Bytes Technology Group Limited
(Incorporated in the Republic of South Africa)
(Registration number 1911/003874/06)
(ISIN Number ZAE000029526 Share code: BTG)
BYTES TECHNOLOGY NETWORKS WINS SA EAGLE CONTRACT
Bytes Technology Networks (BTN), a division of the listed Bytes Technology
Group (BTG), has been awarded a contract worth more than R10 million for the
IT outsourcing of South African Eagle (SA Eagle), a member of the Zurich
Financial Services Group.
SA Eagle, a supplier of short term insurance products to the insurance
brokerage industry in Southern Africa and internationally, awarded the three-
year contract to BTN to provide SA Eagle with managed IT outsourcing of
centralised operational services.
Since the start of 2000 SA Eagle has embarked upon several initiatives
across the organisation to improve operational effectiveness and efficiency.
Information technology is a key business enabler to support these
initiatives. The IT department was restructured to provide focus on the
operational support of the current business as well as continuous
development of solutions that will give SA Eagle a strategic advantage.
SA Eagle General Manager, Mark Neille, said: "The restructuring of the IT
department was designed to support a new IT strategy that takes a portfolio
approach to all IT systems. Thereby the decisions to invest in new systems
were prioritised based on future business opportunities and benefits to the
organisation. In addition, decisions regarding the maintenance or
enhancement of current systems were based on the operational and
transactional importance of each system within a fixed budget.
The IT strategy of the company seeks to focus on the high value areas such
as the synthesis of IT knowledge and business opportunities, while
outsourcing the non-core IT processes and systems."
SA Eagle IT Production Services Manager, Keith Newnham, added:"The
outsourcing of centralised operational IT functions is seen as a way of
leveraging the expertise of BTN to help reduce operational costs, improve
service delivery and enable IT management to focus on meeting the strategic
needs of the business."
"The alignment of SA Eagle's business strategy by the outsourcing of non-
core business components is becoming an increasingly popular trend among
large companies. By outsourcing its operational IT requirements to BTN, SA
Eagle will benefit from ongoing operational efficiencies and service
excellence based on a three-year cost neutral financial model. This will
enable SA Eagle to focus on its core business and customer," says Newnham.
"The SA Eagle IT staff that have moved to BTN as part of the outsource
contract will benefit from being part of a leading IT managed services
organisation. BTN prides itself on being a learning organisation that
encourages and promotes career enhancement and growth opportunities for
all," said Newnham.
BTN Gauteng's Regional Director, Patrick Hastings, said: "BTN prefers a
partnership approach to outsourcing, rather than just being a supplier of
managed services. Such an approach has a win-win result for both parties and
is a strategic fit for Bytes Technology."
Ends
22 April 2002
Issued by:
Bytes Technology Networks
The Crescent, 3 Eglin Road, Sunninghill
For more information:
Dana Jedrisko
Bytes Technology Networks
National Marketing Manager
Tel: (011) 800-9300
Patrick Hastings
Bytes Technology Networks Gauteng
Regional Director
Tel: (011) 800-9300
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