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Thu 29 Mar 2012, 15:00 OML - Old Mutual Plc - Annual financial report 2011 and Annual General Meeting
OML
OLOML                                                                           
OML - Old Mutual Plc - Annual financial report 2011 and Annual General Meeting  
2012                                                                            
OLD MUTUAL PLC                                                                  
ISIN: GB0007389926                                                              
JSE SHARE CODE: OML                                                             
NSX SHARE CODE: OLM                                                             
ISSUER CODE:    OLOML                                                           
Ref 25/12                                                                       
29 March 2012                                                                   
OLD MUTUAL PLC - ANNUAL FINANCIAL REPORT 2011 AND ANNUAL GENERAL MEETING 2012   
Old Mutual plc ("Old Mutual" or the "Company") has today published its Annual   
Financial Report for 2011. A copy of the Annual Financial Report, the Annual    
Review and Summary Financial Statements for 2011, the Notice of the 2012 Annual 
General Meeting and the Form of Proxy have been submitted to the National       
Storage Mechanism and will shortly be available for inspection at:              
www.hemscott.com/nsm.do                                                         
Copies of the Annual Financial Report may also be obtained from Investor        
Relations, Old Mutual plc, 5th Floor, Old Mutual Place, 2 Lambeth Hill, London  
EC4V 4GG or Old Mutual Square, Isibaya Building, 2nd Floor, 93 Grayston Drive,  
Sandton 2196, South Africa.                                                     
The 2012 Annual General Meeting will be held in the Presentation Suite, 2nd     
Floor, Old Mutual Place, 2 Lambeth Hill, London EC4V 4GG on 10 May 2012 at 11.00
a.m. (UK time).                                                                 
The Company is arranging this year for the Annual General Meeting to be webcast 
so that shareholders who cannot readily attend the meeting in London can, if    
they have access to a computer, observe the proceedings.  A link to the webcast 
will be available on the Company`s website at www.oldmutual.com on Thursday, 10 
May 2012 from 10.45 a.m. (UK time).                                             
The circular relating to the Annual General Meeting will be sent to shareholders
with the Annual Financial Report or the Annual Review and Summary Financial     
Statements.                                                                     
In compliance with the Company`s obligations under DTR 6.3.5, additional        
information is set out below which has been extracted in full unedited text from
the Annual Financial Report.  Accordingly, page references and section numbers  
in the text below refer to page numbers and section numbers in the Annual       
Financial Report.  This information consists of a description of the risk       
factors and uncertainties affecting the Company and details of related party    
transactions and should be read in conjunction with the Company`s preliminary   
results announcement on 9 March 2012.  The Annual Financial Report and the      
preliminary results announcement are available on Old Mutual`s website at       
www.oldmutual.com                                                               
Understanding and identifying significant risks to Old Mutual                   
Our business is affected by numerous uncertainties, some of which are potential 
threats but can also be seen as opportunities if we make the right value-       
enhancing decisions. The section below defines the major risk types and         
summarises the actions we adopt to mitigate the risks and optimise the          
opportunities that they present.                                                
Risk type and potential  Group mitigating actions Business unit management      
threat or uncertainty    and opportunities        actions and opportunities     
Business risk            Quarterly Group-led      Product design in the LTS     
The main business risk   reviews with each        businesses ensures technically
the Group is exposed to  business unit ensuring   sound pricing and structures  
is the risk of poor      regular dialogue and     whilst positioning the product
persistency or retention oversight of business    correctly in difficult market 
of customers, resulting  performance              conditions. Risk-adjusted     
in income not covering   Business risk is         profit signatures and improved
the expense base that    monitored against market persistency are key features  
was assumed at the time  consistent embedded      of the product strategy.      
of writing the business. value (MCEV) experience  Business risk is a significant
High lapse rates and     variances and, where     risk on unit-linked and asset 
upfront costs are key    appropriate, actions are management business which is  
risk drivers in this     agreed to mitigate       materially exposed to market, 
category.                negative trends          credit or insurance risk:     
This risk category also  Lapse rates and          Wealth Management, Nordic and 
incorporates the risk of persistency information  Retail Europe manage          
unsatisfactory new       are monitored through    significant unit-linked       
business margins, driven experience               portfolios. While these risks 
by volume and business   investigations           are important in Emerging     
mix; persistency         Within the Group, we     Markets, they represent a     
experience losses driven examine the impact on    lower proportion of overall   
by regulatory changes;   earnings and capital by  risk                          
poor client              stress testing both      Nedbank Group actively manages
administrative service;  increased and decreased  business risk through its     
or economic- driven      new business volumes to  management structures and an  
client behaviours.       understand these impacts earnings-at-risk methodology  
The June 2011 business   Old Mutual is well       similar to the Group`s risk   
risk economic capital    diversified across       appetite metrics.             
split allows for         geographies and product                                
diversification both     lines, minimising the                                  
within business risk and impact of sector- or                                   
between business risk    territory-specific                                     
and other risk           economic downturns                                     
categories.              The key mitigation for                                 
product design and                                      
                        approval is the review                                  
                       process conducted by the                                 
                       LTS product teams and by                                 
the Group Actuarial                                      
                       team.                                                    
                                                                                
Market (Policyholder)    Business units exposed   Some of our life assurance    
risk                     to downside market risk  products contain investment   
The impact of market     are required to take     guarantees and options. A     
movements on             account of the structure reduction in interest rates   
policyholder assets and  of their asset and       and equity markets can cause  
liabilities covers       liability portfolios,    options to be in-the-money,   
mismatches of assets     the local regulatory     with a potentially adverse    
relative to liabilities. environment and Group    impact on profit              
Also the impact of a     policies                 We manage market              
change in fund-related   Risk management          (policyholder) risk through   
management fees earned   strategies designed to   asset-liability matching,     
from client portfolios   mitigate market risk are interest rate swaps and       
as a consequence of      tailored to the type of  hedges, equity hedges, and    
movements in asset       contracts sold. Where    currency swaps, borrowings and
markets.                 contracts are related    forward foreign exchange      
The June 2011 market     purely to longevity,     contracts to mitigate currency
(policyholder) risk      mortality and morbidity  risk                          
economic capital split   risk, there is typically Smooth bonus products         
allows for               no sharing of better-    constitute a significant      
diversification both     than-expected or         proportion of the South       
within market risk and   required investment      African business. We pay      
between market risk and  returns. Under unit-     particular attention to       
other risk categories.   linked and/or market-    declaring bonuses in a        
                        linked contracts,        responsible manner, to meet    
                        policyholders receive    our promise to clients that    
the full investment      returns will be less volatile  
                        return on the underlying over time than purely market-  
                        assets, less any         linked returns. Net investment 
                        applicable fees, and the returns not distributed are    
only residual market     credited to bonus-smoothing    
                        risk relates to          reserves to support consistent 
                        variation in asset-based bonus declarations when        
                        fees as a result of      markets are low                
fluctuations in the      When investing shareholders`    
                       underlying assets        funds, we address equity price  
                       In most other classes of risks through investment        
                       investment-related       policies which tightly limit    
contracts, investment    the extent of investment in     
                       returns are attributed   equities or equity funds. As a  
                       to, or shared with,      result, the shareholder assets  
                       policyholders in the     invested to back the statutory  
form of vesting and/or   capital requirements of each    
                       non-vesting bonuses. Non-legal entity in the Group are   
                       vesting bonuses offer an predominantly invested in       
                       option for management    sovereign bonds and cash,       
action, as they can be   hence exposure of shareholder   
                       withheld in adverse      assets to market risk is        
                       circumstances            relatively small overall.       
                       The Bermuda business, in Other practices include:        
run-off, is subject to   Our Principles and Practices    
                       substantial market risk  of Financial Management govern  
                       due to the nature of the the management of               
                       guarantees in the        discretionary participating     
products. The risks are  contracts in South Africa,      
                       monitored on a daily     including bonus-sharing rules   
                       basis and we are subject and management actions to be    
                       to a dynamic hedging     taken in adverse conditions     
programme which is       Stock selection and investment  
                       governed by the Group    analysis are supported by a     
                       Oversight Committee,     well-developed research         
                       comprising Group and     function                        
Bermuda Board members.   In our investment guidelines    
                                               asset-liability duration         
                                               matching is used for fixed       
                                               annuities, especially where      
specific guarantees apply.       
                                               Other non-profit policies are    
                                               also suitably matched            
                                               Market risk on with-profit       
policies, where investment       
                                               risk is shared with investors,   
                                               is mitigated by appropriate      
                                               bonus declaration practices      
and hedging                      
                                               Interest rate and equity         
                                               hedging are used where           
                                               movements can lead to an         
increase in the value of         
                                               investment guarantees/options,   
                                               causing a reduction in           
                                               earnings and shareholder         
capital. We have implemented     
                                               an Internal Economic Scenario    
                                               Generator in South Africa,       
                                               which allows us to dynamically   
hedge our interest rate and      
                                               equity exposures.                
Credit risk              The Group`s credit risk  The Group Credit Risk Policy  
The Group is exposed to  policy, limits and       sets out the principles and   
the risk of credit       reporting systems have   mandatory minimum standards   
defaults. This includes  recently been reviewed.  for the management of credit  
counterparty risk where  We have introduced       and counterparty risk across  
an asset is not repaid   improvements to allow us the Old Mutual Group, which   
in accordance with the   to adopt a more dynamic  include:                      
terms of the contract.   and timely approach to   The credit risk the business  
Credit risk also         identifying and managing is willing to accept          
encompasses lending risk credit risk exposures    The current credit risk       
(for instance in our     The Group only deals     profile and exposure to credit
banking businesses),     with approved            risk concentrations           
where a borrower becomes counterparties and,      The future target credit risk 
unable to repay          where appropriate,       profile and credit risk limits
outstanding balances.    obtains sufficient       that comply with the business 
Client defaults on       collateral as a means of risk appetite.                
financial guarantee      mitigating the financial Increasing activity in the    
obligations are also an  loss from defaults. We   unsecured personal loans      
element of credit risk.  continuously monitor the within Old Mutual Emerging    
                        credit ratings of        Markets, from the Mass         
                        counterparties.          Foundation Cluster, is subject 
                        The Group`s exposure to  to Group standards and risk    
the European peripheral  assessment.                    
                        economies is not deemed  With the consolidation in 2011 
                        significant and is       of the Zimbabwean businesses   
                        primarily to highly-     into Old Mutual Emerging       
rated institutions. At   Markets, came the local        
                        the time of writing this banking business called CABS.  
                        report, the Group has    This business will also be     
                        less than GBP2 million   subject to complying and       
exposure to the          rolling out Group standards    
                        sovereign debt of        and policies within 2012.      
                       European peripheral      Nedbank manages credit risk     
                       economies; the exposure  exposures through its credit    
has been reduced over    risk management framework,      
                       the course of the last   which encompasses               
                       year from GBP10 million. comprehensive credit policies,  
                       We intend to maintain    limits, governance structures   
our exposures at low     and internal risk models that   
                       levels and to continue   are fully Basel II compliant    
                       monitoring developments  and in line with Group          
                       in this region.          policies and practices. To      
Credit exposure was      address the changing            
                       reduced by GBP11.5       conditions impacting on credit  
                       billion as a result of   risk this year, Nedbank has:    
                       the sale of US Life.     Closely monitored credit risk   
As our primary banking   loss ratios and other key       
                       business, Nedbank        indicators through its credit   
                       carries the majority of  risk monitoring committees      
                       our credit risk through  Tightened credit granting       
its lending and other    criteria - for example, on      
                       financing activities.    home loans it has tightened     
                       Nedbank`s financing      loan-to-value criteria,         
                       activities contribute to increased acceptance standards  
its significant credit   and where appropriate,          
                       risk exposure. We expect restructured credit risk        
                       impairment levels to     agreements                      
                       remain stable or even    Tightened controls over large   
start to reduce during   payments to and from global     
                       2012. This is due to a   banks                           
                       number of factors        Increased staff to administer   
                       including a slowdown in  collections.                    
lending, the                                             
                       introduction of tighter                                  
                       lending criteria and the                                 
                       stabilisation of                                         
economic conditions.                                     
Liability risk           We manage liability risk Incorrect pricing bases give  
The Group assumes        by:                      rise to underwriting risk. The
liability risk by        Writing a mix of         business units with           
issuing insurance        business over multiple   significant liability risk are
contracts under which it insurance classes and    Emerging Markets and M&F.     
agrees to compensate the geographical segments.   In Emerging Markets the       
policyholder or other    Business that is weakly  relatively weak correlation of
beneficiary if a         correlated with          liability risk with our other 
specified uncertain      liability risk (e.g.     risk types reduces our        
future event affecting   unit-linked business)    exposure after diversification
the policyholder occurs. provides a hedge against over several insurance classes
This risk includes       liability risk due to a  and a number of geographical  
mortality and morbidity  diversification effect   segments                      
risk in the LTS business Using sophisticated      Maintenance and use of        
units and a risk of loss management information   sophisticated management      
from events such as fire systems which provide    information systems which     
or accident in Mutual &  current data on the      provide current data on the   
Federal (M&F), our       risks to which we are    risks to which we are exposed 
general insurance        exposed                  Use of actuarial models to    
business unit.           Calculating premiums and calculate premiums and monitor
The June 2011 liability  monitoring claims        claims patterns using past    
risk diversified         patterns using actuarial experience and statistical    
economic capital allows  models based on past     methods                       
for diversification both experience and           Guidelines for concluding     
within liability risk    statistical methods      insurance contracts and       
and between liability    In our underwriting      assuming liability risks, such
risk and other risk      policy, we specify Group as underwriting principles and
categories.              requirements for         product pricing procedures    
                        concluding insurance     Reinsurance to limit our       
                        contracts and assuming   exposure to large single       
                        liability risks          claims and catastrophes        
Using reinsurance to     An effective mix of assets     
                        limit exposure to large  that back insurance            
                        single claims and        liabilities based on those     
                        catastrophes and         liabilities` nature and term   
increase our insurance   A key change project for M&F   
                        capacity                 in 2011 has been to implement  
                        Building an effective    new, best-practice             
                        mix of assets that back  underwriting standards and     
insurance liabilities    processes in the underwriting   
                       based on the nature and  division, which will enhance    
                       term of those            deal approval processes and     
                       liabilities.             risk-based pricing methodology  
Reinsurance plays an extremely   
                                               important role in the            
                                               management of liability risk     
                                               and exposure at M&F.             
Operational risk         Operational loss is      We developed the RCSA process 
The risk arising from    inherent to our business significantly during 2011, and
operational activities,  and difficult to         the increased quality and     
for example a failure of eliminate entirely.      quantity of data has enabled  
a major systems, or      However, by using        more granular review of       
losses incurred as a     sensitive indicative     operational risk across the   
consequence of people    triggers we can respond  Group                         
and or process failures, to events before they    Following appropriate training
including external       occur.                   and strengthening local risk  
events. Specific         Operational risk is one  teams across the Group, we are
examples include our     of the driving metrics   beginning to realise the      
ability to attract and   in our risk appetite     benefits of a consistent,     
retain key staff with    framework. Our appetite  Group-wide RCSA process. The  
the necessary skills to  for operational risk is  data has enhanced our Board   
help the Group meet its  to continually reduce    risk reports and supports a   
objectives, and adequate exposure from events     more effective capital model. 
protection of people,    that we are able to                                    
premises and data        manage and control                                     
(including IT            We continue to focus on                                
sustainability and       areas where we can add                                 
infrastructure).         value for shareholders -                               
                       reducing operational                                     
                       risk losses that                                         
                       directly impact profits,                                 
refining our risk                                        
                       categorisation model to                                  
                       enable more accurate and                                 
                       consistent reporting of                                  
events across the Group,                                 
                       and using more advanced                                  
                       mathematical concepts to                                 
                       translate data inputs                                    
into capital amounts                                     
                       Both Risk and Control                                    
                       Self Assessment (RCSA)                                   
                       and internal risk events                                 
are used to validate the                                 
                       accuracy of scenarios                                    
                       used in our Advanced                                     
                       Management Approach to                                   
operational risk capital                                 
                       modelling                                                
                       OpenPages, our risk                                      
                       management tool, is                                      
widely used throughout                                   
                       the Group - helping                                      
                       businesses to understand                                 
                       operational risk better,                                 
ensure there are no                                      
                       repeatedly occurring                                     
                       inherent weaknesses, and                                 
                       enhance the control                                      
framework.                                               
                       The table on next page                                   
                       gives a breakdown of the                                 
                       Group`s principal                                        
operational risks.                                       
The principal operational risks we face are listed below.                       
Risk description         2011 commentary          Key mitigations               
Regulatory and tax risk  In the wake of the       Old Mutual is well positioned 
Regulatory requirements  deepening financial      to meet increased regulatory  
continue to evolve, with crisis, global           expectations since we scan    
a range of new           regulators have          the regulatory environment on 
prudential and business  continued to issue a     a global basis.               
conduct regulations      raft of new regulation.  Dedicated Group and business  
coming to fruition over  While much of the detail unit compliance teams closely 
the next couple of       is still evolving, the   monitor new and changing      
years. Business conduct  direction is towards an  regulatory developments and   
regulation continues to  intensifying regulatory  liaise regularly with local   
evolve with a greater    environment with even    regulators and trade bodies   
focus on customer        tighter controls on      to influence outcomes         
protection, and          banking and asset        positively.                   
compliance with all      management. Structural   The Group provides a co-      
aspects of tax           reform has led a number  ordination role in relation   
legislation is becoming  of global regulators to  to the FSA, which is the lead 
increasingly complex as  adopt a `twin peaks`     authority for Old Mutual plc  
the system of taxation   regulatory model, which  under the Financial Groups    
continues to change.     is expected to result in Directive and for approval of 
Solvency II and its      an increased focus on    our internal model            
South African            business conduct         application under Solvency    
equivalent, SAM, are     activities. Customer     II.                           
both currently planned   protection in developing The iCRaFT project is         
to come into effect at   markets and information  designed to deliver all       
the start of 2014.       security and privacy are Solvency II and SAM           
Additional risk also     also regulatory          requirements, as a minimum.   
arises in relation to    hotspots.                It made good progress in 2011 
responsibilities for     Solvency II and SAM in   and project deliverables are  
reporting routine        South Africa will create on target as we transition    
customer, employee and   step changes in          into business as usual.       
other transactions to    insurance prudential     All major business units have 
the tax authorities and  regulation, with focus   dedicated in-house tax        
adherence to processing  on internal risk and     resources who assess and      
risk procedures is       capital management and   monitor new developments. For 
important.               the more proactive       example the changes           
We need to correctly     nature of Group          introduced by the SA budget   
assess the impact of     supervision under the    in February 2012 are already  
these changes and        Group internal model     being considered when pricing 
respond to them in a     approval process.        our policyholder products,    
timely manner to         Governments continue to  and actions are being taken   
efficiently manage       impose greater burdens   to:                           
regulatory required      on taxpayers as they     Update systems to enable Old  
capital.                 seek to enhance revenue  Mutual to pay the right       
This could translate     yield and transfer more  amount of tax to the          
into lower returns to    of the cost of tax       authorities                   
shareholders or being    compliance to taxpayers. Review product pricing        
unable to provide        The risk for the Group   structures and design value-  
customers with products  is amplified by its      enhancing features.           
at a price which is      broad geographical       We have adopted a Group-wide  
acceptable to them,      spread, which requires   tax risk management policy    
thereby restricting our  it to manage a diversity which requires tax review of  
business opportunities.  of changing tax          major strategic initiatives   
In addition to the risk  requirements and         and product developments      
of a fine, penalty or    regulations.             before implementation.        
regulatory censure, non-                                                        
compliance carries a                                                            
growing risk of                                                                 
regulatory intervention                                                         
that could impact on our                                                        
ability to operate.                                                             
Risk description         2011 commentary          Key mitigations               
IT and data security     Across the LTS           We developed a new Group      
Poor IT infrastructure   businesses the operating policy for information        
and resilience could     model was changed during security and privacy in       
result in disruption to  2011, providing greater  2011, which will be           
our businesses with      centralised control for  rolled out and embedded       
adverse consequences on  IT infrastructure whilst within the different          
customer service, loss   enhancing the seniority  business units during         
of customer data and     and experience of the    2012. The roll-out of         
failure to manage the    Chief Information        the policy will also          
business effectively.    Officers in the          ensure that information       
                       business.                security is included in         
                       Physical security and    the LTS IT strategy and         
information security are that key risks and              
                       areas of increasing risk appropriate control             
                       and regulatory focus -   frameworks are in place.        
                       particularly in relation Q2 2012 will see a              
to information security, refresh of our periodic         
                       where the UK and Europe  information security            
                       have seen increasing     benchmarking exercise,          
                       enforcement activity and to measure how well             
fines.                   embedded the Group              
                       New privacy and consumer policy is in the                
                       protection laws have     different IT processes          
                       also been introduced in  and practices across the        
South Africa, although   Group.                          
                       the practical regulatory Group information               
                       enforcement bodies are   security standards are          
                       still evolving.          based on good practice          
and data privacy                 
                                               obligations.                     
People risk              There were a number of   Our first-ever Group          
Delivery of the business new appointments to      culture survey had a          
strategy requires        senior roles and         very high response rate.      
significant change.      leadership team          Employee-led action           
Without the right        reorganisations to       plans to achieve the          
culture, leadership      strengthen our senior    desired culture shift         
behaviours and           talent which could have  have been developed and       
management practices we  destabilised teams.      are being implemented.        
will be unable to        Selection and            We have continued to          
attract, retain and      appointment needed to be develop our leadership        
motivate the talent we   rigorous to ensure that  and emerging talent by        
need to deliver the      we upgraded our          enhancing development         
business strategy.       leadership capability.   opportunities through         
                       The year saw further     mobility and targeted           
developments in          structured programmes.          
                       regulatory requirements  Each appointment into a         
                       on executive             senior role, whether            
                       remuneration and its     internal or external,           
alignment with risk-     includes independent            
                       based measures.          external assessment.            
                                               We introduced a new              
                                               performance management           
system, which provides           
                                               for the assessment of            
                                               both business results            
                                               and behaviours for the           
2011 performance review.         
                                               We also broadened the            
                                               use of incentive pools           
                                               determined by measures           
including economic               
                                               profit.                          
Risk type and potential  Group mitigating actions Business unit management      
threat or uncertainty    and opportunities        actions and opportunities     
Market (Shareholder)     The Group monitors       The Group market (shareholder)
risk                     market risk as part of   risk policy sets out the      
The impact on            the risk appetite        principles and mandatory      
shareholder assets due   framework.               standards for the management  
to changes in the value  The impact of changes in of market (shareholder) risk  
of financial assets or   market risk is monitored across the Old Mutual Group.  
liabilities arising from and managed using        Business units are required to
changes in equity, bond  sensitivity analyses,    have a written strategy for   
and real estate prices,  through the business     managing market risk which    
interest rates and       units` own regulatory    should reflect the Group      
foreign exchange rates.  processes, with          strategy.                     
Our greatest exposure is reference to the Group`s The business unit strategy    
to equity risk. Market   risk appetite framework, must cover:                   
risk arises differently  and by other means. This The approach to measuring and 
in the business units,   work is complemented by  managing market risk          
depending on the types   the Group`s capital      Market risk return preferences
of assets and            modelling and embedded   The current market risk       
liabilities held. Most   value reporting          profile                       
of our shareholder       processes, which include Exposure concentrations       
assets are invested in   assessments of the       The future target market risk 
sovereign bonds which is sensitivity of our       profile                       
included within the      capital position and     Limits that comply with the   
credit section of the    embedded value to        business risk appetite, and   
risk profile. The        various market changes   risk mitigation techniques.   
analysis here represents The upside presented by                                
just that part of        market risk is evident                                 
shareholder funds        when equity values rise                                
subject to market risk.  or interest rates move                                 
The June 2011 market     favourably.                                            
(shareholder) risk                                                              
economic capital split                                                          
allows for                                                                      
diversification both                                                            
within market risk and                                                          
between market risk and                                                         
other risk categories.                                                          
Currency risk            We manage currency risk  Intra-Group currency exposures
Currency risk is firstly to ensure that Financial are not typically hedged      
the risk at Group level  Groups Directive (FGD)   There is an allowance at      
that net assets in       capital remains adequate business unit level for       
business units invested  and does not attract     currency risk associated with 
in currencies other than unwelcome regulatory     direct revenue streams from   
sterling depreciate      attention. We arrange    subsidiaries and related      
relative to sterling,    our assets and           companies.                    
leading to a fall in     liabilities to ensure                                  
Group net asset values   that FGD remains at                                    
(currency translation    suitable levels in                                     
risk).                   stress scenarios                                       
Secondly, there is an    We manage currency risk                                
allowance at business    associated with known                                  
unit level for currency  flows of currencies from                               
risk associated with     business units to Group                                
direct revenue streams   and vice versa if                                      
from subsidiaries and    appropriate, such as                                   
related companies.       future dividends and                                   
                       proceeds arising from                                    
disposals                                                
                       We test the devaluation                                  
                       of other currencies                                      
                       relative to sterling,                                    
and seek to match                                        
                       currency liabilities to                                  
                       assets in the Group`s                                    
                       consolidated balance                                     
sheet, e.g. by issuing                                   
                       debt in specific                                         
                       currencies, and/or via                                   
                       the use of swaps.                                        
Strategic and change     Key risks that could     A rigorous annual strategy    
risk                     adversely affect our     review and tracking process   
The risk of failing to   ability to deliver the   mitigates the risks in the    
implement the business   stated strategy include: following ways:               
strategy and the         Unanticipated external   To ensure ongoing ownership   
management of associated changes arising from     and commitment, the Old Mutual
changes to the business. competitors, regulators  Board and top leaders are     
                        and government bodies    actively involved in the       
Failure to clearly       annual review of the Group      
                       communicate Old Mutual`s strategy                        
                       strategy, both           The Group strategy is           
                       internally and           communicated externally and     
externally               simultaneously internally, to   
                       Unexpected performance   provide guidance to all Old     
                       shocks in the Group`s    Mutual`s employees              
                       underlying businesses    The Group strategy clearly      
Failure to clearly       sets out the strategic          
                       define, prioritise and   priorities for the Group and    
                       monitor delivery of the  provides context for business   
                       most critical Group-wide unit planning                   
and local strategic      Competitor activity and         
                       programmes               anticipated regulatory changes  
                       Decreasing staff         are monitored locally and       
                       engagement due to the    included in business units`     
uncertainties associated annual plans                    
                       with organisational      Progress against business       
                       changes.                 plans is reported at four       
                                               quarterly review meetings and    
remedial actions taken where     
                                               necessary. In addition, the      
                                               key Group-wide strategic         
                                               programmes are developed,        
tracked and reported on by the   
                                               Strategic Implementation         
                                               Office and the Group Strategy    
                                               and Strategic Implementation     
teams work with the business     
                                               leaders to define the            
                                               activities that will support     
                                               the strategy and track the       
progress of these activities     
                                               The business units within the    
                                               Group have taken steps to        
                                               establish Change teams with      
Change Directors to provide      
                                               accountability for the           
                                               delivery of key programmes       
                                               The Strategic Implementation     
team have worked to provide a    
                                               framework for change that is     
                                               monitored through the change     
                                               risk policy. This ensures that   
the risks of programme failure   
                                               are reduced and the deliveries   
                                               provide value for money for      
                                               the investment in change.        
Liquidity risk           Our liquidity position   The Group liquidity risk      
Liquidity risk is the    is prudently managed at  policy sets out the principles
risk that the Group is   both Group and business  and mandatory minimum         
unable to meet its       unit level.              standards for the management  
obligations as they fall The Group-wide liquidity of liquidity risk across the  
due, for example if      policy sets out          Old Mutual Group:             
counterparties providing parameters within which  Business units are required to
short-term funding were  all business units must  assess their liquidity risk,  
to withdraw or not roll  operate to identify,     by conducting a review of     
over funding.            measure and manage       their funding profile against 
It also includes the     liquidity risk           the nature of risk inherent   
risk of being unable to  The Group Capital        within the business           
sell assets in an        Management Committee     Business units must define    
illiquid market, or not  reviews capital and      their liquidity risk appetite 
being able to raise more liquidity positions,     and propose measures for      
capital, leading to      with the Group Executive managing this which are       
asset-liability matching Risk Committee providing appropriate and proportionate 
problems and a threat to additional oversight and to the risk                   
capital cover ratios.    challenge                The liquidity risk appetite   
Extreme market           Liquidity headroom is    must determine the level of   
volatility may result in one of our key risk      liquidity risk exposure the   
unexpected capital calls indicators. It ensures   business is willing to accept 
and stressed liquidity   we have sufficient       in order to meet objectives   
positions.               liquidity to cover both  and optimise returns against  
asset liquidity risk and capital                         
                       funding liquidity risk   The policy sets out the         
                       The Group has rolled out minimum frequency with which    
                       a new liquidity policy   the reports must be prepared,   
in 2011, which is being  the escalation process and      
                       embedded within business also contingency plans          
                       units. The Group has a   The requirement for business    
                       new documented           unit specific liquidity         
Contingency Funding and  contingency plans.              
                       Capital Strategy which   Liquidity risk management is a  
                       is continuing to evolve  particular focus in the         
                       into 2012, with business Nedbank Group.                  
units also developing    A portfolio of marketable and   
                       local contingency plans  highly liquid assets to meet    
                       The Basel Committee on   unforeseen funding              
                       Banking Supervision      requirements is maintained      
issued new liquidity     Market liquidity by asset type  
                       standards on 16 December (and for a continuum of         
                       2010. Many of the key    plausible stress scenarios) is  
                       principles are already   part of the internal stress     
encapsulated in          testing and scenario analysis   
                       Nedbank`s Liquidity Risk process                         
                       Management Framework.    The quantum of unencumbered     
                       However, in order to     assets available as collateral  
meet the requirements of for stress funding is measured  
                       the liquidity coverage   and monitored on an ongoing     
                       ratio by 2015 and the    basis.                          
                       net stable funding ratio                                 
by 2018, Nedbank and the                                 
                       other South African                                      
                       banks are working                                        
                       closely with the South                                   
African Reserve Bank                                     
                       (SARB) and National                                      
                       Treasury to address the                                  
                       structural challenges of                                 
compliance for the local                                 
                       banking industry, while                                  
                       at the same time                                         
                       considering the                                          
unintended economic                                      
                       consequences which may                                   
                       arise from the proposed                                  
                       liquidity standards.                                     
Related parties                                                                 
The Group provides certain pension fund, insurance, banking and financial       
services to related parties. These are conducted on an arm`s length basis and   
are not material to the Group`s results.                                        
(a) Transactions with key management personnel, remuneration and other          
compensation                                                                    
Key management personnel are those persons having authority and responsibility  
for planning, directing and controlling the activities of the Group, directly or
indirectly, including any director (whether executive or otherwise) of the      
Group. Details of the compensation paid to the Board of directors as well as    
their shareholdings in the Company are disclosed in the Remuneration Report on  
page 119 and Corporate Governance report on page 100 respectively.              
(b) Key management personnel remuneration and other compensation                
                                Year ended 31        Year ended 31 December     
                               December 2011        2010                        
                                Number      Value     Number     Value GBP000s  
ofpersonne  GBP000s   ofpersonn                  
                               l                    el                          
Directors` fees                  12          1,638     12         1,510         
Remuneration                                 25,176               22,819        
Cash remuneration                17          5,969     18         6,675         
Short-term employee benefits     17          8,751     18         7,660         
Post-employment benefits         14          1,296     10         451           
Other long-term benefits         5           12        7          14            
Share-based payments             13          9,148     17         8,019         
                                            26,814               24,329         
                                Year ended 31        Year ended 31 December     
                               December 2011        2010                        
Share options                     Number     Number    Number of  Number of     
                               ofpersonne  ofoption  personnel  options/        
                               l           s/                  shares `000s     
                                          shares                                
`000s                                 
Outstanding at beginning of the  13          14,499    11         15,613        
year                                                                            
Leavers                          1           (70)      2          (482)         
New appointments                 1           274       4          704           
Granted during the year                      193                  425           
Exercised during the year                    (2,079)              (966)         
Lapsed during the year                       (1,335)              (795)         
Outstanding at end of the year   11          11,482    13         14,499        
                                Year ended 31        Year ended 31 December     
                               December 2011        2010                        
Restricted shares                 Number of  Number    Number of  Number of     
personnel   of        personnel  options/        
                                          options/            shares `000s      
                                          shares                                
                                          `000s                                 
Outstanding at beginning of the  14          19,142    10         7,832         
year                                                                            
Leavers                          1           (641)     2          (1,565)       
New appointments                 2           1,580     6          1,314         
Granted during the year                      7,111                12,282        
Lapsed during the year                       (2,270)              (151)         
Released during the year                     (3,270)              (570)         
Outstanding at end of the year   14          21,652    14         19,142        
(c) Key management personnel transactions                                       
Key management personnel and members of their close family have undertaken      
transactions with Old Mutual plc and its subsidiaries, jointly controlled       
entities and associated undertakings in the normal course of business, details  
of which are given below. For current accounts positive values indicate assets  
of the individual whilst for credit cards and mortgages positive values indicate
liabilities of the individual.                                                  
                                Year ended 31        Year ended 31 December     
December 2011        2010                        
                                Number of    Value    Number of  Value GBP000s  
                               personnel    GBP000s  personnel                  
Current accounts                                                                
Balance at beginning of the year 8            672      7          265           
Net movement during the year                  (348)               407           
Balance at end of the year       5            324      8          672           
Credit cards                                                                    
Balance at beginning of the year 5            29       4          22            
Net movement during the year                  (3)                 7             
Balance at end of the year       5            26       5          29            
Mortgages                                                                       
Balance at beginning of the year 5            1,791    5          3,028         
Net movement during the year                  (627)               (1,125)       
Interest charged                              49                  86            
Less repayments                               (778)               (334)         
Foreign exchange movements                    186                 136           
Balance at end of the year       4            621      5          1,791         
General insurance contracts                                                     
Total premium paid during the    3            15       3          18            
year                                                                            
Claims paid during the year      1            1        1          1             
Life insurance products                                                         
Total sum assured/value of       10           16,029   13         23,501        
investment at end of the year                                                   
Pensions, termination benefits                                                  
paid                                                                            
Value of pension plan as at end  10           5,700    13         6,714         
of the year                                                                     
Various members of key management personnel hold, and/or have at various times  
during the year held, investments managed by asset management businesses of the 
Group. These include unit trusts, mutual funds and hedge funds. None of the     
amounts concerned are material in the context of the funds managed by the Group 
business concerned, and all of the investments have been made by the individuals
concerned either on terms which are the same as those available to external     
clients generally or, where that is not the case, on the same preferential terms
as were available to employees of the business generally.                       
(d) Skandia Liv                                                                 
Livforsakringsaktiebolaget Skandia (publ) (Skandia Liv), is a related party to  
the Old Mutual Group. Skandia Liv is a wholly owned subsidiary of Skandia and   
its business is conducted on a mutual basis. For the reasons given in the       
accounting policies Skandia Liv`s result is not consolidated in these financial 
statements.                                                                     
Material transactions between the Group and the Skandia Liv group in the year   
ended 31 December 2011 were as follows:                                         
Agreement in principle and framework agreement on co-operation covering market  
related functions and certain staff functions - this involves distribution and  
distribution support, customer service, market communication, administration of 
group insurance products, and staff and service functions. Skandia Liv paid     
GBP90 million (2010: GBP88 million) for services rendered under this agreement. 
Premises - the Group rented office premises from Skandia Liv. The Group paid    
market rents of GBP1 million (2010: GBP16 million) for these premises.          
Occupational pensions - Skandia Liv provides occupational pensions for the      
employees of the Group, for which the Group paid GBP17 million (2010: GBP15     
million).                                                                       
Agreement on IT services - the Group provides IT services to Skandia Liv. The   
amount charged to Skandia Liv was GBP7 million (2010: GBP7 million).            
Settlement with Skandia Liv regarding the arbitration settlement - in a ruling  
issue on 2 October 2008, the arbitration board ruled that the going rate level  
of compensation in the market pursuant to the 2002 Asset Management Agreement is
a maximum of ten basis points including value added tax, and that Skandia - for 
the time from 1 July 2008 and onward - is obligated to pay an amount to Skandia 
Liv that corresponds to the share of asset management fees received that exceed 
ten basis points including value added tax. A reserve to cover asset management 
fees for the time after 1 July 2008 was charged to the income statement. On 21  
July 2009, an agreement was reached between Skandia and Skandia Liv, under which
Skandia will pay a fixed amount per quarter until the end of 2013. The total    
remaining amount to be paid to Skandia Liv is less than the reserve provision   
booked as per July 2009 with the difference resolved in 2009. The remaining     
provision of GBP10 million is shown as a liability to Skandia Liv in the        
statement of financial position.                                                
Currency derivatives - Skandia Liv hedge their currency position with forward   
contracts with Skandia Group at the prices prevailing on the foreign exchange   
market. Skandia Liv paid GBP7 million (2010: GBP27 million) for forward         
contracts during the year.                                                      
Capital Contribution - during the year, Skandia Liv made a group contribution of
GBP154 million to the Skandia Group. Unrelieved tax losses have been used to    
offset the entire tax charge on this transaction. Simultaneously, the Skandia   
Group made a capital injection of GBP110 million back to Skandia Liv,           
corresponding to the group contribution net of tax relief.                      
On 15 December 2011 it was announced that the Group has agreed to sell the      
Nordic business unit to Skandia Liv.  Further detail has been provided in note  
A2.                                                                             
The balance outstanding at 31 December 2011 due from Skandia Liv was GBP17      
million (2010: GBP13 million).                                                  
Various other arrangements exist between the Group and Skandia Liv, principally 
in respect of provision of accounting, legal and treasury functions, all of     
which are transacted on an arm`s length basis.                                  
Enquiries                                                                       
External Communications/Investor                                                
Relations                                                                       
Patrick Bowes                             +44 (0)20 7002 7440                   
Kelly de Kock                             +27 (0)21 509 8709                    
                                                                                
Media                                                                           
William Baldwin-Charles                   +44 (0)20 7002 7133                   
29 March 2012                                                                   
Sponsor:                                                                        
Merrill Lynch SA (Pty) Ltd                                                      
Notes to Editors                                                                
Old Mutual                                                                      
Old Mutual plc is an international long-term savings, protection and investment 
Group.  Originating in South Africa in 1845, the Group provides life assurance, 
asset management, banking and general insurance to more than 15 million         
customers in Europe, the Americas, Africa and Asia.  Old Mutual plc is listed on
the London Stock Exchange and the Johannesburg Stock Exchange, since 1999.      
In the year ended 31 December 2011, the Group reported adjusted operating profit
before tax of GBP1.5 billion (on an IFRS basis) and had GBP267 billion of funds 
under management, from core operations.                                         
For further information on Old Mutual plc, please visit the corporate website at
www.oldmutual.com                                                               
Date: 29/03/2012 15:00:04 Produced by the JSE SENS Department.                  
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