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Thu 19 Sep 2002, 12:54 New Clicks Launches Priceline Pharmacy
New Clicks launches Priceline Pharmacy                                          
New Clicks Holdings Limited                                                     
News release                                                                    
New Clicks launches Priceline Pharmacy                                       
Retail specialist announces new pharmacy banner group in Australia              
   New Clicks Australia (NCA), the Australian subsidiary of New Clicks Holdings,
has launched its new pharmacy banner group, Priceline Pharmacy.                 
Priceline Pharmacy is being offered to pharmacists as a franchising          
opportunity, leveraging off the established support services infrastructure of  
New Clicks and the learnings gained from the group`s involvement in the South   
African healthcare market.                                                      
At the opening of the pilot store in Pakenham, Victoria, Jeff Sher, NCA      
country leader, said: "Priceline is Australia`s fastest growing retailer of     
beauty, health and lifestyle products, and Priceline Pharmacy is a strategic    
progression for our business."                                                  
"New Clicks has been developing the infrastructure to manage pharmacy        
operations in Australia for the past two years, and our shared services model   
across our retail brands will provide economies of scale that will deliver      
better margins, and thus improved profitability and sustainability," said Sher. 
New Clicks has specialist retail skills in a shared services structure that  
provides efficient supply chain management, marketing, buying, finance and      
administration, and centralised distribution.                                   
   NCA will also provide a comprehensive and integrated marketing program that  
will generate more customers, increase average transaction size, engineer repeat
visits and deliver a better business outcome.                                   
   "The Priceline ClubCard loyalty program, which has signed more than 750,000  
members since its launch in June, will be a pivotal marketing element.  The     
average basket size of cardholders is 75 per cent greater than non-card holders.
Priceline Pharmacy franchisees will be able to capitalise on this program and   
use it to build customer loyalty," Sher added.                                  
   Trevor Honneysett, group leader for New Clicks Holdings, says the move into  
Priceline Pharmacy adds further weight to the group`s transnational healthcare  
strategy.                                                                       
   "The Australian market has nearly 5 000 pharmacies, about double the number  
in South Africa. Of these, around 40% belong to some form of banner group, and  
the balance are independent pharmacies.  In line with the international trend,  
independents are increasingly grouping together.  We are therefore entering the 
market at an opportune time.                                                    
   "New Clicks and pharmacies are a natural fit  - strategic partnerships in    
which the pharmacists deliver the patient care and customer service while New   
Clicks delivers a successful retail format and, through Priceline, a powerful   
brand," says Honneysett.                                                        
   Ends                                                                         
Issued by:  Lucy Reyburn Investor Relations 082 922 7483                        
            or 021 761 9700                                                     
Date:       18 September 2002                                                   
Contact:    Jeff Sher, New Clicks Australia                                     
Tel:        0961 3 9730 8009                                                    
Or:         Peter Green, New Clicks Holdings                                    
Tel:        021 460 1181 / 1911                                                 
Notes to editors:                                                               
New Clicks Australia operates the House, Price attack, Priceline and Priceline  
Pharmacy brands, with 130 company-owned and 184 franchised outlets.             
*  Priceline Pharmacy in Pakenham, Victoria, has been chosen as the test market 
for New Clicks new pharmacy formula.  NCA will develop the Pakenham store into a
definitive community drugstore, with a compelling beauty offer complementing    
pharmacy services.                                                              
*  Priceline Pharmacy is being offered to pharmacists as a franchising          
opportunity, with the theme: `Look good to your customers. Feel good about your 
future`.                                                                        
Date: 19/09/2002 10:00:00 AM Produced by the JSE SENS Department                


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