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Tue 20 Jul 2004, 17:54 Announcement Regarding Makro Strubens Valley Fire
Massmart Holdings Limited - Announcement Regarding Makro Strubens Valley Fire   
  Massmart Holdings Limited                                                       
  (Incorporated in the Republic of South Africa)                                  
  (Registration number 1940/014066/06)                                            
  (Share code:MSM)                                                                
  (ISIN: ZAE000029534)                                                            
  (`Massmart`)                                                                    
  ANNOUNCEMENT REGARDING MAKRO STRUBENS VALLEY FIRE                               
  On 13 May 2004, Makro Strubens Valley was totally destroyed by fire.            
  This announcement is being issued to update stakeholders on developments since  
  then.                                                                           
  The Cause of the Fire                                                           
  At the time of the fire, an extension to Makro Strubens Valley was under        
  construction to extend the store`s trading space to improve customer service.   
  An independent forensic investigation has concluded that the fire was caused by 
  external contractors working on the project, cutting through the steel sheeting 
  on the roof of the store, with an angle-grinder.  At approximately 13h35, sparks
  from the angle-grinder ignited the roofing insulation above the liquor          
  department on the northern side of the building.  As this fire occurred during  
  trading hours, it was established from eye-witness accounts and from in-store   
  surveillance cameras, that the fire spread rapidly along the roof insulation,   
  above the sprinkler system, moving from one end of the store to the other within
  15 minutes.  As parts of the insulation caught alight, it separated from the    
  fibreglass mat and pieces of burning insulation rained down on to the fixtures  
  and merchandise below.                                                          
  The immediate and efficient evacuation of our customers and staff ensured that  
  no serious injuries occurred.  The speed and effectiveness of the evacuation is 
  a result of the training and quick response of staff, a direct consequence of   
  Makro`s R20m investment in fire prevention, fire detection, and staff training  
  in fire safety, since the Woodmead fire in May 2001.                            
  The sprinkler systems, as well as early warning alarms, were activated.  The    
  sprinkler system, which is normally connected to the auxiliary water tanks      
  referred to below, was connected to the municipal water mains at the time of the
  fire.  This was because the store extension required the relocation of the      
  auxiliary water tanks and this work was in progress at the time.  In terms of   
  agreed procedure, Makro`s insurance brokers were advised of the changed status  
  of the sprinkler system.  The sprinkler system was ineffective in containing the
  fire due to the speed at which it spread across the entire roof of the store    
  (above the sprinkler jets) and the fact that municipal water pressure was       
  insufficient in the circumstances.                                              
  Fire fighters and fire appliances from 22 fire stations assisted in fighting the
  fire.  The first units reached the premises within 20 minutes, by which time the
  entire store was ablaze, generating flames 10m to 20m high.  Despite their best 
  efforts, for which we thank them, they were unable to extinguish the fire and   
  devoted their efforts to containing it within the Makro premises.               
  During the course of the afternoon, Wastech, an environmental control company,  
  was called in to prevent and contain water and debris from flowing into nearby  
  catchment areas, and we thank them for protecting our environment.              
  The fire smouldered until the end of the following week when it was fully       
  extinguished.  We apologise to residents in the proximity of Strubens Valley for
  the smoke and pollution that resulted from the fire.                            
  Within three days, all customers had been contacted directly and arrangements   
  were made, where possible, to facilitate their trading requirements with other  
  branches of the company.                                                        
  Financial Consequences of the Fire                                              
  Makro is fully insured for the loss of the building, its contents and the       
  profitability of the store and following an extensive investigation by          
  independent loss adjusters, our insurers, AIG and Mutual & Federal, accepted    
  liability for the claim on 16 July 2004.  In terms of the claim settlement,     
  estimated to be approximately R160m, Makro will be liable for additional excess,
  which will not exceed R14.5m, but will be reduced by any recoveries from third  
  parties.                                                                        
  Makro`s insurance contract has been renewed by AIG for the year to June 2005.   
  The R9.6m increase in premiums, a portion of which is a consequence of the      
  Strubens Valley fire, will not have a material effect on the earnings of the    
  company.                                                                        
  Progress with the re-opening of Strubens Valley                                 
  Since the store`s destruction, all permanent members of management and staff    
  have been retained without any changes to their conditions of employment.  Those
  who are not involved in the re-establishment of the store have been redeployed  
  to other stores.                                                                
  The site has been cleared and the contract for the reconstruction of the store  
  has been awarded to Murray & Roberts.  Construction work has advanced to the    
  point where the roof is almost complete.  The store is planned to re-open during
  late October 2004.                                                              
  Sponsor to Massmart:                                                            
  Deutsche Securities (Proprietary) Limited                                       
  20 July 2004                                                                    
  Johannesburg                                                                    
  Date: 20/07/2004 05:49:06 PM Produced by the JSE SENS Department                
                                                                                  
                                                                                  
                                                                                  
  



 
 

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