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Wed 18 May 2005, 14:47 Metropolitan - Operational performance for the thr
Metropolitan - Operational performance for the three months ended 31 March 2005 
Metropolitan Holdings Limited                                                   
(Incorporated in the Republic of South Africa)                                  
Registration number:  2000/031756/06                                            
ISIN:  ZAE000050456                                                             
JSE Share Code:  MET                                                            
NSX Share Code:  MTD                                                            
Operational performance for the three months ended 31 March 2005                
Comments                                                                        
*    All figures are provisional and unaudited.                                 
*    The basis on which the figures have been calculated is the same as that    
used for embedded value purposes. Premium income is included from the date 
     on which policies come into force as opposed to the date on which they are 
     accepted. (Figures calculated on the latter basis are normally referred to 
     as production figures). It should be noted that there can be a delay of up 
to three months between these two dates.                                   
*    The new business figures are all net of outside shareholders` interests.   
*    Metropolitan Botswana was 75.8% owned throughout the period.               
*    Metropolitan Namibia was 80.9% owned throughout the period.                
Retail business                                                                 
                         3 months      3 months      3 months                   
                       to           to           to                             
                         31-Mar-03     31-Mar-04     31-Mar-05                  
Rm            Rm            Rm                         
Recurring premiums       125           171           168                        
Single premiums          217           202           266                        
APE                      147           191           195                        
*    In line with expectations, new recurring premium income was slightly down  
     on 1Q04 for the following reasons:                                         
     *    benefits from changed commission structure, which shortened the time  
          delay between production and in-force in 2004, were not repeated      
*    slower issuing of policies due to FAIS admin resulted in a slow down  
          of policies issued in 4Q04                                            
     *    stronger focus on the quality of business being issued                
          initial impact of retail enhancement initiative (REI)  (aimed at      
reducing new business costs)                                          
     *    unsatisfactory group schemes production                               
*    Management remains confident about growth prospects for the full year      
     because:                                                                   
*    single premium income grew strongly, driven mainly by Odyssey         
          the return to full production by direct marketing during this quarter 
     *    expected increase in production levels due to stronger emphasis on    
          productivity                                                          
*    total recurring premium income received increased well in excess of   
          inflation                                                             
     *    outflow levels dropped and claims experience was in line with         
          expectations                                                          
*    a new range of investment products, FutureChoice, was launched        
     *    KTI`s pro-active involvement in opening new business doors            
     *    retention rates remain within acceptable limits, with lapses at       
          inception still below the group target of 15%                         
Corporate business                                                              
                         3 months      3 months      3 months                   
                       to           to           to                             
                         31-Mar-03     31-Mar-04     31-Mar-05                  
Rm            Rm            Rm                         
Recurring premiums       67            54            17                         
Single premiums          133           245           79                         
APE                      80            79            25                         
*    The 1Q05 does not compare favourably to the exceptional performance of 2004
     due to:                                                                    
     *    extremely difficult market conditions                                 
     *    negative views on smoothed bonus business                             
*    no significant single premiums were secured.                          
*    A significant increase in scheme terminations accompanied by a sharp drop  
     in single premium business resulted in a small negative cash flow for the  
     quarter.                                                                   
*    On the positive side:                                                      
     *    total recurring premium income showed a healthy increase over 2004    
     *    a portion of the outflows was re-invested with MetAm under separate   
          investment mandates                                                   
*    claims experience on the NUM risk scheme remained within the pricing  
          parameters                                                            
     *    MetEB is not engaging in loss-leading strategies in order to gain     
          market share                                                          
*    independently, and together with KTI, MetEB is currently exploring new
          business opportunities.                                               
Metropolitan Asset Managers                                                     
*    1Q05 performance ranked in the top quartile of the Alexander Forbes Large  
Manager Watch                                                              
*    a number of new mandates were awarded to MetAM                             
*    all funds exceeded their performance benchmarks in 1Q05                    
*    Liston Meintjes, newly appointed CIO, joined the team earlier this month   
International business                                                          
                             3 months to    3 months      3 months              
                                        to           to                         
                             31-Mar-03      31-Mar-04     31-Mar-05             
Rm             Rm            Rm                    
Recurring premiums           25             25            23                    
        Individual life       24             20            19                   
        Employee benefits     1              5             4                    
Single premiums (incl EB)    5              6             67                    
APE                          26             26            30                    
*    conditions remain challenging in all the markets in which we operate       
*    new individual life recurring premium business under pressure              
*    pleasing improvement in single premium business                            
*    employee benefits new business down quarter on quarter                     
*    total recurring premium income showed a respectable increase over 2004     
*    net positive cashflow position continues                                   
*    integration of Channel Life in Namibia progressing according to plan       
Health business                                                                 
*    main focus on the smooth take-on of the administration and managed care    
     business of Polmed                                                         
*    440 000 principal members under administration  (1Q04 - 332 000)           
*    performance levels across the board are in line with service level         
     agreements                                                                 
*    a key upcoming opportunity is the Government Employees Medical Scheme      
(GEMS)                                                                     
*    non-administration services continuing to secure new business contracts    
*    outlook remains positive                                                   
Group perspective                                                               
Cash flow                                                                       
The positive cash flow position of the group was maintained.                    
Administration expenses                                                         
Administration expenses remain a key area of focus.   Overall life insurance    
administration expenses were well contained and are on target.                  
Corporate developments                                                          
2005 empowerment rankings                                                       
Metropolitan`s leading empowerment credentials were confirmed by various        
independent surveys, including the Financial Mail/Empowerdex top empowerment    
companies survey (March 2005) and the BusinessMap Foundation BEE Awards 2005    
(March 2005).                                                                   
New directors                                                                   
Three directors were appointed to the board: Fatima Jakoet, Sindi Mabaso and    
Bulelwa Ndamase.                                                                
Fatima, B Sc, CA (SA), is currently general manager of DLS, Western Cape (part  
of Denel) while Sindi, B Comm, CA (SA), runs her own financial and risk         
management consultancy and Bulelwa is the MD of Ndmase Incorporated, a          
commercial law firm in KZN.                                                     
Empowerment shareholding                                                        
When we announced the initial transaction with KTI we informed the market that  
in time we would look at expanding this transaction.                            
KTI have recently re-affirmed their intentions in this regard and are currently 
exploring ways of achieving this objective, including investigating funding     
options.                                                                        
Various ways of including a management consortium are currently being evaluated 
by the company.                                                                 
IFRS                                                                            
The IFRS conversion and implementation project is continuing to make steady     
progress.  The layout of the group financial statements will have to be changed 
significantly, with extensive reclassifications and additional disclosure       
requirements. However, the overall impact on the results of the group is not    
expected to be significant.                                                     
Share liquidity                                                                 
2005 has seen higher trading volumes on the JSE in general, with growing        
interest by foreign fund managers. The number of shares traded in the first     
quarter of 2005 was 98% higher than that recorded in the first quarter of 2004, 
while our foreign direct shareholding has continued to increase.                
End                                                                             
DATE                          18 MAY 2005                                       
QUERIES                       PETER DOYLE                                       
GROUP CHIEF EXECUTIVE                             
                              METROPOLITAN HOLDINGS LIMITED                     
                              TEL 021 9405681 OR 082 880 2690                   
                              PRESTON SPECKMANN                                 
GROUP FINANCE DIRECTOR                            
                              METROPOLITAN HOLDINGS LIMITED                     
                              TEL 021 9406634 OR 083 285 6454                   
                              TYRREL MURRAY                                     
GENERAL MANAGER FINANCE & INVESTOR RELATIONS      
                              METROPOLITAN HOLDINGS LIMITED                     
                              TEL 021 940 5083 OR 082 889 2167                  
Date: 18/05/2005 02:30:27 PM       
Produced by the JSE SENS Department                                             
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