-employee related  18       593         86                
provisions                                                                      
Current portion of deferred revenue               2,051       1,771             
Income tax payable                                165         16                
Other financial liabilities                       133         123               
Credit facilities utilised               15       62          11                
Liabilities of disposal group            9        -           452               
classified as held for sale                                                     
Total liabilities                                 26,555      24,325            
Total equity and liabilities                      56,819      54,347            
* Share-based compensation reserve has been transferred to retained earnings as 
a result of the final vesting and closure of the Telkom Conditional Share Scheme
in June 2010.                                                                   
Condensed consolidated provisional statement of changes in equity               
for the year ended 31 March 2011                                                
2010        2011               
                                                 Rm          Rm                 
Balance at 1 April                                35,495      30,264            
Attributable to owners of Telkom                  34,642      29,925            
Non-controlling interests                         853         339               
Total comprehensive income for the year           35,712      1,259             
Profit for the year                               37,585      1,342             
Other comprehensive income                        (1,873)     (83)              
Exchange differences on translating foreign       (1,345)     30                
operations                                                                      
Exchange differences realised                     (193)       -                 
Net defined benefit plan losses and asset         (335)       (113)             
limitations                                                                     
Dividend declared                                 (41,737)    (1,587)           
Increase in share-based compensation reserve      1,330       86                
Disposal of non-controlling interests             (536)       -                 
Balance at 31 March                               30,264      30,022            
Attributable to owners of Telkom                  29,925      29,635            
Non-controlling interests                         339         387               
Condensed consolidated provisional statement of cash flows                      
for the year ended 31 March 2011                                                
                                                 2010        2011               
                                         Note    Rm          Rm                 
Cash flows from operating activities              (3,317)     5,188             
Cash receipts from customers                      36,925      33,200            
Cash paid to suppliers and employees              (24,198)    (25,107)          
                                                                                
Cash generated from operations                    12,727      8,093             
Interest received                                 802         498               
Finance charges paid                              (578)       (635)             
Taxation paid                                     (4,888)     (1,178)           
                                                                                
Cash generated from operations before             8,063       6,778             
dividend paid                                                                   
Dividend paid                                     (11,380)    (1,590)           
Cash flows from investing activities              15,580      (4,545)           
Proceeds on disposal of property, plant           21          297               
and equipment and intangible assets                                             
Proceeds on disposal of investment                20,599      -                 
Additions to property, plant and                  (4,545)     (4,333)           
equipment and intangible assets                                                 
Acquisition of subsidiaries and joint             (495)       (9)               
venture                                                                         
Additions to other investments                    -           (500)             
Cash flows from financing activities              (10,098)    (2,715)           
Loans raised                                      2,727       980               
Loans repaid                                      (11,315)    (2,399)           
Acquisition of non-controlling interests          (2)         -                 
Finance lease capital repaid                      (399)       (165)             
Increase in net financial assets                  (1,109)     (1,131)           
Net increase/(decrease) in cash and cash          2,165       (2,072)           
equivalents                                                                     
Net cash and cash equivalents at                  1,780       3,793             
beginning of year                                                               
Effect of foreign exchange rate                   (152)       52                
differences of cash and cash equivalents                                        
Net cash and cash equivalents at end of   15      3,793       1,773             
year*                                                                           
* For 2011 cash flow activities on discontinued operation refer to note 9.      
Notes to the condensed consolidated provisional annual financial statements for 
the year ended 31 March 2011                                                    
1. Corporate information                                                        
Telkom SA Limited (`Telkom`) is a company incorporated and domiciled in the     
Republic of South Africa (`South Africa`) whose shares are publicly traded. The 
main objective of Telkom, its subsidiaries and joint ventures (`the Group`) is  
to supply telecommunication, multimedia, technology, information and other      
related information technology services to the general public, as well as mobile
communication services in South Africa and certain other African countries.     
2. Basis of preparation and significant accounting policies                     
Basis of preparation                                                            
The condensed consolidated provisional annual financial statements have been    
prepared in accordance with IAS 34 Interim Financial Reporting and in compliance
with the Listing Requirements of the JSE Limited and the Companies Act of South 
Africa, 1973.                                                                   
These condensed consolidated provisional annual financial statements are        
presented in Rand, which is the Group`s functional currency. All financial      
information presented in Rand has been rounded to the nearest million.          
The condensed consolidated provisional annual financial statements are prepared 
on the historical cost basis with the exception of certain financial instruments
that are measured at fair value and share-based payments which are measured at  
grant date fair value.                                                          
Significant accounting policies                                                 
Except as described below the accounting policies applied by the Group in the   
condensed consolidated provisional annual financial statements are consistent   
with those applied in the previous year.                                        
Adoption of amendments to standards and new interpretations                     
IAS 24 (revised) Related Party Disclosures                                      
The Group has early adopted the revised IAS 24 in full. The revised standard    
clarifies and simplifies the definition of a related party and removes the      
requirement for Government-related entities to disclose details of all          
transactions with Government and other Government-related entities, refer to    
note 22. The change in the definition of a related party has no material impact 
on the Group.                                                                   
The disclosures relating to the relief for Government-related entities to       
disclose details of all transactions with Government and Government-related     
entities have been applied retrospectively. Telkom discloses only those         
transactions that are individually or collectively significant when transacting 
with Government and major public entities.                                      
IFRIC 13 (amendment) Customer Loyalty Programmes                                
The Group has early adopted the amendment to IFRIC 13. The interpretation       
addresses the accounting by an entity that grants award credits to its          
customers. The amendment clarifies that the fair value of the award credits     
takes into account the amount of discounts or incentives that would otherwise be
offered to customers who have not earned award credits from the initial sale.   
These principles were already incorporated in determining the fair values of    
award credits subject to customer loyalty programmes on the Group accounting    
policies, therefore, there was no material retrospective impact on the Group    
financial statements.                                                           
IFRIC 18 Transfers of Assets from Customers                                     
As of 1 April 2010, the Group adopted IFRIC 18. The interpretation clarifies the
requirements of IFRS for agreements in which an entity receives from a customer 
an item of property, plant and equipment that the entity must then use either to
connect the customer to a network or to provide the customer with ongoing access
to a supply of goods or services.                                               
This interpretation does not have a material impact on contracts that Telkom has
with external customers.                                                        
Change in accounting policy                                                     
IAS 31 Interests in Joint Ventures                                              
As of 1 April 2010, the Group changed its accounting policy for interests in    
joint ventures from proportionate consolidation to equity accounting.           
The Group believes that equity accounting aligns it with the expected changes   
that will be introduced with IFRS 11 Joint Arrangements.                        
The Number Portability Company which was acquired in April 2010 and the Group`s 
share in UUNET, through iWayAfrica Group, will be accounted for in terms of the 
new policy.                                                                     
This change in accounting policy had no retrospective impact on the Group       
financial statements. The impact of UUNET is not material.                      
2. Basis of preparation and significant accounting policies (continued)         
Significant accounting policies (continued)                                     
The following new standards, amendments to standards and interpretations which  
are mandatory for financial periods beginning on or after 1 January 2010 have   
been adopted and do not have a material impact on the Group:                    
IFRS 8 (amendment) Operating Segments - Disclosure of information about segment 
assets                                                                          
IAS 1 (amendment) Presentation of Financial Statements - Current/Non-current    
classification of convertible instruments                                       
IAS 7 (amendment) Statement of Cash Flows - Classification of expenditures on   
unrecognised assets                                                             
IAS 17 (amendment) Leases - Classification of leases of land and buildings      
IAS 32 (amendment) Financial Instruments - Classification of rights issue       
IAS 36 (amendment) Impairment of Assets - Unit of accounting for goodwill       
impairment test                                                                 
IAS 38 (amendment) Intangible Assets - Additional consequential amendments      
arising from revised IFRS 3                                                     
IAS 38 (amendment) Intangible Assets - Measuring the fair value of an item of an
intangible asset acquired in a business combination                             
IAS 39 (amendment) Financial Instruments - Scope exemption for business         
combination contracts                                                           
IAS 39 (amendment) Financial Instruments - Cash flow hedge accounting           
IAS 39 (amendment) Financial Instruments - Assessment of loan prepayments       
penalties as embedded derivatives                                               
IAS 39 (amendment) Financial Instruments - Eligible hedged items                
IFRIC 9 (amendment) Reassessment of Embedded Derivatives - Scope of IFRIC 9 and 
revised IFRS 3                                                                  
IFRIC 16 (amendment) Hedges of a Net Investment in a Foreign Operation -        
Amendment to the restriction on the entity that can hold hedging instruments    
IFRIC 19 Extinguishing Financial Liabilities with Equity Instruments            
Standards and interpretations in issue not yet adopted and not yet effective    
The new standards, amendments to standards and interpretations in issue have not
yet been adopted and are not yet effective. All standards are effective for     
annual periods beginning on or after the stated effective date.                 
IFRS 3 Business Combinations - Amendments resulting from May 2010 Annual        
improvements to IFRSs (effective 1 July 2010)                                   
IFRS 7 Financial Instruments Disclosures - Amendments resulting from May 2010   
Annual improvements to IFRSs (effective 1 January 2011)                         
IFRS 7 Financial Instruments Disclosures - Amendments enhancing disclosures     
about transfers of financial assets (effective 1 July 2011)                     
IFRS 9 Financial Instruments - Classification and Measurement (effective 1      
January 2013)                                                                   
IFRS 10 Consolidated Financial Statements (effective 1 January 2013)            
IFRS 11 Joint Arrangements (effective 1 January 2013)                           
IFRS 12 Disclosure of Interests in Other Entities (effective 1 January 2013)    
IFRS 13 Fair Value Measurements (effective 1 January 2013)                      
IAS 1 Presentation of Financial Statements - Amendments resulting from May 2010 
Annual improvements to IFRSs (effective 1 January 2011)                         
IAS 12 Income Taxes - Limited scope amendment (recovery of underlying assets)   
(effective 1 January 2012)                                                      
IAS 27 Consolidated and Separate Financial Statements - Amendments resulting    
from May 2010 Annual Improvements to IFRSs (effective 1 July 2010)              
IAS 34 Interim Financial Reporting - Amendments resulting from May 2010 Annual  
Improvements to IFRSs (effective 1 January 2011)                                
IFRIC 14 Prepayments of a minimum funding requirement (effective 1 January 2011)
The condensed consolidated provisional annual financial statements were         
authorised for issue by the Board of Directors on 10 June 2011.                 
3. Segment information                                                          
The Group`s reporting segments are business units that are separately managed.  
The Group consists of three reportable segments, namely Telkom South Africa,    
Telkom Mobile and Multi-Links.                                                  
The Telkom South Africa segment provides fixed-line access, fixed-mobile and    
data communications services through Telkom South Africa.                       
The Telkom Mobile segment provides mobile voice services, data services and     
handset sales through 8ta.                                                      
The Multi-Links segment provides fixed-line, data and international             
communications services in Nigeria through the Multi-Links subsidiary.          
The Other category is a reconciling item which is split geographically between  
International and South Africa.                                                 
The International category provides internet services outside South Africa,     
through the iWayAfrica Group (formerly Africa Online Limited and MWEB Africa    
Limited) and management services through the Telkom Management Services Company.
The South African category includes Trudon Group, Swiftnet, Data Centre         
Operations and the Group`s Corporate Centre.                                    
The Data Centre Operations was shown as part of the Telkom South Africa segment 
in the March 2010 results as the financial information was still in the process 
of being split out. As the information is now available the results of the Data 
Centre Operations were moved to the Other category as it does not meet the      
quantitative thresholds for disclosure as a separate segment. In addition a     
transfer pricing policy was implemented with effect from 1 April 2010 for       
internal transactions between the Data Centre Operations and other business     
units. Included in the Data Centre Operations under the Other category is       
internal revenue of R1,165 million for the year ended 31 March 2011 that is     
eliminated on consolidation.                                                    
Telkom Mobile is a new segment following the launch of 8ta on 14 October 2010.  
The Multi-Links comparatives have been restated to show the effect of the       
discontinued operations of the CDMA business.                                   
                                                 Restated                       
                                                 2010        2011               
Rm          Rm                 
Business segments                                                               
Consolidated operating revenue                    35,611      33,454            
Telkom South Africa                               33,846      31,533            
Telkom Mobile                                     -           81                
Multi-Links                                       70          151               
Other                                             1,820       3,030             
International                                    465         413                
South African                                    1,355       2,617              
Elimination of intersegmental revenue             (125)       (1,341)           
Consolidated operating profit                     5,429       4,211             
Telkom South Africa                               8,568       7,147             
Telkom Mobile                                     (45)        (1,149)           
Multi-Links                                       (253)       (233)             
Other                                             (2,509)     (1,496)           
International                                    (278)       (166)              
South African                                    (2,231)     (1,330)            
Elimination of intersegmental transactions        (332)       (58)              
Reconciliation                                                                  
Adjusted EBIT for reportable segments             5,429       4,211             
Gain on sale of investment                        18,603      -                 
Compensation expense                              (951)       -                 
Impairment of property, plant and equipment and   (3,265)     (140)             
intangible assets                                                               
Operating profit                                  19,816      4,071             
Investment income                                 503         213               
Gain on distribution of asset                     25,688      -                 
Finance charges and fair value movement           (1,068)     (1,084)           
Profit before taxation and discontinued           44,939      3,200             
operations                                                                      
4. Total revenue                                  36,474      34,026            
Operating revenue                                 35,611      33,454            
Other income (excluding profit on disposal of     360         359               
property, plant and equipment, intangible assets                                
and investments, refer to note 5)                                               
Investment income                                 503         213               
Operating revenue decreased mainly due to a reduction in interconnection revenue
as a result of the mobile termination rate cut and lower volumes on switched    
hubbing.                                                                        
5. Other income                                   18,995      541               
Other income (included in Total revenue, refer    360         359               
to note 4)                                                                      
Interest received from trade receivables         294         285                
Sundry income                                    66          74                 
Profit on disposal of property, plant and         32          182               
equipment and intangible assets                                                 
Profit on disposal of subsidiary and joint        18,603      -                 
venture                                                                         
The increase in the profit on disposal of assets is mainly due to a finance     
lease arrangement relating to indefeasible rights of use (IRU`s) in respect of  
the S3SW and EIG cable system.                                                  
The R18,603 million profit on disposal in the 2010 financial year relates to    
R18,535 million for Vodacom (15% holding) and R68 million for Telkom Media.     
In the 2010 financial year, Telkom also unbundled the remaining 35% share in    
Vodacom to existing shareholders in Telkom. A gain on distribution of assets of 
R25,688 million was recognised in the profit for the year.                      
Restated                       
                                                 2010        2011               
                                                 Rm          Rm                 
6. Operating expenses                                                           
6.1 Employee expenses                             9,785       9,745             
Salaries and wages                                6,718       7,085             
Medical aid contributions                         17          19                
Retirement contributions                          528         581               
Post-retirement pension and retirement fund       (129)       (160)             
Post-retirement medical aid                       388         425               
Telephone rebates                                 49          67                
Share-based compensation expense                  1,330       86                
Other benefits*                                   394         1,166             
Bonuses                                           1,048       911               
Employee expenses capitalised                     (558)       (435)             
*Other benefits                                                                 
Other benefits include skills development,                                      
annual leave, performance incentive and                                         
voluntary employee severance packages costs.                                    
                                                                                
Voluntary employee severance packages cost                                      
amounted to R739 million (2010: RNil million).                                  
                                                                                
The increase in salaries and wages is mainly due                                
to an average salary increase of 8.3% and a                                     
percentile adjustment for bargaining unit as                                    
agreed upon with unions in September 2010.                                      
                                                                                
The share-based compensation expense has                                        
decreased by R1,244 million due to the final                                    
vesting in June 2010.                                                           
                                                                                
6.2 Payments to other operators                   7,563       5,584             
                                                                                
Payments to other network operators consist of                                  
expenses in respect of interconnection with                                     
other network operators.                                                        
                                                                                
The decrease in payment to mobile operators is                                  
mainly due to mobile termination rates reduction                                
and volume decrease that can be attributed to                                   
the growth in the mobile market.                                                
                                                                                
                                                                                
6.3 Depreciation, amortisation, impairment and    8,207       5,084             
write-offs                                                                      
Depreciation of property, plant and equipment     3,896       4,025             
Amortisation of intangible assets                 728         733               
Impairment of property, plant and equipment and   3,266       140               
intangible assets                                                               
Write-offs of property, plant and equipment and   317         186               
intangible assets                                                               

The impairment charge for the 2011 financial                                    
year relates to iWayAfrica Group brand                                          
impairment of R41 million (2010: RNil million)                                  
and to Multi-Links` fixed-line business, R99                                    
million (2010: R3,263 million).                                                 
                                                 Restated                       
                                                 2010        2011               
Rm          Rm                 
7. Finance charges and fair value movements       1,068       1,084             
Finance charges on interest-bearing debt          1,143       907               
Local debt                                       1,365       1,021              
Foreign debt                                     11          3                  
Less: Finance charges capitalised                (233)       (117)              
Foreign exchange gains and losses and fair value  (75)        177               
movement                                                                        
Foreign exchange (gains)/losses                  (133)       50                 
Fair value adjustments on derivative             58          127                
instruments                                                                     
Capitalisation rate for borrowing costs (%)       11.7        11.4              
Fair value adjustments on derivative instruments were due to currency           
fluctuations and lower interest rates impacting negatively on forward exchange  
contracts and interest rate swap agreements, partially reduced by growth in the 
assets held by the Cell Captive.                                                
8. Taxation                                       4,485       985               
South African normal company taxation             2,772       722               
Deferred taxation                                 780         103               
Secondary Taxation on Companies (`STC`)           931         157               
Foreign taxation                                  2           3                 
Included in the current year`s normal company taxation and deferred taxation    
expense is capital gains tax of RNil million (2010: R1,345 million) and a       
reversal of RNil million (2010: R454 million) relating to deferred taxation     
assets on the investments which were held for sale.                             
The STC expense was provided for at a rate of 10% on the amount by which        
dividends declared by Telkom exceeded dividends received. Included in the 2010  
financial year is the impact of the Vodacom transaction dividend.               

                                                                                
                                                                                
                                                                                

                                                                                
                                                                                
                                                 Restated                       
2010        2011               
                                                 Rm          Rm                 
9. Discontinued operations and disposal groups held for sale                    
9.1 Discontinued operations                                                     
Telkom Media (Proprietary) Limited                                              
On 4 May 2009 Telkom sold its 75% shareholding in Telkom Media to Shenzhen Media
South Africa (Proprietary) Limited for a nominal amount. The results and cash   
flows of the subsidiary are disclosed as a discontinued operation in accordance 
with IFRS.                                                                      
Analysis of the results of discontinued                                         
operations:                                                                     
Revenue*                                          2           -                 
Expenses*                                         104         -                 
Profit before taxation of discontinued            106         -                 
operations                                                                      
Taxation                                          -           -                 
Profit after taxation of discontinued operations  106         -                 
* Revenue comprises operating revenue, other income and investment income.      
Expenses comprises operating expenses and finance charges and reversal of       
onerous lease in Telkom Media in 2010.                                          
Operating results for 2010 were all non-cash items, thus there were no cash     
flows for the one month in 2010.                                                
9. Discontinued operations and disposal groups                                  
held for sale (continued)                                                       
9.2 Disposal groups held for sale                                               
CDMA business of Multi-Links Telecommunications                                 
Limited                                                                         
                                                                                
On 26 November 2010 the Telkom Board announced                                  
its decision to exit the CDMA business of Multi-                                
Links Telecommunications Limited (`Multi-                                       
Links`). On 31 March 2011, Telkom and Visafone                                  
Communications Limited (`Visafone`) entered into                                
a legally binding agreement regarding the sale                                  
of the Multi-Links` CDMA business through a                                     
number of transaction steps. The sale is                                        
conditional on inter-alia regulatory approvals                                  
and renegotiation of the Helios contract. Upon                                  
the successful closing of the transaction,                                      
Telkom will retain Multi-Links` fibre network                                   
and fixed line operations in Nigeria.                                           
                                                                                
Analysis of the results of discontinued                                         
operations:                                                                     
Revenue*                                          1,832       1,033             
Expenses*                                         (4,807)     (1,691)           
Loss before taxation of discontinued operations   (2,975)     (658)             
Taxation                                          -           -                 
Loss after taxation of discontinued operations    (2,975)     (658)             
Pre-tax loss recognised on the re-measurement of  -           (215)             
assets of disposal group to fair value less cost                                
to sell                                                                         
Taxation                                          -           -                 
After-tax loss recognised on the re-measurement   (2,975)     (873)             
of assets of disposal group to fair value less                                  
cost to sell                                                                    
Loss for the year from discontinued operations    (2,975)     (873)             
* Revenue comprises operating revenue, other                                    
income and investment income. Expenses comprises                                
operating expenses, finance charges and                                         
impairment of R139 million (2010: R1,897                                        
million).                                                                       
                                                                                
The major classes of assets and liabilities of                                  
the business classified as a disposal group:                                    
Assets                                                        89                
Property, plant and equipment                                 29                
Inventories                                                   13                
Trade and other receivables                                   23                
Cash and cash equivalents                                     14                
Deferred expenses                                             10                
Liabilities                                                   452               
Interest-bearing debt                                         7                 
Non-current portion of provisions                             5                 
Current portion of provisions                                 2                 
Trade and other payables                                      367               
Current portion of deferred revenue                           18                
Credit facilities utilised                                    53                
Reserve of disposal group held for sale                                         
Exchange difference on translating the disposal               (1,033)           
group (included in other comprehensive income)                                  
The net cash flows attributable to the                                          
operating, investing and financing activities of                                
discontinued operations:                                                        
Operating cash flows                                          (607)             
Investing cash flows                                          (118)             
Financing cash flows                                          693               
Total cash outflow                                            (32)              
2010        2011               
                                                 Rm          Rm                 
10. Taxation effects of other comprehensive                                     
income                                                                          
Tax effects relating to each component of other                                 
comprehensive income                                                            
Exchange differences on translating foreign       (1,676)     30                
operations                                                                      
Tax effect of exchange differences on             331         -                 
translating foreign operations                                                  
Net foreign currency translation differences for  (1,345)     30                
foreign operations                                                              
Realised exchange differences on translating      (193)       -                 
foreign operations                                                              
Tax effect of realised exchange differences on    -           -                 
translating foreign operations                                                  
Net realised exchange differences on translating  (193)       -                 
foreign operations                                                              
Defined benefit plan actuarial gains/(losses)     130         (741)             
Tax effect of defined benefit plan actuarial      (35)        207               
balance                                                                         
Net defined benefit plan actuarial                95          (534)             
gains/(losses)                                                                  
Defined benefit plan asset limitations            (597)       584               
Tax effect of defined benefit plan asset          167         (163)             
limitations                                                                     
Net defined benefit plan asset limitations        (430)       421               
Other comprehensive income for the year before    (2,336)     (127)             
taxation                                                                        
Tax effect of other comprehensive income for the  463         44                
year                                                                            
Other comprehensive income for the year net of    (1,873)     (83)              
taxation                                                                        
                                             Restated                           
                                             2010          2011                 
11. Earnings per share                                                          
Total operations                                                                
Basic and diluted earnings per share          7,425.7       239.9               
(cents)**                                                                       
Headline earnings and diluted headline        67.8          332.3               
earnings per share (cents)*                                                     
Continuing operations                                                           
Basic and diluted earnings per share          7,994.4       411.3               
(cents)**                                                                       
Headline earnings and diluted headline        260.5         434.2               
earnings per share (cents)*                                                     
Discontinuing operations                                                        
Basic and diluted earnings per share          (568.8)       (171.3)             
(cents)**                                                                       
Headline earnings and diluted headline        (192.7)       (101.8)             
earnings per share (cents)*                                                     
Reconciliation of weighted average number of                                    
ordinary shares:                                                                
Ordinary shares in issue                      520,783,900   520,783,900         
Weighted average number of treasury shares    (16,346,068)  (11,472,604)        
Weighted average number of shares             504,437,832   509,311,296         
outstanding                                                                     
Reconciliation of diluted weighted average                                      
number of ordinary shares                                                       
Weighted average number of shares             504,437,832   509,311,296         
outstanding                                                                     
Expected future vesting of shares             -             -                   
Diluted weighted average number of shares     504,437,832   509,311,296         
outstanding                                                                     
* The disclosure of headline earnings is a                                      
requirement of the JSE Limited and is not a                                     
recognised measure under IFRS. It has been                                      
calculated in accordance with the South                                         
African Institute of Chartered Accountants`                                     
circular 3/2009 issued in this regard.                                          
                                                                                
** The Telkom Conditional Share Plan was                                        
concluded with a final vesting in June 2010,                                    
therefore no adjustment in the weighted                                         
average number of shares as a result of the                                     
expected future vesting of shares allocated                                     
to employees under this plan. Due to the                                        
plan being concluded, there is no further                                       
dilutive effect on basic earnings per share.                                    
                                                                                
Restated                           
                                             2010          2011                 
                                             Rm            Rm                   
Total operations                                                                
Reconciliation between earnings and headline                                    
earnings:                                                                       
Profit from total operations                  37,585        1,342               
Non-controlling interests                     (127)         (120)               
Earnings as reported                          37,458        1,222               
Profit on disposal of investments             (18,603)      -                   
Profit on disposal of property, plant and     (32)          (182)               
equipment and intangible assets                                                 
Impairment loss on property, plant and        5,163         494                 
equipment and intangible assets                                                 
Write-offs of property, plant and equipment   317           186                 
and intangible assets                                                           
Gain on distribution of assets                (25,688)      -                   
Tax effects                                   1,727         (27)                
Headline earnings                             342           1,693               
Continuing operations                                                           
Reconciliation between earnings and headline                                    
earnings:                                                                       
Profit from continuing operations             40,454        2,215               
Non-controlling interests                     (127)         (120)               
Earnings from continuing operations           40,327        2,095               
attributable to equity holders of Telkom                                        
Profit on disposal of investments             (18,603)      -                   
Profit on disposal of property, plant and     (32)          (182)               
equipment and intangible assets                                                 
Impairment loss on property, plant and        3,266         140                 
equipment and intangible assets                                                 
Write-offs of property, plant and equipment   317           186                 
and intangible assets                                                           
Gain on distribution of assets                (25,688)      -                   
Tax effects                                   1,727         (27)                
Headline earnings                             1,314         2,212               
Discontinuing operations                                                        
Reconciliation between earnings and headline                                    
earnings:                                                                       
Loss from discontinued operations             (2,869)       (873)               
Non-controlling interests                     -             -                   
Earnings from discontinued operations         (2,869)       (873)               
attributable to equity holders of Telkom                                        
Impairment loss on property, plant and        1,897         354                 
equipment and intangible assets                                                 
Headline earnings                             (972)         (519)               
                                                                                
Dividend per share                                                              
Dividend per share (cents)                    375.0         300.0               
                                                                                
The calculation of dividend per share is                                        
based on dividends of R1,532 million (2010:                                     
R1,894 million) and 510,638,013 (2010:                                          
505,008,190) number of ordinary shares                                          
outstanding on the date of dividend                                             
declaration.                                                                    

Vodacom dividend (cents)                      7,750.0       -                   
                                                                                
The Vodacom dividend consists of a once-off                                     
cash dividend of Nil cents (2010: 1,900.0                                       
cents) per share totalling RNil million                                         
(2010: R9,740 million) and a 35% unbundling                                     
share valued at Nil cents (2010: 5,850.0                                        
cents) per share with a total value of RNil                                     
million (2010: R29,990 million).                                                
                                             2010          2011                 
                                             Rm            Rm                   
12. Net asset value per share (cents)         5,919.9       5,803.5             
The calculation of net asset value per share                                    
is based on net assets of R29,635 million                                       
(2010: R29,925 million) and 510,638,289                                         
(2010: 505,496,644) number of ordinary                                          
shares outstanding.                                                             
                                                                                
13. Capital expenditure incurred                                                
Property, plant and equipment                 4,964         4,333               
Intangible assets                             910           431                 
Capital expenditure was for the deployment                                      
of technologies to support the growing data                                     
services business, links to the mobile                                          
cellular operators, expenditure for access                                      
line deployment and construction of mobile                                      
base stations.                                                                  

Included in intangible assets for 2010 was                                      
the acquisition of MWEB Africa Group for                                        
R497 million.                                                                   
14. Inventories                               1,274         1,121               
Gross inventories                             1,861         1,392               
Write-down of inventories to net realisable   (587)         (271)               
value                                                                           

The decrease in gross inventory is mainly                                       
due to the reduction of cable holding and                                       
outside plant material within the                                               
installation and maintenance category. This                                     
was then offset by an increase in Telkom                                        
mobile handsets and microwave equipment for                                     
backbone rollout.                                                               

The decrease in write-down of inventory is                                      
due to a lower provision for technology                                         
obsolescence as stock holding levels have                                       
decreased from prior year.                                                      
                                                                                
                                             2010          2011                 
                                             Rm            Rm                   
15. Net cash and cash equivalents             3,793         1,773               
Net cash and cash equivalents                 3,793         1,773               
Cash shown as current assets                  3,855         1,784               
Cash and bank balances                       828           757                  
Short-term deposits                          3,027         1,027                
Credit facilities utilised                    (62)          (11)                
                                                                                
The significant decrease in cash and bank                                       
balances and short-term deposits is due to                                      
the payment of mobile expansion capital                                         
expenditure and operating expenses, the                                         
advancement of USD132 million (R956 million)                                    
to Multi-Links for operational expenses, the                                    
settlement of the Telcordia dispute of R608                                     
million as well as the repayment of the                                         
Private Placing debt instruments (PP02 and                                      
PP03) of R1,780 million.                                                        
16. Treasury shares                           (1,171)       (771)               
The reserve represents amounts paid by                                          
Telkom to Rossal No 65 (Proprietary)Limited                                     
and Acajou Investments (Proprietary)                                            
Limited, subsidiaries for the acquisition of                                    
Telkom`s shares to be utilised in terms of                                      
the Telkom Conditional Share Plan (`TCSP`).                                     
The TCSP was closed in June 2010. The future                                    
use of the remaining shares is subject to                                       
management review.                                                              
                                                                                
At 31 March 2011, 2,002,055 (2010:                                              
7,143,700) and 8,143,556 (2010: 8,143,556)                                      
ordinary shares in Telkom, with a fair value                                    
of R74 million (2010: R244 million) and R301                                    
million (2010: R278 million) are held as                                        
treasury shares by its subsidiaries Rossal                                      
No 65 (Proprietary) Limited and Acajou                                          
Investments (Proprietary) Limited,                                              
respectively.                                                                   
                                                                                
The decrease in the number of treasury                                          
shares is due to 5,141,645 (2010: 4,457,699)                                    
shares that vested in terms of the TCSP                                         
during the current financial year.                                              
                                                                                
The fair value of these shares at the date                                      
of vesting was R194 million (2010: R169                                         
million).                                                                       
                                             2010          2011                 
                                             Rm            Rm                   
17. Interest-bearing debt                                                       
Non-current interest-bearing debt             7,925         8,198               
Local debt                                    6,863         6,918               
Foreign debt                                  156           429                 
Finance leases                                906           851                 
Current portion of interest-bearing debt      1,812         157                 
Local debt                                    1,711         -                   
Foreign debt                                  55            98                  
Finance leases                                46            59                  
Repayments/refinancing                                                          
                                                                                
The Group repaid Private Placings debt                                          
instruments (PP02 and PP03) with a nominal                                      
value of R1,780 million on maturity.                                            
                                                                                
The R157 million nominal value of the                                           
current portion of interest-bearing debt as                                     
at 31 March 2011 is expected to be                                              
repaid/refinanced from available cash,                                          
operational cash flows and issue of new debt                                    
instruments.                                                                    
                                                                                
Management believes that sufficient funding                                     
will be available at the date of                                                
repayment/refinancing.                                                          
                                                                                
The Group entered into a USD127 million                                         
Export Credit Agency (ECA) facility                                             
agreement during the year. This facility is                                     
being utilised to finance equipment for the                                     
8ta network roll out. The facility is                                           
expected to be fully utilised during the                                        
next financial year and is repayable over                                       
five years.                                                                     
18. Provisions                                                                  
Non-current portion of provisions             4,355         4,740               
Employee related                              4,315         4,711               
Non-employee related                          40            29                  
Current portion of provisions                 2,556         2,018               
Employee related                              1,963         1,932               
Non-employee related                          593           86                  
                                                                                
The increase in non-current provisions is                                       
due to the increase in post-retirement                                          
medical aid. This is due to the interest                                        
cost, service fee and the change in                                             
actuarial assumptions.                                                          
                                                                                
The reduction of the current portion of                                         
provisions is attributable to the settlement                                    
of the Telcordia dispute of R608 million.                                       
                                                                                
In the current year the provisions have been                                    
split between employee related and non-                                         
employee related.                                                               
19. Trade and other payables                  5,549         4,782               

The decrease in vendors` balances is due to                                     
reduced purchases requirements for projects                                     
made in the current financial year and also                                     
due to the strengthening of the Rand against                                    
major currencies in the financial year.                                         
                                                                                
Included in the current financial year is                                       
Voluntary Early Retirement Packages (`VERP`)                                    
and Voluntary Severance Packages (`VSP`) of                                     
R592 million, partially offset by the                                           
reclassification of certain Multi-Links                                         
Telecommunications Limited trade and other                                      
payables as liabilities held for sale.                                          
                                             2010          2011                 
                                             Rm            Rm                   
20. Commitments                                                                 
Capital commitments authorised                7,270         7,522               
Commitments against authorised capital        1,680         1,072               
expenditure                                                                     
Authorised capital expenditure not yet        5,590         6,450               
contracted                                                                      
                                                                                
Capital commitments comprise commitments for                                    
property, plant and equipment and software                                      
included in intangible assets.                                                  
                                                                                
Included in the commitments against                                             
authorised capital expenditure and                                              
authorised capital expenditure not yet                                          
contracted, is R873 million (2010: RNil                                         
million) and R1,132 million (2010: RNil                                         
million) respectively which relates to                                          
Telkom Mobile.                                                                  
                                                                                
Management expects these commitments to be                                      
financed from internally generated cash and                                     
other borrowings.                                                               
21. Contingencies                                                               
Supplier dispute                                                                
Telcordia settlement                                                            
The arbitrator`s award was delivered on 11 June 2010. The arbitrator awarded an 
amount of USD30.5 million, excluding interest from March 2001, to Telcordia.    
Telkom paid an amount of USD8.7 million during 2007, which was in respect of    
conceded claims. The amount of the claim, plus interest thereon, as at 30 June  
2010 was approximately USD82.7 million. The parties settled the matter on the   
basis that Telkom pay an amount of USD80 million, plus applicable VAT, which was
paid.                                                                           
Radio Surveillance Security Services (Proprietary) Limited (`RSSS`)             
RSSS has invoiced Telkom for an amount of R97 million for apparent system       
upgrades in terms of M3010 standards and/or replacement of alarm systems, dating
back to 2008. According to Telkom`s investigations, there are no records of any 
contracts concluded with RSSS for the upgrade and/or replacements of alarm      
systems, nor is there any acceptance of quotations previously provided by RSSS. 
Telkom also has no record of any written instructions to RSSS in this regard or 
purchase orders being placed for the provision of M3010 upgrades and/or system  
alarm replacements. Telkom`s internal legal counsel has advised that this       
invoice should not be paid.                                                     
Helios Towers Nigeria                                                           
Multi-Links has on 20 December 2010, initiated a civil action against Helios    
regarding the validity of the Master Lease Agreement. The matter has been heard 
and judgement was passed on 7 June 2011 in favour of Helios.                    
Helios brought a counter application against Multi-Links on 23 December 2010 in 
which they, amongst other things, requested an interim status quo order (to keep
the status of the parties` positions in terms of the contract intact for an     
interim period); an interdict against the sale of Multi-Links` assets and a     
claim for damages in the amount of USD252 million relating to so called         
"anticipatory breach of contract". The interim status quo order was granted to  
Helios in December 2010 but, in terms of Nigerian Court rules, expired seven    
days after it was granted. The Court refused the interdict preventing the sale. 
The damages claim of Helios has not yet been heard. Certain cost orders have    
been awarded against Helios. The parties are still continuing to perform in     
terms of the Master Lease Agreement.                                            
Telkom remains committed to exiting Multi-Links` CDMA business.                 
African Prepaid Services Nigeria (`APSN`)                                       
Multi-Links has terminated the Super Dealer Agreement with APSN on 25 November  
2010, as a result of their breach of contract. APSN has in turn terminated the  
agreement based on alleged breaches by Multi-Links.  In terms of the agreement, 
the parties agreed that any dispute will be referred to arbitration in South    
Africa. APSN has indicated that they will refer their claim to arbitration.     
Multi-Links has not yet received APSN`s particulars of claim. Multi-Links is    
preparing its counter claim.                                                    
Competition Commission                                                          
Telkom is party to a number of legal proceedings filed by several parties with  
the South African Competition Commission (`CC`), alleging certain anti-         
competitive practices described below. Some of the complaints filed at the CC   
have been referred by the CC to the Competition Tribunal (`CT`) for             
adjudication.                                                                   
Should the CT find that Telkom committed a prohibited practice as set out in the
Competition Act, the CT may impose a maximum administrative penalty of 10% of   
Telkom`s annual turnover in the RSA during Telkom`s preceding financial year, in
respect of the SAVA and Omnilink, Internet Solutions and Multiple Complaints    
Referral matter respectively. In the IS matter, IS has requested that the CC    
imposes two administrative penalties. However, Telkom has been advised by       
external legal counsel that the CT has to date not imposed the maximum penalty  
on any offender in respect of the contraventions Telkom is being accused of.    
The South African Value Added Network Services (`SAVA`) and Omnilink            
This matter relates to the complaints filed by SAVA on 7 May 2002 and a         
complaint filed by Omnilink in August 2002 against Telkom at the CC, regarding  
certain alleged anti-competitive practices by Telkom such as refusal to give a  
competitor access to an essential facility, engaging in exclusionary acts,      
inducing a supplier not to deal with a competitor and price discrimination. The 
matter is proceeding before the CT. Telkom filed its opposing affidavit and the 
CC filed its replying affidavit. The CC also filed an amendment application to  
include an allegation of an alleged contravention of sections 8(a) and 8(c) of  
the Competition Act. It is Telkom`s view that this was an attempt by the CC to  
include excessive price and margin squeeze cases respectively. The application  
was heard on 21 April 2011.                                                     
The CT issued its ruling on 4 May 2011, granting the CC leave to amend its      
papers in certain nominal respects, but dismissed the CC`s application to       
include the allegation of an alleged contravention of section 8(a) and 8(c) of  
the Competition Act. The CC delivered its amended complaint referral on 12 May  
2011. The main matter has been set down for hearing at the CT from 17 to 28     
October 2011 and from 1 to 9 December 2011.                                     
Internet Solutions (`IS`)                                                       
IS filed a complaint at the CC in December 2007, alleging certain anti-         
competitive practices by Telkom such as excessive pricing, margin squeeze,      
bundling, price discrimination and exclusionary acts. Certain parts of this     
complaint were referred to the CT by the CC. The non-referred parts of the      
complaint were self-referred by IS. IS self-referred allegations such as        
exclusionary conduct in respect of the retail broadband (including ADSL) market,
excessive pricing in respect of ADSL and leased lines below 2Mbps and price     
discrimination with regard to Telkom`s VPN Supreme product. Telkom filed an     
exception to IS` referral papers. The CT ruled that IS must amend its papers,   
and IS filed its amended papers. However, the papers remain excipiable and      
Telkom has thus filed a second exception application on 4 April 2011. IS did not
deliver answering papers to Telkom`s application within the requisite time      
period. Should Telkom`s exception application be upheld, IS` amended referral   
may be set aside, alternatively the CT may order IS to amend its papers, in     
which case Telkom will have to plead to IS` amended papers. Telkom has not set  
the matter down for hearing as yet.                                             
Competition Commission Multiple Complaints Referral                             
The CC served a notice of motion on Telkom on 26 October 2009, in which it      
referred complaints against Telkom by MWEB and Internet Solutions (`IS`) as well
as the Internet Service Providers Association (`ISPA`), MWEB, IS and Verizon SA 
respectively, to the CT. The CC alleged certain anti-competitive practices by   
Telkom, such as excessive pricing, refusal of access to an essential facility,  
exclusionary acts, refusal to supply scarce goods to a competitor and bundling. 
Telkom opposed the Multiple Complaints Referral and filed an exception          
application on 15 March 2010 in respect thereof, and the CC filed its answer to 
the exception application. The exception application was heard on 11 October    
2010 and dismissed on 4 February 2011. Telkom is preparing its responding       
affidavit to the main referral.                                                 
Phuthuma Networks (Proprietary) Limited (`Phuthuma`)                            
Telkom was informed by the CC that a complaint was filed by Phuthuma at the CC, 
wherein Phuthuma alleges that "Telkom has contravened section 8(c) of the       
Competition Act no 89 of 1998, as amended, by abusing its dominant position in  
engaging in anti-competitive conduct in the telegraphic and telex maritime      
services market by unilaterally awarding these services to Network Telex". The  
CC non-referred the complaint on 28 June 2010. However, Phuthuma self-referred  
its complaint to the CT on 20 July 2010, alleging that Telkom engaged in an     
exclusionary act by appointing Network Telex in 2007 "without any formal        
procurement process". Telkom filed its opposing affidavit in which it raised    
certain preliminary points, and Phuthuma filed its replying affidavit. Telkom`s 
preliminary points were upheld by the CT on 2 March 2011 and Phuthuma`s         
complaint was dismissed with costs. Phuthuma is appealing this decision and has 
filed a notice of appeal to the Competition Appeal Court on 24 March 2011.      
High Court                                                                      
Phuthuma Networks (Proprietary) Limited (`Phuthuma`)                            
On 20 August 2009 Phuthuma served a summons on Telkom for damages arising from a
tender published on 30 November 2007 for outsourcing of the Telex and Gentex    
services and for the provision of a solution to support the maritime industry   
requirements. The tender was cancelled on 10 June 2009, without any award being 
made, due to the expiration of the validity period. Phuthuma has alleged that   
Telkom had awarded the tender to a third party outside a fair, transparent,     
competitive and cost effective procurement process. It has claimed damages of   
R3,730,433,545.00, alternatively R5,513,876,290.00, and further alternatively   
R1,771,683,580.00 plus interest at 15.5% per annum to date of payment from April
2008, alternatively from 30 April 2009 being the date of notice in terms of Act 
40 of 2002, further alternatively from date of service of this summons plus     
costs of suit and further and/or alternative relief. Telkom is defending the    
matter, which is set down for hearing from 24 October 2011 to 18 November 2011  
in the North Gauteng High Court.                                                
Bihati Solutions (Proprietary) Limited (`Bihati`)                               
The matter arises from a tender award which was made on 8 November 2007 outside 
the validity period of 120 days, relating to construction of network services.  
In November 2009 the Board resolved to apply to the North Gauteng High Court to 
set aside the aforementioned award. Concurrently with the Telkom application to 
set aside the award, Bihati also applied to the North Gauteng High Court for the
review and setting aside of the Board`s decision. On 7 January 2011 the North   
Gauteng High Court granted Telkom`s application and dismissed Bihati`s          
application. Bihati`s application for leave to appeal was dismissed on 25 March 
2011. Bihati has petitioned for leave to appeal against the North Gauteng High  
Court decision.                                                                 
South African National Road Agency (`SANRAL`)                                   
During October 2009, SANRAL applied to the KwaZulu Natal High Court for an      
interdict and declaratory order against Telkom. SANRAL requested the Court to   
grant an order preventing Telkom from installing facilities without compliance  
to the SANRAL Act and to remove facilities installed by Telkom in the N2        
National road reserve in KwaZulu Natal as part of Telkom`s FIFA project. On 25  
October 2010, the Court granted a declaratory which prohibits Telkom from       
entering SANRAL`s land without compliance to the SANRAL Act. On 18 January 2011 
Telkom was granted leave to appeal against the full judgement and is awaiting a 
date for appeal.                                                                
                                                    Restated                    
                                                    2010       2011             
Rm         Rm               
22. Related parties                                                             
Details of material transactions and balances with                              
related parties were as follows:                                                
With shareholders:                                                              
Government of South Africa                                                      
Related party balances                                                          
Trade receivables                                    353        354             
Related party transactions                                                      
Revenue                                              (2,861)    (2,904)         
Individually significant revenue*                    (1,070)    (1,151)         
 City of Cape Town                                  (75)       (95)             
Department of Correctional Services                (73)       (66)             
 Department of Health: Gauteng                      (36)       (65)             
 Department of Justice                              (78)       (97)             
 South African National Defence Force (CSF)         (72)       (68)             
South African Police Services                      (523)      (557)            
 South African Revenue Services                     (68)       (49)             
 S.I.T.A. (Pty) Limited                             (145)      (154)            
Collectively significant revenue*                    (1,791)    (1,753)         

* The nature of the individually and collectively                               
significant revenue consists mostly of data                                     
revenue. The prior year revenue stream consisted                                
mostly of voice revenue.                                                        
                                                                                
At 31 March 2011, the Government of South Africa                                
held 39,76% (2010: 39,76%) of Telkom`s shares and                               
the Public Investment Corporation held 3,92% (2010:                             
3,92%) of Telkom`s shares and a further 8,95%                                   
(2010: 8,95%) through Black Ginger 33 (Proprietary)                             
Limited.                                                                        

                                                    Restated                    
                                                    2010       2011             
                                                    Rm         Rm               
With entities under common control:                                             
Major public entities                                                           
Related party balances                                                          
Trade receivables                                    39         25              
Trade payables                                       (8)        (1)             
The outstanding balances are unsecured and will be                              
settled in cash in the ordinary course of business.                             
Related party transactions                                                      
Revenue                                              (381)      (332)           
Expenses                                             222        163             
Individually significant expenses                    190        151             
South African Post Office                           110        55               
Eskom                                               72         84               
South African Broadcast Services                    8          12               
Collectively significant expenses                    32         12              
Rent received                                        (29)       (28)            
Individually significant rent received: South        (25)       (24)            
African Post Office                                                             
Collectively significant rent received               (4)        (4)             
Rent paid                                            22         24              
Individually significant rent paid: South African    13         14              
Post Office                                                                     
Collectively significant rent paid                   9          10              
Key management personnel compensation:                                          
(Including directors` emoluments)                                               
Related party transactions                                                      
Short-term employee benefits                         137        137             
Post-employment benefits                             7          7               
Equity compensation benefits                         21         12              
                                                                                
Terms and conditions of transactions with related                               
parties                                                                         
Except as indicated above, outstanding balances at                              
the year-end are unsecured, interest free and                                   
settlement occurs in cash. There have been no                                   
guarantees provided or received for related party                               
receivables or payables.                                                        
23. Significant events                                                          
Resignation of Telkom Group Chief Executive Officer                             
Telkom announced on 4 June 2010 that Mr Reuben September will retire as Group   
Chief Executive Officer (`GCEO`) and also relinquish his directorship at the    
expiry of his contract. Mr Reuben September agreed with the Telkom Board to step
down as GCEO and resigned as a director from 7 July 2010.                       
Appointment and resignation of Acting Group Chief Executive Officer             
Mr Jeffrey Hedberg served as Acting GCEO. His contract expired at the end of    
March 2011. The Board of Directors have requested Mr Hedberg to remain at Telkom
in an advisory capacity until the release of the Group`s annual results in June 
2011.                                                                           
Appointment of Group Chief Executive Officer                                    
On 17 March 2011, the Telkom Board announced the appointment of Nombulelo Moholi
as Group Chief Executive Officer (`GCEO`) with effect from 1 April 2011.        
The Telkom Board believes that this appointment provides leadership, continuity 
and stability at an important time given the number of key strategic and        
operational deliverables.                                                       
Resignation of Telkom Group Chief Financial Officer                             
Telkom announced on 13 July 2010 that Mr Peter Nelson resigned as Group Chief   
Financial Officer (`GCFO`) and also relinquished his directorship.              
Appointment of Acting Group Chief Financial Officer                             
While under the leadership of the Acting Group CEO, Jeffrey Hedberg, the Group  
has initiated the process of appointing a new GCFO. Mr Deon Fredericks, Group   
Executive: Accounting Services is acting as GCFO until the process is finalised.
Change in chairman and directors of Telkom                                      
Mr Jeff Molobela retired as Chairman of Telkom and he was re-appointed as a non-
executive director of the Telkom Board for a period of three years with effect  
from 16 February 2011.                                                          
Telkom is grateful to Mr Molobela for his leadership, dedication, contribution  
and service during his tenure as chairman of the Board.                         
Mr Polelo Lazarus Zim was appointed as a non-executive director for a three year
period and as Chairman for a one year period with effect from 16 February 2011. 
Mr Brian Molefe resigned as a non-executive director of the Board of Telkom with
effect from 20 April 2010 as a result of the end of his employment contract with
the Public Investment Corporation Limited.                                      
Mr Younaid Waja was appointed as a non-executive director on the Board of Telkom
with effect from 20 April 2010.                                                 
Mr David Barber resigned as a non-executive director of the Board of Telkom with
effect from 20 April 2010.                                                      
Dr Ekwow Spio-Garbrah`s appointment as a non-executive director of the Board of 
Telkom was terminated with effect from 1 May 2010.                              
Dr Victor Lawrence`s appointment as a non-executive director was terminated with
effect from 15 February 2011.                                                   
Mr Navin Kapila was appointed as a non-executive director for a three year      
period with effect from 16 February 2011.                                       
Ms Reitumetse Jackie Huntley and Ms Julia Ntombikayise Hope were re-appointed as
non-executive directors for a period of three years, with effect from 16        
February 2011.                                                                  
Telkom concluded a roaming agreement with MTN South Africa                      
On 14 April 2010, Telkom announced that in line with its mobile strategy it     
concluded a five year national roaming agreement with MTN South Africa in terms 
of which Telkom and its customers will have national access to MTN`s 2G and 3G  
network throughout South Africa. Telkom placed orders to build 2,000 new base   
stations in selected high density areas over the next two years.                
The capital outlay for mobile related investments over the next five years is   
expected to be approximately R6 billion. The conclusion of the roaming agreement
with MTN South Africa enhances Telkom`s ability to offer Telkom customers       
extensive national mobile coverage from day one of launch and accordingly, is   
key to the delivery of a successful mobile strategy.                            
Voluntary severance packages                                                    
The Telkom Board approved the offering of voluntary severance packages (`VSPs`) 
and voluntary early retirement packages (`VERPs`) to all management and         
bargaining unit employees. The key exit dates were 28 April 2010 until 2 July   
2010 for the management employees and 31 March 2011 and 30 April 2011 for the   
bargaining unit employees. 186 management employees accepted packages resulting 
in a cost of R147 million. 1,632 bargaining unit employees accepted packages at 
31 March 2011 resulting in a cost of R536 million. 189 bargaining unit employees
accepted packages at 30 April 2011 resulting in a cost of R53 million. It is    
expected that 9 bargaining unit employees will accept packages at the end of    
July 2011 at a cost of R3 million. Employees exiting on 31 March 2011 qualified 
for six months` notice pay and those exiting on 30 April 2011 qualified for four
months` notice pay.                                                             
The offer is aimed at enabling the Group to achieve its business objectives by  
specifically focusing on implementing a strategic workforce plan linked to the  
long-term business strategy and optimising staff levels.                        
Integration of MWEB Africa Limited and Africa Online Limited                    
During the year management initiated the integration of MWEB Africa Limited and 
Africa Online Limited subsidiaries under the brand of iWayAfrica Group.         
Management believes the integration will achieve financial synergies by         
improving economies of scale and eliminating duplication of functions. The      
integration process is ongoing.                                                 
Telkom launches its mobile brand under a new name called 8ta                    
On 18 October 2010 Telkom launched it`s new mobile brand called "8ta".          
The launch of Telkom`s mobile brand under the new name 8ta is undoubtedly the   
most significant achievement to date, one that will allow Telkom to not only    
counter the threat posed by competition such as fixed-to-mobile substitution    
(and the resulting decline in fixed-line voice revenue) but also grow Telkom    
revenue by providing mobile services and products to consumer and business      
markets.                                                                        
Launching a retail brand is a massive undertaking that consists of a myriad of  
components - among other things the network and technology aspects, billing,    
products and services, distribution channels and the marketing drive to create  
awareness and generate sales.                                                   
Key brand attributes:                                                           
8ta is built on a number of core pillars. These give the brand a unique         
personality that tells the customer what 8ta stands for and why it is different 
to other brands in the mobile market:                                           
- Value: "more bang for your buck", in other words more value for your money.   
- Simplicity: products that are easy to understand, buy and use.                
- Quality: network clarity and reliability, as well as the quality of the       
customer experience we offer.                                                   
- Innovation: deploying new mobile technologies and rapidly bringing new        
services to the market.                                                         
- Authenticity: a South African brand for South Africa.                         
Public Finance Management Act (PFMA)                                            
Telkom`s three year exemption from certain sections of the PFMA ended on 25     
October 2010. On 17 November 2010 the Minister of Finance approved a further    
three year exemption expiring on 26 October 2013.                               
Disposal of Multi-Links CDMA business                                           
On 26 November 2010, Telkom announced that the Board had mandated management to 
review options for the exit of the CDMA business of Multi-Links                 
Telecommunications Limited in Nigeria.                                          
On 31 March 2011, Telkom and Visafone Communications Limited (`Visafone`)       
entered into a legally binding agreement regarding the sale of the Multi-Links` 
CDMA business to Visafone.                                                      
The sale is conditional on inter-alia regulatory approvals and renegotiation of 
the Helios contract. Upon the successful closing of the transaction, Telkom will
retain Multi-Links` fibre network and fixed-line operations in Nigeria.         
Expiry of the Class A and B shares in terms of Telkom`s Articles of Association 
In terms of Telkom`s Memorandum and Articles of Association, the holders of the 
Class A and B shares in the ordinary share capital of Telkom, were defined as a 
"significant shareholder", which were afforded certain extraordinary rights.    
The Government of the Republic of South Africa was the A shareholder and        
Thintana Communications (the previous strategic equity partner) was the B       
shareholder. Thintana Communications ceased to be a significant shareholder in  
November 2005.                                                                  
The Government of the Republic of South Africa is the largest shareholder in    
Telkom SA Limited, holding 39,8% of Telkom`s issued share capital. The          
Government`s extraordinary rights as contained in Telkom`s Memorandum and       
Articles of Association persisted until 4 March 2011 - eight years from the     
listing date of Telkom on the JSE, the date also, upon which the Government     
ceased to be a significant shareholder. The Class A share has ipso facto been   
converted into ordinary shares.                                                 
The Memorandum and Articles of Association of Telkom will be harmonised into a  
Memorandum of Incorporation (`MOI`) to bring it in line with the JSE Listings   
Requirements, King III and the new Companies Act 71 of 2008.                    
24. Subsequent events                                                           
Multi-Links                                                                     
On 31 March 2011, Telkom and Visafone Communications Limited ("Visafone")       
entered into a legally binding agreement to sell Multi-Links` CDMA business to  
Visafone, subject to conditions precedent. Certain conditions precedent have not
been met and the transaction will not proceed.                                  
The Telkom board resolved on 10 June 2011 to stop all funding to Multi-Links    
Telecommunications Ltd.                                                         
Dividends                                                                       
The Telkom Board declared an ordinary dividend of 145 cents (2010: 125 cents)   
per share and a special dividend of Nil cents (2010: 175 cents) per share on 10 
June 2011, payable on 11 July 2011 to shareholders registered on 8 July 2011.   
The Secondary Taxation on Companies impact is R47 million.                      
Other matters                                                                   
The directors are not aware of any other matter or circumstance since the       
financial year ended 31 March 2011 and the date of this report, or otherwise    
dealt with in the financial statements, which significantly affects the         
financial position of the Group and the results of its operations.              
www.telkom.co.za                                                                
13 June 2011                                                                    
Sponsor: UBS South Africa (Pty) Ltd                                             
Date: 13/06/2011 07:05:03 Produced by the JSE SENS Department.                  
The SENS service is an information dissemination service administered by the    
JSE Limited (`JSE`). The JSE does not, whether expressly, tacitly or            
implicitly, represent, warrant or in any way guarantee the truth, accuracy or   
completeness of the information published on SENS. The JSE, their officers,     
employees and agents accept no liability for (or in respect of) any direct,     
indirect, incidental or consequential loss or damage of any kind or nature,     
howsoever arising, from the use of SENS or the use of, or reliance on,          
information disseminated through SENS.
Profile Group (Pty) Ltd. has taken care in preparing all information on this website, but does not accept any liability for errors or out-of-date information.
Other Profile Group sites: FundsData Online (unit trust data)  |  Profile Group corporate site
Terms of Use |  Privacy Policy |  PAIA manual |  FAQs/Help |  Site Map |  © Copyright Reserved 2026  ]
  


Powered by ProfileData

Profile Mobile App Google Play Store Apple App Store


Follow us on: